Hotel Mesra Haiwan Kesayangan di Madison

"The front desk was cordial but didn’t mention breakfast times or Wifii passwords. Room was okay but dirty bathroom floors in corners and bedside table was completely filthy with many sticky drink rings and multiple sticky drips and finger marks like from maple syrup. Very disgusting. The tables to eat breakfast in the morning were also very dirty and chairs not even set at all the tables and front desk staff ate waffles at the desk prior to cleaning tables and kitchen area. Also not well...

"Staff were helpful. Didnt like that i wasnt able to pay the $30 incidental fee with cash especially when they had no problem with me paying cash for my room ($212). But was able to figure it out so no worries."

"From the pictures online, it appeared that the hotel had nice rooms. When we arrived on Friday, May 22nd, it couldn’t be further from the truth. The parking lot didn’t have any vehicles in it and it was Memorial weekend. That should have been my first warning but we proceeded to check in. The smell was fowl and the lobby wasn’t neat and tidy like the photos made it appear. When we got to our room, we were first met with a filthy run down space. We asked for a queen and got a full instead. I...

"Clean room, good breakfast and excellent customer service"

"Bed was comfortable but the fitted sheet didn’t stay on and the top sheet and blanket were not the right size for a queen bed. Too small. The breakfast was toast and cereal. It’s like they weren’t trying. The coffee, however; was on early, was hot; and tastes great!"

"Very clean. Staff were friendly and helpful. Highly recommend"