Darante!!! i would check the room, of your stay to Adrees the issues that you let us know! thanks for the opportunity, thanks for the time to make the review!! next time you come pass by the front desk, and remember us that you wrote the review, to make sure you have better accommodations!!

Thanks for staying with us. We appreciate your feedback!

Alejandro !!! thanks for your feedback!!! nice to have you with us

Thanks for taking the time to respond. We apologize for missing some items to make your stay better. We appreciate your stay.

On behalf of our entire staff, thank you for the wonderful rating. We appreciate your stay.

Dear Juan, sorry for the inconvenience, we work, hard on avoiding humidity out, this time of the year, with high temperature, the condensations is bigger, we do special cleaning treatment, for those cases, we will address the issue, hope to have you back,

Idalia, sorry for the inconvenience, working to improve in every sense, next time let us know that you're coming, to make sure you find everything in place!!!

Thank you for sharing your experience. We apologize for these issues and are working to improve.

Thank you for taking the time to let us know how things went. We appreciate your stay.

Darlene, we appreciate your feed back, and remind us how much we always can improve, an that's we are looking for, improvements, hope to have you in the future for a more placentera stay!!

Mister julio, our team is committed, to find always ways to improve, hopping, our guest is able to notice, wish your next stay to be more placentere.

We appreciate the comments. It is our goal to provide each guest with the highest level of service, so thank you for your business and for sharing your experience.

Thanks Jovita, for your nice review, and acknowledgment, of our services, we are a team committed, to improve, and reach the best out of every opportunity!!! hope to have you back!!! i think you already give us feedback in the pass, and please do not stop doing it because it helps us to be better!!!

Kanilah, thanks for your feedback, and review, we will address your concern, we are working to bring all our rooms, in the best shape possible!! we will work hard to address this issue!! thanks for taking the time!! to give back!!!

Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Dear Solanch, your feedback, shows that there are some opportunities for us, to put in place, and we are every day pushing harder to get all scores into a 5! persistence it's the key to success, hope in the future to have you back, and change that 1 in to a 5!!

Thank you for your feedback!We look forward to serving you again in the near future

Jamel, you feedback it's the fuel, that keep us improving day after day!! thanks for your recognition!!!

regards!! welcome always!!! we will continue always getting better and better!!!

Dear, Gilbert, thanks for your feedback, i will check on that mattress, right away, definitively, it's no nice to have a non-comfortable mattress for sleep, we will address this issue !!! hope you can come back to enjoy another stay, and we will have you present for excellent service!!!

Thank you for your feedback. We appreciate your stay.

Thank you for your feedback. We are happy that your stay was enjoyable.

Thanks for taking the time to respond. We apologize for missing some items to make your stay better. We appreciate your stay.

Thank you for bringing this to our attention. We hope to earn your business in the future by improving the guest experience.

I'm sorry you have that bad moment, we were on top, checking and maintaining calm and a safe environment. we have security personal, dedicated so all our guest can be safe, if something puntual, happen, its oput of our reach to avoided. let us know if you come back to make an special attention.

gracias por su feedback, lo tomamos en cuenta para seguir mejorando.

Thank you for your feedback!We look forward to serving you again in the near future!

Thanks for your feedback. We appreciate your business.

sorry to hear that we weren't diligent in the change of your room, certainly we have a few rooms that are under renovation program, and we apologias if we failed in being more efficient, we are working hard to improve, and we will succeed in that matter, hope to have you in the future.

thanks for your opinion, we are sorry that wasn't what you expected, we always Analize the comments, to improve in the better possible way. regards.

Thank you for bringing this to our attention. We hope to earn your business in the future by improving the guest experience.

Thanks for your feedback. We appreciate your business.

Thank you for bringing this to our attention. We hope to earn your business in the future by improving the guest experience.

Thank you for your feedback. We apologize for any inconvenience. We hope to earn your business in the future by improving the guest experience.

Thank you for taking the time to let us know how things went. We apologize for any inconvenience. We appreciate your stay.

Thanks for taking the time to respond. We appreciate having the opportunity to serve you.

JIMMY THANLKS FOR YOUR RATE, HOPE TO HACVE YOU BACK SOON

Sorry to hear, this situation, if we were notified, maybe try to fix the stay in a better way, thanks for your comment, we work to improve always.

john sorry to hear, we will lile to think that our mission is to improve every day, you be sure that your comments matter, to us.

Thanks Marie , regards

thanks for your time !!! improving always. to be better.

thanks mister john hope to have you back soon.

crystal, sorry to hear, hope we have the chance to make it better next time

Stefan, sorry to hear, we got an especial team to assist, when something its found out of guideline, but is effective when contacted on time, we appreciate your feedback and working allways to improve.

thanks for your feedback !!! we appreciated

Jonathan , SORRY TO HEAR ABOUT THE FRIDGE AND MICRO, WE USUALLY ADRESS THAT IN PERSON AT THE FRONT DESK, NEXT TIME LET US KNOW TO MAKE SURE YOU GET ONE!! OUR BEST WISHES

Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

THANKS, FOR YOUR FEED BACK!!!

Dear guest, Alexander, sorry to hear from your experience, we are working hard to make sure every guest feels comfortable, i check your folia, didn't find any notes, i will love to have the chance to work out some of the issues, but didn't have the chance, we are working hard to make improvements, in each area of the hotel amenities, and we try our best to care about each guest. we thank you for the time to express your self, and we take it seriously, we are actively on top to give the best. regards.