Cari Kotej di Melizzano

"Ho prenotato un soggiorno presso questa struttura dopo essere stata indirizzata telefonicamente dal personale, che mi aveva assicurato che la spa fosse inclusa nel prezzo. Purtroppo, l’esperienza si è rivelata molto diversa da quanto promesso. Ho pagato una tariffa elevata per una camera superior, ma al mio arrivo mi è stato detto che, secondo loro, la prenotazione corrispondeva a una standard senza spa. Solo dopo aver fatto presente la discrepanza mi è stata assegnata una stanza leggermente...

"Excellent customer service, beautiful grounds and rooms. Lovely spa and wonderful treatments and amenities. We loved it !Thank you"

"There was minimal contact with staff and very few directions or instructions for room access and other hotel features. The breakfast was mediocre at best. The lights in the hallways were almost always off. Had to use the mobile phone flashlight on one occasion."

"The property is beautiful, but our stay was deeply disappointing and, after approximately 40 years of travelling in Italy, the worst we have experienced there. The service was poor and the property felt disorganised. The owner rarely acknowledged guests, but readily lectured them, made loud phone calls near guest rooms and crossed supposedly private terraces. These terraces were also continuously monitored by cameras. The key card failed repeatedly; after the second failure, our calls and...

"Un hôtel 4 étoiles vraiment bién entretenu ́ avec ûn très bon restaurànt avec des services comme piscine et autres. Calme et tranquillité. Il faut une voiture pour arriver. Lieu pour revenir et se reposer"