Sanur Marina

Sanctoo villas is beautiful accommodation and the people there are wonderful. We stayed for three nights in total and stayed in the “llama room”. I’m not sure what classification of room this is as it’s not actually what we booked. Word of caution. We booked a family suite and included the ages of the children in the booking (6 and 9) and were charged as such. When we arrived the suite has one bed and we were expected to sleep in one bed with the four of us. There was a sofa they offered to put a sheet onto at an extra charge but this wasn’t suitable. We paid to upgrade our room in the end but this would have been a real problem if that wasn’t available. Other than that, the zoo is great, the pool is lovely and the grounds are beautiful and well kept. The lemur apartments were a real treat. They are in the zoo so you are right in with exotic birds, lemurs and a wallaby. A real treat (be prepared for an 0600 wake up call though from the animals. This room specifically) The chef is awesome. The food was beautiful. Everything we ate was of high quality and there are a good few children’s options. The serving and reception staff are a credit to the hotel and our girls loved talking with them. It’s billed as a 5 star hotel and there are some minor bits that stop that. Can’t charge to room, they do a 3for2 beer offer, we ordered two but didn’t see the offer and they didn’t make us aware charging for 2 with no third. In room drinks average etc.

We stayed here 5 nights with a 2 year old. I was nervous booking such a beautiful hotel with a toddler. There were a lot of children also staying here and there was an amazing kids club. The service was 10/10. Always was asked if anything else they can do for us or the room. This was such an amazing hotel and was sad to leave. We used the push bikes one afternoon and that was great. The only downside was that it was a little bit away from the main road where all the shopping and restraunt are. We also had a pram so lots of walking. Beach front has some amazing food stops. 20 min walk to shops ect I would be back! But for an even more better beautiful room!