2/10 Teruk
KOSMAS
21 Ogo 2025
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Extremely Disappointing Stay – Not Worth the Price
Our experience at this hotel was very unpleasant, and unfortunately, we cannot recommend it. For the price we paid, we expected at least a basic level of comfort and hospitality, but instead we encountered multiple issues:
Hygiene and Comfort: The bed sheets had bugs, which made it impossible to feel comfortable or safe. The drinking cups provided were not glass but cheap plastic, giving the impression of a low-standard hostel rather than a hotel.
Bathroom Facilities: The shower head was blocked and did not function properly.
Environment: Around the hotel there was an overwhelming smell of excrement, most likely coming from the gutters – an awful experience just walking in and out.
Service and Hospitality: There was no friendly service, no English spoken anywhere (and not even an effort to try), and at times staff were even sarcastic towards us.
Food: Breakfast was very poor – limited hot plates, no cheese slices, no intercontinental food options.
Facilities: The facade and reception area were not welcoming for tourists. There was no parking facility, and we were not allowed to use the charging station. The windows in the room could not be opened fully, meaning no fresh air. The room itself was cramped, filled with extra unused beds, leaving no space to sit or relax.
KOSMAS
Menginap 2 malam pada Ogo 2025