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Ulasan tentang Tun Fatimah Riverside Hotel

3 out of 5
Tun Fatimah Riverside Hotel
Jalan Munshi Abdullah, 2, Malacca City, Malacca

Ulasan

6.2
Penilaian 10 - Cemerlang. 22 daripada 288 ulasan" "
Penilaian 8 - Baik. 78 daripada 288 ulasan" "
Penilaian 6 - Boleh diterima. 106 daripada 288 ulasan" "
Penilaian 4 - Lemah. 44 daripada 288 ulasan" "
Penilaian 2 - Teruk. 38 daripada 288 ulasan" "

6.2/10

Kebersihan

6.2/10

Kakitangan & perkhidmatan

5.6/10

Keadaan hartanah & kemudahan

Ulasan

2/10 Teruk

nur azirah

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
service yg sangat teruk.. book sebulan awal, bila sampai hotel kena tunggu more than 2hours hanya untuk checkin. itu pun sengaja masuk lewat sedikit jam 4petang (3petang masa check in) tetap kena beratur panjang dengan guest yg baru book on that day. dah nampak ramai guest sepatutnya bukalah counter lagi satu, ni tak. just biar guest beratur panjang buang masa berjam2 disitu. first and last stay at this hotel. sangat teruk!

6/10 Boleh diterima

Nur

Tidak sukakan: Kebersihan, keselesaan bilik
Hotel yang bersih
Okay . memuaskan

8/10 Baik

mazita

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Tempahan 2 bilik tidak boleh berdekatan!
Pendaftaran masuk di kendalikan secara tidak cekap atau sangat lemah. Tambahan lagi salah seorang receptionist agak menipu apabila memberitahu tempahan saya menerusi Hotel.com bagi 2 bilik telah di tetapkan dengan kedudukan yang berjauhan! Tujuan saya menempah 2 bilik sudah semesti lah hendak yang berdekatan. Jadi kalau ada yang menempah 2 bilik atau lebih tidak boleh la menggunakan Hotel.com kan?

8/10 Baik

Samri

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Hotel yang selesa
Sangat seronok kerana dapat melihat suasana lampu dipersisiran sungai dan cruise di sungai melaka

2/10 Teruk

Pengembara yang disahkan

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

6/10 Boleh diterima

mohd farhan

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik

8/10 Baik

Pengembara yang disahkan

Sukakan: Kakitangan & perkhidmatan
Wifi problem
Wifi sangat teruk

6/10 Boleh diterima

syukri hussien

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
bagus

8/10 Baik

HJ ZAKARIA, Bachok Kelantan

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
menarik dan memuaskan
memuaskan berhampiran dgn tempat menarik,dn pusat beli belah serta tempat jamu selera

8/10 Baik

Mohamad Syafuan, Kangar, Perlis

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Pemandangan sungai yang cantik
Penginapan yang selesa. Pemandangan sungai yang cantik dari tingkap bilik.

6/10 Boleh diterima

Pengembara yang disahkan

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
berpuas hati
Bilik selesa. Service bagus.

8/10 Baik

aufa

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

6/10 Boleh diterima

Andrew Raj, Malaysia

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
3 Days 2 Night @ Wanna Riverside Melaka
Guest Service staff was helpful in checking in and arranging the Melaka River Cruise. F&B & Kitchen staff are helpful and friendly. Even though i ordered room service 5 minutes before their closing time, they agreed to cook and send it over to my room without showing sour face. Most of the time spend hanging around Melaka so i cant comment much about the hotel. The rooms are just nice to stay if you are not a fussy type whom just need a room to sleep. The hotel carpets and fitting are seems to be very old. If you were driving, there are ample of covered parking space and its nearby the place of interest. I will suggest you park your car at the hotel and either walk / use the boat to the place of interest to avoid traffic jam. Limited parking at the city area if you were to use your car. Request for a riverside view for a better view of the Melaka.
Menginap 2 malam pada Jul 2017

4/10 Lemah

dena, MY

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keselesaan bilik
Smelly towel
We got smelly towel and not functioning heater. However we satisfied with the view. Nice view at day and night. The aircond need to service not cold at all............ Please improve your room cleanest. Make sure all the things provided is clean especially the towel. ..... ....
Menginap 1 malam pada Jun 2017

4/10 Lemah

takashi

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
ジョンカーストリートから近いホテル
ホテルの予約で著食付きと有ったがm実際は付いていなかった。部屋にあるはずのバスロブも金庫もなく、レインフォールシャワーもなかったです、部屋自体は広く若干くたびてて入るが値段なりです。

4/10 Lemah

Pengembara yang disahkan

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Disappointing.
There's crockroach nymph in the room. Basic amenities like toothbrush shower cap out of stock. Room has no floor cloth, no hand towel.

8/10 Baik

Khairuddin, Bota, Perak.

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
The wonderful of Wana Riverside Hotel, Malacca.
It's the 5 minute walking distance to Kampung Hulu Mosque. And also 10 minute walking distance to" Medan Selera Sungai Melaka" Check in , smoothly. also the check out , easily. Breakfeast , surpurb .

2/10 Teruk

Pengembara yang disahkan

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Very old and run down hotel. Had a very hard time finding the hotel. No proper signage to entrance of hotel. Stain carpetand the whole hotel doesnt smell nice

2/10 Teruk

Pengembara yang disahkan

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
do not stay
i do not recommend anyone staying at this hotel. no system at all. took a hr to check in and the receptionist just ignored us when we asked questions. the tap water is yellow colour and do not same as they provided the services.

8/10 Baik

Randoph

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Custo benefício ótimo.
Já deve ter sido um bom hotel, mas atualmente se encontra um pouco decadente. Falta manutenção.

2/10 Teruk

Pengembara yang disahkan

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
we had difficulties locating the hotel. Phone was transferred a few times before anyone can help us find the hotel.Unable to access their free wifi from room. We had to go down to lobby to get Internet wifi access. We had to let the water run for at least 30mins for a little bit of hot water to come on. Waste of water and hot water was not readily available.We had to bathe in cold water in the morning. The only good point is that it is convenient and close to jonker walk. Otherwise I wouldn't stay in this hotel again

4/10 Lemah

Pengembara yang disahkan

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
room no clean
take almost 1 hour for check in. not clean poor wifi nice location

2/10 Teruk

Pengembara yang disahkan

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Horrible service
Wasnt happy with the service and room cleanliness was bad. Wouldnt recomend this hotel to anyone.

2/10 Teruk

Pengembara yang disahkan

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Will not stay at that hotel anymore. It was also very few guests staying. Breakfast was very simple.

8/10 Baik

mummyeric, Malaysia

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
nice view, easy access
sure will come again really good experience and will promote to others

6/10 Boleh diterima

Pengembara yang disahkan

Tidak sukakan: Kebersihan
not so good-very slow reception desk- Old furniture and fittings. the only good thing about this hotel, it has its own river cruise jetty where we can hop on the passing boat.

4/10 Lemah

Pengembara yang disahkan

Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
the sink in the toilet is not working...the staff is not friendly.

4/10 Lemah

Enthiren, Johor

Tidak sukakan: Kakitangan & perkhidmatan
Disappointed with their service
I waited 2 hours for check in but when it comes to check out they will remind you on time. Its not fair at all.

2/10 Teruk

Hwa Yee

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
stained and terrible hotel
Totally terrible hotel. Staff service was poor. Rooms felt terrible with smell. Towels and bedsheet have stains. Basic cleaniness is needed for this hotel. I booked 5 rooms. All having same issues.

2/10 Teruk

ashikin, KL

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Old hotel close to river cruise jetty , mall
Got cockroach on the bed, toilet and table. Staff at Front office are not helpful and slow, please improve ur service!!!

6/10 Boleh diterima

noraiman

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Old but gold
Old hotel but just ok with the price given.

2/10 Teruk

sad blogger 678, malaysia

Tidak sukakan: Kakitangan & perkhidmatan
Nice location with terrible customer service
Terrible customer service! Although the lovation is fantastic and rooms are clean, the staff needs to step up their game. Terribly unhelpful and everyone doesn't know what's going on in respects to river cruise (where bookings for the cruise and pickup are made available at the hotel).

10/10 Cemerlang

JAEUK

탁월한 위치와 가성비

8/10 Baik

Hamzah

Sukakan: Kebersihan, keselesaan bilik
I luv it coz a mosque is just 3 minutes away.
Fairly good for the money paid. Would come back may be.

6/10 Boleh diterima

Pengembara yang disahkan

Sukakan: Kakitangan & perkhidmatan, keselesaan bilik

2/10 Teruk

Pengembara yang disahkan

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Terrible
Hello guys, I really not suggest this hotel. First, when I checked in, the receptionist too slow. Guest need to que so long time but there are three to four receptionist but still take time. I que around 30 minutes just to take my room key. When I enter my room, for the first impression I feel not bad. Suddenly when I want to shower, the tiles in toilet was broken n break in 4 piece. I feel like omg..how could the tiles can break. Aircond also not working good, carpet also not vacuum clean. Overall, this hotel is not suggested. Bad.

6/10 Boleh diterima

Mat Deng, Johor

Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Strategic Location and Nearby with Tourism Places
I've stay for 2 days on 5th Nov 2016. Book for deluxe room but changed executive studio. Room: Executive Studio 1. Aircond ● Can't adjust the temperature ● Air-Cond fan have noise sound 2. Water Heater/Shower ● To get the warm water so hard, if you get it, very difficult to adjust the suitable temperature. Either you shower in hot water or cool water ● Water flow sometimes ok, sometimes slow. Most of time, the water flow very slow. ● The door lock sometimes ok sometimes not 3. Lighting ● The lighting in front of TV quite dazzled and make you uncomfortable. 4. Safety Box ● Can't be used. 5. Breakfast ● During the peak time, the food are quite slow to top up. The cereal dispenser also malfunctioned.

2/10 Teruk

Rachael, Sg

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Do not stay !
Terrible room condition especially bed sheet and pillow cover, footprint on it! Request to change but no action taken. Front desk staffs not helpful and act blur. Left the hotel within an hour without staying and pay RM400 for nothing to buy a lesson.

6/10 Boleh diterima

Abdul Hamid, Putrajaya

Sukakan: Kakitangan & perkhidmatan
Overall...it is ok and just nice place to stay.
Although the price is quite high compare with other lodging at nearby hotel, it is still ok to stay there.

2/10 Teruk

monk, n

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Terrible.
Terrible terrible terrible terrible terrible. Location bad. staff bad. Not efficient.

6/10 Boleh diterima

Azrie, Kuala Lumpur

Tidak sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
Good stay
Everything is just all right. The kettle provided was dirty. The air conditioner was not adjustable of its temperature and fan speed. The TV channels was quite limited.

2/10 Teruk

Pengembara yang disahkan

Tidak sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
Aircond not functioning No hot water Good clealiness Good service from receptionist

6/10 Boleh diterima

Pengembara yang disahkan

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

6/10 Boleh diterima

Pengembara yang disahkan

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik

4/10 Lemah

Pengembara yang disahkan

Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan

2/10 Teruk

Jane, Malaysia

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Nice view at riverside.
The room, bedsheets, pillow case, blanket got bad smell n flea bite.

6/10 Boleh diterima

Pengembara yang disahkan

Tidak sukakan: Keadaan hartanah & kemudahan
booked Superior room. We encounter problem during check-in,they provide different rooms compared to the booking detail.Manage to settle but it take sometimes.the hotel are value for money since they have spacious room and location is nearby to local attraction. however the furniture are quite old also the air-cond. the air-cond is very noisy at night and not so cold. feel slightly hot. not so variety of food offered for breakfast. only one plug point available where there rest used for tv & freezer, difficult to boil the water and for other use.

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
きれいなホテル
コストがお安いだけに全然期待してなかったのですがキレイなお部屋だし フロントの人がとてもいい方達でした 観光に行くのには少し歩きます

8/10 Baik

Ahmad Muhsin, Seremban

Sukakan: Kebersihan, keselesaan bilik
The best riverview hotel ever !
Good location, near to the melaka river cruise and all the city's attractions. Nice size hotel with good ammenities and a river view.