White Pond Hell Hot Springs

They don’t allow people with tattoos to use Onsen so that is big negative for tourists and myself. Staff was nice . Happy hour awesome and breakfast was great. These are great things. Bed was hard and pillows and program so so. Small girl at front desk from Mumbai is superstar

Our stay here was for two night. It went pretty well. The staff is amazing and speak English really well. They are very helpful and courteous. This seemed to be a super touristy area. Alot of Korean tourists. Touristy is not what we look for our stay, so didn’t realize this until we got there. We didn’t book a hot spring in beppu because this hotel offered bath on thier 14th floor. The amenities pick up is available from the bath upstairs. We decided to go there to check out the amenities and the bath…it was chaos there. I have been a lot of ryokans and onsens around Japan..and this was full of Korean tourists observing non of the public bath manners, they had taken almost all the amenities, and were being loud, the toilet rooms were open and smelled like someone pooped there. After seeing that we skipped the baths. We had a car so everything was reachable from here and they had super affordable car parking garage available right in the back of the hotel. You just take your ticket and they validate it for you at the hotel. They have relaxation services available for which you have to go the inn next door…we ended up getting that and it was honestly amazing. Overall really nice hotel.