Lotte Mart Vung Tau

Pleasant hotel for the most part. Room was kept clean, breakfast was ok though as a vegetarian they didn't really cater for that and I had a choice of eggs, roll or sweet cakes. Was adequate but not amazing. Room was spacious, bathroom fine as well.

The hotel itself is very clean, with a lovely aroma throughout and a modern, stylish feel. It’s clear that care is taken in maintaining the space, and it does create a pleasant first impression. However, one major issue that should be clearly advertised is the lack of privacy in the rooms — the bathroom area is only separated by sheer curtains. This setup may be fine for couples or solo travelers, but it is definitely not suitable for families or those traveling with companions where privacy is important. In our case, a grandfather and granddaughter were sharing a room, and the lack of a proper bathroom enclosure made it extremely uncomfortable. We raised our concerns with hotel staff and initially, they were not willing to accommodate us with a different room — even though it should have been a simple fix given the situation. After pushing back and putting up quite a fight, they eventually did provide us with a more suitable room, but the lack of empathy or understanding from the start was disappointing. We shouldn’t have had to advocate so hard for a basic level of consideration. This place is better suited for couples or individuals. Families or anyone needing privacy should think twice — and the hotel should be more transparent about the bathroom layout in their advertising.

We booked a room for three weeks and enjoyed our stay. Room itself very comfortable, plenty of storage space, updated bathroom and kitchenette. Also extremely affordable, so kept the room while we made a few side trips. Location is across from a park but in the middle of everything. We used Grab most of the time but there is also quite a bit within walking distance if you choose. Above all the staff was great. Friendly front desk and doormen. Cleaning staff was great and also quickly handled laundry. We arrived at 2am and left at 4am and staff was very accommodating both times. Would definitely recommend and consider again for our next visit.