I booked this for two nights but ended up leaving after the first night due to several issues. I would’ve left the first night if I hadn’t been so exhausted after my travel day. There were several issues with the room including mystery, brown water, coming from the sink in the kitchen as well as water coming from behind the toilet, the bed was extremely lopsided and unusable, the light on the oven to indicate a burner being on was constantly on despite the burners being completely off and unused which indicated a potential electrical issue with the stove, the Wi-Fi never worked and I couldn’t change the channels on the TV, and the hot water in the shower only lasted for 60 seconds. All that being said, those weren’t the biggest issues. After I got back to the hotel after being out on a night tour, I found that my card wasn’t working to open the door so I had to go to the front desk to ask for a replacement key. When I did, the young man at the front desk asked me for my room number, but he did not ask for any identification or name on the reservation. The room also did not have any secondary locks on the door so these things concern me regarding my safety since anyone could just ask for a key and come in. When I went to check out the next morning, I spoke to the manager Elias about my concerns. He offered to move me to another room, but I explained to him that my biggest concern was safety as a solo female traveler. They refused to refund me for these issues.
