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"Stayed in this apartment hotel for 2 nights in Apr23. We spoilt the hair dryer before we checked out, but could not inform the office as we checked out very early in the morning and the office was closed. The next day, I received an email informing us that they charged CHF500 to my credit card for spoiling the hair dryer and the TV. This is ridiculous. Their email mentioned that they gave us a perfectly working TV before we checked in. How can they accuse us for spoiling the TV a few minutes...

"Good place to stay if your'e on a budget and want to be quite central in Lugano. You have a small balcony with the view of concrete walls. Sleeping in the sofa/bed works but of course not the best. If you are on the heavier side, you will feel the steel pipes on your back. Internet via Wifi did not work at all, sent a mail to the owner the same day I arrived, three days later still not working, however 5G worked really good, I had over 300 Mbit over 5G. It has a TV, it's like 15". No use. It...