Hotel Spa di Lytham St. Anne's

"Massive room but soul-less, no pictures, no toiletries and very ready for a refurbishment. The pool has missing tiles and towels had to be hired. Location is brilliant for exploring. Would we stay there again - no. It's expensive for the level of service offered and it's outdated rooms"

"The room was clean and tidy. The carpet in the communal area was dirty and smelled. The hotel pool was very cold indeed. It also had a dirty plaster floating in it with blood on. The changing room floor was dirty. We did report these things. The hotel has changed a number of things since we last stayed. They now charge for towels for the pool which we were not impressed by. They have stopped doing free coffees from the machine in a morning, which used to be a nice touch too. We have stayed here...

"The experience at Ribby Hall Spa Hotel is incredible. It did let us with a few things which I think are fixable and I hope this feedback can help improve the service. First of all, the indoor and outdoor spa is amazing, well paced and never feels too busy, however I will say the amount of wasps in the outdoor area, including flying around in the bar and quite literally hovering and crawling around the hot tubs is a concern and was a big let down for such an amazing venue. A member of staff...

"Perfect!"

"Perfect 3 night stay. Staff were extremely friendly and helpful. The room was spot on and can thoroughly recommend the hotel."

"Easy parking at the front of the hotel, friendly welcome. Loved that the check in was after 2pm! Room was an Exec Patio king which was on the ground floor of the new wing, overlooking the front. Very clean, with toiletries, iron ironing board, coffee machine, kettle, simple but good storage for a couple of nights stay. Shelving for own toiletries in bathroom and great mirrors/lighting. Hairdryer, smart tv. Comfortable bed and pillows, usb ports beside bed, blackout curtains, and patio door with...