We had to change our stay from 3 nites to 2. Because we had booked through expedia, we had to edit reservation through that site also. Much to our misfortune, expedia would not simply cancel one night without charging us the check in date prices. Consequently instead of the 109.00 per night we were given at time of reservation, we were charged 150/night. Of course we could not just get a full refund for one night. That would be too easy.When we reserved the room back in Feb we requested a room close to our friends. At check in, our room a.c. did not work, we had only one tissue in the box, and bathroom vanity shelf was very dusty. When we let the registration desk know the next morning, the gal said our room was not to be used anyway!!! So who screwed that up?? We were given a different room but a different floor than our friends. That was minor. At breakfast, the mini muffins were hard, stale, and dry like they'd been left out for days and also the brown sugar was in solid hard balls and stuck to the hardened brn sugar in bottom of the container. Also, the milk pitcher was labeled 2% but clearly skim, like putting bluish water in my oatmeal. It could have potentially been watered down to conserve milk supply . All in all, not a good experience from both expedia and Hampton Inn Middlebury Ind. Neither one will be used by us for a long long time if ever again.
