Hotel Dekat Lower Haramsara

"Staff are polite and mean well but - rooms were not cleaned well - despite 3 of us being in a room, only 2 towels were provided daily - in the morning we would ask for baby milk and take away lattes, it would take 30-45min to arrive and even then there would be mistakes in the order Decent size rooms and proximity to the mall are the only advantage. "

"Cold water in bathroom "

"Great heritage hotel !!! We do not get service like this in the USA!!!! From the time we arrived the staff was engaging, attentive and knowledgeable. So many little things made out stay memorable. Our room was like a suite, clean and welcoming. From the afternoon tea to the nightly entertainment. The front desk staff were very professional, friendly and outgoing. They started our stay out right by telling us about the property and all it had to offer . We did use the spa services and they...

"Quarto estava imundo! Banheiro usado com marcas, no banheiro tinha uns baldes para banho, estava todo sujo, jogo de cama sujo, ar condicionado nao funcionava… cheguei estava todo mundo dormindo no sofa da recepção… a noite toda houve uma gritaria no corredor… nao me senti seguro, alguns momentos fiquei com medo"

"Room which supposed to be allocated to me was given to some one else & that room was allocated to me on next day. When I claimed they told me that there's some wrong information in the booking order. Also bathroom tape was leaking."

"飯店老闆人很好，也很親切，有任何問題都願意幫忙，離車站很近，乾淨整潔。"

"The staff members were kind, giving us free water bottles. But the room was really dirty, noisy, the AC worked partially, the area was not reccomendable. The pictures on the booking webside did not look like the room itself, as the room was terrible and dirty. Don’t reccomend it!"

"I strongly advise caution before booking this hotel. During my family recent stay, cash was stolen from my room while they were out dining inside the hotel premises. We immediately reported the matter to the manager, but the response was extremely disappointing. Despite repeatedly asking, no clear explanation or resolution was provided, and they refused to share the CCTV footage that could have helped clarify what happened. This is not just about the loss itself, but about the lack of...

"Size of the room was sufficient. The hotel is a low budget, so it is not anything fancy. Food was good. Staff did not clean the room for our whole stay. "

"Dirty hotel and rooms. Room linen was unbearable. Staff was obnoxious. Dust bowl everywhere else. The restaurant looked like a construction site. Location is poor too, goes through congested and small streets. Do not book this place."

"hotel was good but food was pathetic and looked like days old, however the staff was very friendly, room was very well maintained and comfortable."