Machakos Spa Hotels

"Spa amazing"

"The staff is outstanding the only problem it takes a very long time for dinner in the restaurant service is very slow"

"It’s cozy"

"very safe very secure very friendly and helpful staff"

"“WOW”…where do I begin. The staff was SO kind, played with our children, helpful and accommodating. The food was delicious! It was VERY family friendly! The game drives, watching hippos from the lookout, food, rooms, everything exceeded expectations! The game drives were incredible. We saw the big 5 the first day and learned about the ‘ugly’ five which we also saw! We loved our stay and would very much recommend to anyone considering. I’m glad we picked the Fairmont Masai Mara. It was luxury and safari vibes all in one spot! Thanks for a magical and memorable time!"

"We asked to clean the room and to clean the room , but the cleaner just came and removed the sheets and disappear. We had a"

"👍👍👍"

"Over priced.Staff needs training on customer service"

"A very relaxing three days at The Serena, it’s a great central location, but so well laid out that you feel you are in the country The staff were great My new favourite hotel in the centre of Nairobi "