Hotel Mesra Haiwan Kesayangan di Mata Air Panas Saratoga

"There were big blood stains on the carpet and things in the room were not cleaned very well overall. The breakfast is supposed to be till 9:30 but most of it was cleaned up around 9:15. The young gentleman was very kind and professional when we checked in the but the lady that checked us out did not have the same level of professionalism. She did not seem surprised or concerned when I told her about the bloodstains (which I mentioned to them when we checked in as well, but I mentioned again to...

"Clean & quie"

"I was in the area for a concert at SPAC, closeness was great. The staff were helpful and welcoming . Our room was very clean, comfortable & spacious. The pool was disappointing , it was very cold and it was a high 78 sunny day, but the staff said when I called inquire , “it was a heated pool”, it was freezing! So I went to use the outside sauna to warm up, and it was locked and not in service, no note or explanation . The restaurant and bar were nice. I’m surprised the Arbor Spa is inside the...

"There was moldy patchwork on the bathroom ceiling, the toilet was dirty, the grout in the bathroom floor was caked with dirt, there were scratches on the front door in the bathroom door, like a dog was contained, and there was bedbugs in the bed closest to the window. My friend has several bites on her legs. No compensation or apology was given."

"Recently stayed at The Union Gables Inn for my wife's birthday and couldn't recommend it highly enough. Everything from the location (so close to downtown and the horseracing museum/race track - both within a very quick walk), the building (my wife was in love with the room, the victorian architecture and antiques) and the staff (all so friendly and eager to help or chat). The breakfast was restaurant quality (so much better than any other hotel or B&B I've stayed at), the bed was probably the...

"Great simple intelligent set up. Very easy We will be back. The breakfast sandwich at compadre diner was most excellent too. What a great bunch of people."

"Clean room, friendly staff, pet friendly, nice new hotel!"

"The property was beautiful and quaint. The room was clean and beautiful, however, it had a musty smell. If you’re going to a concert, the walk is quick and easy, however, don’t plan on anything for food or drink open at the hotel when you return"