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"What has made this beautiful historic place so wonderful is the staff.They have made our stay so very enjoyable. They have gone above and beyond with the quality of service we received. We will be back and if you haven't been to the Prince Rupert Hotel , we highly recommend that you do if you want a first class experience. "

"Hotel tired but ok for the price "

"Excellent service from check in to check out, rooms were big, rooms were serviced everyday and althoigh i didn't have dinner at the hotel the breakfast was excellent. Managed to use the gym, pool and steam room whilst staying at the hotel. When staying in Telford again i will make sure i book again at the Mercure. Very close to shops, restaurants and even a cinema across the road!"

"The hotel has lovely characteristics and whilst quirky, it was a great stay. I would return for a weekend sometime in the future with my wife for a short break"

"Lovely comfy bed 🛏️"

"Nice location and a nice place to stop "

"We had a beautiful stay the night before a family reunion the next day, during which we enjoyed a delicious meal and were accommodated perfectly. Gratitude to the staff who seated us at a large round table which was perfect for us to exchange our many memories and celebrate our grandparents who celebrated their Golden Wedding Anniversary there back in 1973 and the bride and groom who held their reception there in 1971! We were even escorted to the original steps where all the group pictures were taken all those years ago! Thank you!"

"A wonderful hotel in the heart of historic Hereford."

"Stayed here for 1 night. The staff greeted us on arrival and check-in was swift and easy. We were shown to our room and all instructions given. There was a music event on all day which was a fantastic surprise. The atmosphere was brilliant. The food was fantastic on both days. Especially the Sunday roast which was cooked to perfection with the best gravy I have ever tasted. All of the staff were hard working, attentive and polite. But a special thanks to Nick and Ella who were especially helpful. We would definitely recommend Cromwells Tap House for a stay. We will definitely be back."