Hotel Mesra Haiwan Kesayangan di Lufkin

"Room was clean and beds were comfortable. Great breakfast."

"Checked into my room, when I walked in, there was a string chemical smell. Then, after laying in bed for a while, watching a show on my phone, a roach crawled on the bed next to me. Called the front desk. She switched me to another room, saying, "But, it's non- smoking". I told her the first one was supposed to be and she said it wasn't bc my reservation was for smoking. I double-checked, wrong. I reserved non-smoking in the first place. Then, the top security lock was broken on the door so I...

"We checked in late (4:30pm) and were told that the room still wasn’t ready because it was being cleaned. We were finally able to get into the room around 4:50ish and stayed long enough to see how awful it was. We talked to the front office and told them we couldn’t stay. The man at the front desk was nice, but told us there was nothing he could do about a refund."

"Under new management and I believe he's doing better also trying to make the property better as a whole."

"It was great overall, had a great time. The only thing that wasn't working was the ice maker in the fridge but we just got a bag of ice. One other thing was you should put at least some steak knifes. Overall, it was great! Thank you."