Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 23:00
Umur minimum daftar masuk - 18
Daftar keluar
Daftar keluar sebelum 12:00 tengah hari
Arahan daftar masuk khas
Hartanah ini menawarkan pengangkutan pindahan dari lapangan terbang (surcaj boleh dikenakan); tetamu mesti menghubungi hartanah dengan butiran ketibaan sebelum perjalanan, menggunakan maklumat hubungan pada pengesahan tempahan
Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik
Kaedah akses
Kaunter hadapan dengan kakitangan
Haiwan peliharaan
Haiwan kesayangan tidak dibenarkan
Kanak-kanak dan katil tambahan
Kanak-kanak adalah dialu-alukan
Tempat tidur bayi (katil bayi) boleh disediakan dengan bayaran sebanyak MYR30.0 semalam
Jenis bayaran hartanah
Maklumat penting
Fi
Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:
Deposit tunai: MYR 50 sepenginapan
Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.
Kemudahan tambahan
Bayaran pengangkutan ulang-alik lapangan terbang: MYR 400 setiap kenderaan (perjalanan pergi balik)
Bayaran katil bayi: MYR 30.0 semalam
Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.
Untuk makluman anda
Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit
Transaksi tanpa tunai tersedia
Soalan lazim
Adakah Terra Nova Hotel mesra haiwan kesayangan?
Tidak, haiwan kesayangan tidak dibenarkan di hartanah.
Berapakah fi parkir di Terra Nova Hotel?
Letak kenderaan sendiri adalah percuma di hartanah ini.
Apakah masa daftar masuk di Terra Nova Hotel?
Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 23:00.
Apakah masa daftar keluar di Terra Nova Hotel?
Daftar keluar adalah jam 12:00 tengah hari.
Adakah Terra Nova Hotel memberikan pengangkutan ulang-alik ke lapangan terbang?
Ya, terdapat pengangkutan ulang-alik lapangan terbang. Fi sebanyak MYR400 setiap kenderaan dikenakan.
Di manakah terletaknya Terra Nova Hotel?
Terletak di tengah-tengah Bandar Melaka, hotel ini sejauh 1 bt (2 km) dari Pusat Warisan No 8 Heeren Street dan Jalan Jonker. Muzium Barang Kemas Cina Selat dan Masjid Tengkera juga dalam jarak 1 bt (2 km).
Bolehkah saya membatalkan tempahan saya secara percuma dan terima bayaran balik penuh?
Ya, hartanah ini menawarkan pembatalan percuma untuk kadar bilik tertentu, kerana fleksibiliti itu penting! Sila rujuk dasar pembatalan hartanah di laman kami untuk mendapatkan butiran lanjut tentang sebarang pengecualian atau syarat.
Ulasan
Ulasan
7.2
Baik
Semua ulasan ditunjukkan daripada pengalaman tetamu sebenar. Hanya pengembara yang telah menempah penginapan dengan kami boleh menyerahkan ulasan. Kami mengesahkan ulasan berdasarkan garis panduan kami dan menerbitkan semua ulasan, positif atau negatif.Maklumat lanjutTerbuka dalam tetingkap baharu
7.6
Kebersihan
6.8
Lokasi
7.2
Kakitangan & perkhidmatan
7.2
Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 12 daripada 95 ulasan
10 - Cemerlang
12
Penilaian 8 - Baik. 42 daripada 95 ulasan
8 - Baik
42
Penilaian 6 - Boleh diterima. 30 daripada 95 ulasan
6 - Boleh diterima
30
Penilaian 4 - Lemah. 10 daripada 95 ulasan
4 - Lemah
10
Penilaian 2 - Teruk. 1 daripada 95 ulasan
2 - Teruk
1
Ulasan
Disahkan
10/10 Cemerlang
mustaffa
25 Jun 2015
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Kemas dan Cantik.
hotel yang cantik dan bersih. dekat dengan bandar. harga pun berbaloi.
mustaffa
Disahkan
8/10 Baik
Pengembara yang disahkan
20 Nov 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Satisfactory and quiet stay.
Everything is fine but it would be better if the staff can allocate guests to a separate floor which is further away from the noisy tour group.
Pengembara yang disahkan
Menginap 2 malam pada Nov 2018
Disahkan
4/10 Lemah
Pengembara yang disahkan
15 Okt 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Tidak sukakan: Keadaan hartanah & kemudahan
Wife Got Locked In The Toilet
My wife was about to go to take a shower, closed the door (without locking) to hang the towel and then tried to open it again, and that's it, she's locked inside !!
To recap, she did not lock the door in the first place !
Contact the reception, who in turned contact the doorman, and in the end contacted the maintenance guy, and all in, my wife was locked in the toilet for almost an hour !!
The lock eventually was smashed into pieces before the door can be opened! (Good lock though)
Needless to say, they changed for us another room and thankfully, it was uneventful :)
Not a bad hotel, in fact, not our first time there, and will be there in the future too, but does leave my wife a phobia and she dare not lock the door even after changing room.
(just imagine if she's alone in the first place and I'm not there to know that she's locked inside !!!)
Pengembara yang disahkan
Menginap 1 malam pada Okt 2018
Disahkan
10/10 Cemerlang
Delson
12 Jun 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
We'll Be Back
It's not our first time staying here, and while the first time we have very bad experience with their WiFi, this time, everything is smooth sailing.
We spend 2 wonderful nights here and we will definitely be back again.
Delson
Menginap 2 malam pada Jun 2018
Disahkan
8/10 Baik
Wan yee
26 Mac 2018
Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Good location, but need to train housekeeping
Overall is good, the only thing is the cleanliness, when we go in the room, can see the dustbin is with garbage thrown by last guest. Even there are toothbrush(used) placed in the toilet window...
Wan yee
Disahkan
6/10 Sederhana
Pengembara yang disahkan
15 Mac 2018
decoration
The room's decoration is quite old and not bright enough
Pengembara yang disahkan
Menginap 1 malam pada Feb 2018
Disahkan
8/10 Baik
Alan Christopher
19 Dis 2017
Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Family Trip
the staff at the hotel was very friendly and helpful, they even provided us with information on which places to eat like a local. the only slight set back of this hotel is at night the sounds of cars and motorcycles on the main road are heard by us as it is located directly in front of the main road. But overall i liked the area very much as we have ample parking space in front of the hotel and places like Movida is just walking distance away. And we don't have to put any parking coupons as its not required at that area yet.
Alan Christopher
Menginap 1 malam pada Dis 2017
Disahkan
6/10 Sederhana
Nur Rena
11 Dis 2017
Sukakan: Kebersihan, keselesaan bilik
Clean and Comfy Hotel
Its a basic and comfy hotel with eatries around.
Cons: No breakfast provided. Nearest cafe is not open in the morning. Need to drive around the area to look for food.
Nur Rena
Menginap 1 malam pada Dis 2017
Disahkan
10/10 Cemerlang
NOOR AEIN
27 Nov 2017
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Spacious, comfortable hotel. Nice, friendly staff
The room was spacious, very comfortable, worth the price. I love the view. The staff was very helpful and nice. Location wise, not much place to eat around the area however I do love the Pine & Dine restaurant just next to the hotel.
NOOR AEIN
Menginap 1 malam pada Nov 2017
Disahkan
8/10 Baik
K S
17 Mei 2017
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
It is fine with us with rate that we paid
K S
Disahkan
8/10 Baik
Jason
8 Mei 2017
Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Nice hotel for a short stay
Quite a nice and comfortable hotel. It seems to be located in a newly developed area. Not many eatery places at that point of my stay at the walking distance.
Jason
Disahkan
6/10 Sederhana
Pengembara yang disahkan
20 Mac 2017
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
It's a very basic hotel, for the price paid, guess you can't expect much.
Pengembara yang disahkan
Disahkan
8/10 Baik
Pengembara yang disahkan
16 Feb 2017
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
The rooms are generally comfortable and nice to stay.
Pengembara yang disahkan
Disahkan
8/10 Baik
Pui Yee
3 Feb 2017
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Clean hotel
With a security sitting in front of the main entrance make me feel comfortable n safe while going to parking area during midnight
Pui Yee
Disahkan
8/10 Baik
Wong
28 Dis 2016
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Clean & comfortable
I was love the Twin bed so much as there have prepare all the necessary that you need in the room & bathroom.
Wong
Disahkan
10/10 Cemerlang
LAI MEI
16 Okt 2016
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Kindness Staff
The staff was so kind as the appointed taxi didn't show up on my leaving time, I need to rush to the bus station to catch my flight. The staff drive her car to send me at last few minutes. That's really helped me much!!
Besides, room was great with the fastest wifi I ever had in Malaysia.
LAI MEI
Disahkan
8/10 Baik
john
8 Okt 2016
Sukakan: Kebersihan, keselesaan bilik
Good location for me, Easy excess to food stall, quiet location,
john
Disahkan
6/10 Sederhana
Alvina
26 Ogo 2016
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Should improve the maintenance of the room.
It was a nice stay last year, but this time it's quite disappointing.
Alvina
Disahkan
8/10 Baik
Pengembara yang disahkan
29 Jun 2016
Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Nice hotel and value for money.
At first, we got a main road facing room, after request for a room change due to noisy, the staff was willingly to change to a non main road facing room. They are very helpful and considerate to customers.
Pengembara yang disahkan
Disahkan
10/10 Cemerlang
Hannie
23 Jun 2016
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Nice hotel
Nice, strategic location. Friendly staffs. Will stay here again on next visit.
Hannie
Disahkan
8/10 Baik
Noor Dina
24 Feb 2016
Sukakan: Keadaan hartanah & kemudahan
Terra Nova Stay
Good service from reception and quiet environment around the hotel
Noor Dina
Disahkan
8/10 Baik
Pranadjaja
7 Jan 2016
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Melaka short visit with Terra Nova hotel
Visiting Melaka recently for short visit. Overall, the hotel is nice. Only minor issues below :
-Wifi signal strength is not stable
-Requires +- 20 mins walk to well known Jonker Street, other popular attractions
The hotel brochure shows 5 min, which is only applicable with driving car
Pranadjaja
Disahkan
6/10 Sederhana
Elizabeth
3 Jan 2016
While the accommodation was acceptable for its price, the breakfast sucks. For SGD7 each, we had food that was vacumed packed and heated in a microwave oven, Coffee that was cold and bread,jam and margarine that was in a common container for all guests to share. Unacceptable! We forgo our breakfast for the 2nd day as we could not bear to eat it twice in row.
Rooms are acceptable for the price. There are 4 catogories. We had Cat 3, 1 being the highest.
Elizabeth
Disahkan
4/10 Lemah
Marcus
6 Dis 2015
Tidak sukakan: Kakitangan & perkhidmatan, keselesaan bilik
Unpleasant stay, forced to be longer
On arrival I was surprised to find the hotel in a location that wasn't matching what the Expedia page promised. The comfort of the room was poor. Just one electric socket, no closet and no refrigerator. Bathroom very small and after
shower the floor was completely wet.
When I want to change my reservation to leave earlier, the staff told me that only Expedia can decide on that. Expedia told me that the hotel didn't agree to earlier checkout since the whole stay had already been payed.
Further on, when asking for laundry nobody of the staff knew how to do. Only housekeeping was finally able to help.
Breakfast start serving at 7:30 am, to late for me since I had to start working 8am. But the staff of the rooftop "restaurant" offered to send breakfast to my room earlier.
Anyway the quality of the food was poor. Dry toast with butter, a cup of coffee and a selection of 4 different MICROWAVED dishes.
I'm sorry, but this hotel isn't recommendable.
Marcus
Disahkan
10/10 Cemerlang
ANWAR A.
28 Okt 2015
Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Great new hotel
Great new hotel with good value of money, and so friendly staff.
Negatives: bath hose was broken, heater only worked one time, pillows are not comfortable...
Other than that everything was so great ...I felt so comfortable that I didn't want to leave.