2/10 Teruk
Yuki
21 Sep 2025
I communicated on app in advance. Since I could not send my ID through app, they told me I can show my passport at reception.
I tried to check in at booking day but receptionist told me to call the whatsapp number that is written in a expedia message.
I tried it. I could call that number but no one answer, so I asked the receptionist to check my reservation and help me.
She never helped me.
After that, one of the security guards helped me and contacted admin staff to check my reservation.
They found my booking.
Although I could check in, I can’t accept the receptionist’s service.
Yuki
Menginap 1 malam pada Sep 2025