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Ulasan tentang Hotel Burbank

3 out of 5
Hotel Burbank
150 E Angeleno Ave, Burbank, CA

Ulasan

8.6

Cemerlang

Penilaian 10 - Cemerlang. 2216 daripada 3872 ulasan" "
Penilaian 8 - Baik. 948 daripada 3872 ulasan" "
Penilaian 6 - Boleh diterima. 358 daripada 3872 ulasan" "
Penilaian 4 - Lemah. 204 daripada 3872 ulasan" "
Penilaian 2 - Teruk. 146 daripada 3872 ulasan" "

9.0/10

Kebersihan

8.8/10

Kakitangan & perkhidmatan

8.2/10

Kemudahan

8.6/10

Keadaan hartanah & kemudahan

8.6/10

Mesra alam

Ulasan

10/10 Cemerlang

Krystle

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It was very clean and the staff were friendly and helpful.
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Michelle C., Forestville

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I was only there for one day and it suited my needs. It was nice enough that I would stay there again, but nothing stood out during that brief trip.
Menginap 1 malam pada Mei 2024
Respons daripada Prisa Hafezi pada 21 Mei 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

10/10 Cemerlang

Philippa

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great day
Menginap 2 malam pada Apr 2024
Respons daripada Prisa Hafezi pada 21 Mei 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

10/10 Cemerlang

Philippa

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great hotel
Menginap 2 malam pada Mei 2024
Respons daripada Prisa Hafezi pada 21 Mei 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

10/10 Cemerlang

Philippa

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This is my favorite hotel
Menginap 3 malam pada Mei 2024
Respons daripada Prisa Hafezi pada 21 Mei 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

8/10 Baik

Tammy, Eugene

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This hotel is a gem in a nice, safe area close to the freeway and other amenities. My only complaint is this trend I’m noticing where hotels now place their shower heads as high up to the ceiling in the bathroom as possible. A short person like myself has to step up to stand on the top of the edge of the tub to move the shower head into a convenient position. At one point someone is going to slip and injure themselves enough to warrant a lawsuit. Lower the dang thing, not every guest is 7 feet tall!
Menginap 1 malam pada Mei 2024
Respons daripada Prisa Hafezi pada 21 Mei 2024
Your feedback about your recent stay is important to us, and we apologize for any inconveniences you encountered. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future

8/10 Baik

Michaela

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great location...restaurant and bar were great. Room was nice
Menginap 4 malam pada Mei 2024
Respons daripada Prisa Hafezi pada 21 Mei 2024
Your feedback about your recent stay is important to us, and we apologize for any inconveniences you encountered. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future

10/10 Cemerlang

Imee Rose

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
I really like that the area around hotel had a lot of dining areas, taverns, and shopping centers.
Menginap 2 malam pada Mei 2024
Respons daripada Prisa Hafezi pada 21 Mei 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

10/10 Cemerlang

guadalupe

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024
Respons daripada Prisa Hafezi pada 21 Mei 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

10/10 Cemerlang

Thomas

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Clean and quiet property.
Menginap 1 malam pada Mei 2024
Respons daripada Prisa Hafezi pada 21 Mei 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

2/10 Teruk

Balkis

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Smell like a urine, dirty carpet and chairs smill like mildew
Menginap 2 malam pada Mei 2024
Respons daripada Prisa Hafezi pada 21 Mei 2024
Your feedback about your recent stay is important to us, and we apologize for any inconveniences you encountered. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future

10/10 Cemerlang

Jill

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The beds were comfortable and the shower was very nice.
Menginap 4 malam pada Mei 2024
Respons daripada Prisa Hafezi pada 21 Mei 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

2/10 Teruk

Robert

Mengembara bersama keluarga
Tidak sukakan: Kakitangan & perkhidmatan
Over $200 a night is too much for the room conditions
Menginap 3 malam pada Mei 2024
Respons daripada Prisa Hafezi pada 21 Mei 2024
Your feedback about your recent stay is important to us, and we apologize for any inconveniences you encountered. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future

10/10 Cemerlang

Hernan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Na
Menginap 2 malam pada Mei 2024
Respons daripada Prisa Hafezi pada 21 Mei 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

10/10 Cemerlang

Justea

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Loved how the hotel was renovated. Super cute and boutique-like! Great location, comfy beds, great service and safe parking.
Menginap 3 malam pada Mac 2024
Respons daripada Prisa Hafezi pada 21 Mei 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

10/10 Cemerlang

Vagho

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024
Respons daripada Prisa Hafezi pada 21 Mei 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

8/10 Baik

Roxanne

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Excellent
Menginap 2 malam pada Mei 2024
Respons daripada Prisa Hafezi pada 21 Mei 2024
Your feedback about your recent stay is important to us, and we apologize for any inconveniences you encountered. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future

10/10 Cemerlang

Donnat

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mei 2024
Respons daripada Prisa Hafezi pada 21 Mei 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

10/10 Cemerlang

ixchel

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Todo bien
Menginap 1 malam pada Mei 2024
Respons daripada Prisa Hafezi pada 16 Mei 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

8/10 Baik

Christopher

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The property is well located within walking distance of shops and restaurants. The parking is reasonable at $22/day. The staff is friendly.
Menginap 2 malam pada Mei 2024
Respons daripada Prisa Hafezi pada 15 Mei 2024
Your feedback about your recent stay is important to us, and we apologize for any inconveniences you encountered. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future

10/10 Cemerlang

Cynthia, moreno valley

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great
Menginap 1 malam pada Mac 2024
Respons daripada Prisa Hafezi pada 15 Mei 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

10/10 Cemerlang

Patricia

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I like the location and price
Menginap 3 malam pada Mei 2024
Respons daripada Prisa Hafezi pada 15 Mei 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

10/10 Cemerlang

Noueta

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024
Respons daripada Prisa Hafezi pada 15 Mei 2024
“Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

10/10 Cemerlang

Noueta

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
My husband and I drove to Burbank for an appointment that was five min walk from the hotel. Our stay from May 9-13th was wonderful check in was quick and easy, the front desk and housekeeping employees that we did approached were all friendly and approachable; when we have questions or needing something. The hotel entrance is very beautiful when entering is so spacious and clean, you can literally sit there all day and not having to leave the hotel. it has a restaurant, bar and lounge area to sit and enjoy a meal or just hangout. The room itself is dated but is expected. Overall we enjoyed our stay and we will definitely stay at hotel Burbank again….what we did regret was not touring Burbank, as we were leaving we found a restaurant not far from the hotel called(not another broken egg) the food is good, so for anyone visiting Burbank look for this restaurant. We seen many restaurants and shopping in walking distance literally 1-5 min walk. the whole Burbank area is by far the cleanest, safe and the best city in LA.
Menginap 3 malam pada Mei 2024
Respons daripada Prisa Hafezi pada 15 Mei 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

10/10 Cemerlang

Jordan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Had a great stay!
Menginap 1 malam pada Apr 2024
Respons daripada Prisa Hafezi pada 14 Mei 2024
Hello , thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!

10/10 Cemerlang

Harabella

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It was a very nice stay for my mom and I. So clean and quiet. The room was perfect for us. This is my second time booking this hotel. And it was great both times
Menginap 1 malam pada Mei 2024
Respons daripada Prisa Hafezi pada 14 Mei 2024
Hello , thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!

8/10 Baik

Desiree

Mengembara bersama pasangan
Really cute hotel. Pool was nice too. It’s got a boutique vibe. Music playing was a good selection. Great cafe and food selection. Not overpriced. Everyone who worked there, especially cleaning staff, were beautiful souls. Only issue, we were put originally by an elevator. Asked for a quieter room, they put us on the side where you hear freeway traffic, train and horn sounds, and the A/C was loud. They changed us to the mountain view side and it was so much better for our last two nights. I just wished we were placed there in the first place because it was inconvenient packing our stuff and moving. Otherwise, great place.
Menginap 3 malam pada Mei 2024
Respons daripada Prisa Hafezi pada 14 Mei 2024
Your feedback about your recent stay is important to us, and we apologize for any inconveniences you encountered. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future

10/10 Cemerlang

Edgar De

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Overall great stay
Menginap 4 malam pada Apr 2024
Respons daripada Prisa Hafezi pada 14 Mei 2024
Hello , thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!

10/10 Cemerlang

Alejandro

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Nice
Menginap 1 malam pada Apr 2024
Respons daripada Prisa Hafezi pada 14 Mei 2024
Hello , thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!

10/10 Cemerlang

Miriam

Mengembara bersama pasangan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
My family and I love to stay here. The area is fun and convenient. It’s always cleans and the restaurant downstairs always good when we need something
Menginap 1 malam pada Mei 2024
Respons daripada Aaron Orellana pada 13 Mei 2024
We're thrilled that you and your family love staying with us! It's great to hear that you find the area fun and convenient, appreciate the cleanliness, and enjoy the restaurant downstairs. If there's anything else we can do to make your stays even more enjoyable, please let us know. We look forward to welcoming you and your family back for more memorable experiences!

8/10 Baik

Alejandra

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024
Respons daripada Prisa Hafezi pada 14 Mei 2024
Your feedback about your recent stay is important to us, and we apologize for any inconveniences you encountered. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future

10/10 Cemerlang

Miguel

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good energy, fast check in.
Menginap 1 malam pada Apr 2024
Respons daripada Prisa Hafezi pada 13 Mei 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded

10/10 Cemerlang

Xiomara M.

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
I liked everything!!
Menginap 3 malam pada Mei 2024
Respons daripada Aaron Orellana pada 13 Mei 2024
That's wonderful to hear! We're thrilled that you enjoyed everything about your stay with us. If you have any specific highlights or memories you'd like to share, we'd love to hear them. We look forward to welcoming you back for another fantastic experience in the future!

10/10 Cemerlang

Efrain, Castle Rock

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Wonderful place to stay. Short walk to the Black Angus restaurant. Staff was very pleasant and helpful. Lady in the cafe was fabulous.
Menginap 1 malam pada Mei 2024
Respons daripada Aaron Orellana pada 13 Mei 2024
Thank you for your kind words! We're thrilled to hear that you had a wonderful experience during your stay. It's great to know that you found our location convenient, enjoyed dining at Black Angus, and appreciated our pleasant and helpful staff, especially our wonderful cafe team! We look forward to welcoming you back for another enjoyable stay!

10/10 Cemerlang

Marissa

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Tidak sukakan: Kebersihan
It was good area near and accessible to every thing mostly restaurant. The only thing my complain is when we get in to our room smell like smoke cigarette . I have a kid with me and smell bad but they transfer us to a different room. So it was good the stuff are very helpful and friendly.
Menginap 2 malam pada Mei 2024
Respons daripada Prisa Hafezi pada 13 Mei 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

10/10 Cemerlang

Nathan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024
Respons daripada Aaron Orellana pada 13 Mei 2024
Thank you for your 5 out of 5 review! We appreciate your kind words and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon!

6/10 Boleh diterima

Molly

The hotel looked nice inside, but the bathtub looked like someone had just dumped a dirty mop bucket and forgot to rinse afterward. It is right next to I-5 and there was a lot of noise from traffic. Also, the curtains were gauzy and did nothing to block light. I went to check out the pool in the morning and got locked out and had to find my way around the block back to the lobby. Lastly, the parking situation is confusing. I didn’t know it cost additional and arriving late at night I had trouble finding a direct route from the parking garage to the check in. No signage.
Menginap 1 malam pada Mei 2024
Respons daripada Prisa Hafezi pada 12 Mei 2024
Your feedback about your recent stay is important to us, and we apologize for any inconveniences you encountered. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future

10/10 Cemerlang

Arturo

Sukakan: Kebersihan
Menginap 1 malam pada Mei 2024
Respons daripada Prisa Hafezi pada 13 Mei 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

10/10 Cemerlang

Christina

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Had a great stay
Menginap 2 malam pada Mei 2024
Respons daripada Prisa Hafezi pada 11 Mei 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

4/10 Lemah

cristina

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, kemudahan
The hotel from the outside looks nice but the inside needs updating, furnishing. rugs etc. The current furniture is outdated and the hallways smelled and the garbage that was collected for the day was at full view in front of my room. On the other hand the staff was really nice.
Menginap 1 malam pada Mei 2024
Respons daripada Prisa Hafezi pada 12 Mei 2024
Thank you for sharing your feedback about your stay! We apologize for any inconvenience caused by the lack of signage within the hotel . Your comments are valuable to us, and we will work on improving these aspects to ensure a better experience for our guests. If there's anything else you'd like to share or if you have any other suggestions, please feel free to let us know. We appreciate your understanding and hope to welcome you back for a smoother experience next time!

10/10 Cemerlang

carolyn

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great hotel
Menginap 1 malam pada Mei 2024
Respons daripada Prisa Hafezi pada 11 Mei 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

6/10 Boleh diterima

Doris

Mengembara bersama keluarga, Mengembara bersama kumpulan
I did not like the fact that I have to pay extra to get into a suite and paid over $350 per night and the room was ichy and smelled like someone was smoking marijuana in the room. no ventalition in the bathroom, view was awful and we had to wait and call twice to have someone spray the room. And it did not take away the strong smell of Marijuana.
Menginap 1 malam pada Mei 2024
Respons daripada Prisa Hafezi pada 12 Mei 2024
Thank you for sharing your feedback about your stay! We apologize for any inconvenience caused by the lack of signage within the hotel . Your comments are valuable to us, and we will work on improving these aspects to ensure a better experience for our guests. If there's anything else you'd like to share or if you have any other suggestions, please feel free to let us know. We appreciate your understanding and hope to welcome you back for a smoother experience next time!

10/10 Cemerlang

Alicia

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
My family and I stayed here a few months ago and loved it! Same feeling this time around. Wonderful staff, clean and comfortable rooms and close to universal studios!
Menginap 1 malam pada Mei 2024
Respons daripada Prisa Hafezi pada 11 Mei 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

10/10 Cemerlang

Linda Jean, Aurora

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
My stay at the hotel Burbank was very nice. I stayed a total of 4 days and nights and was very happy. It was my first trip to California. It was most enjoyable. There's many restaurants near walking distance or you can doordash them to the room. I would stay here again. The pool area is nice. Plenty of room to sit. The staff was very helpful.
Menginap 4 malam pada Mei 2024
Respons daripada Prisa Hafezi pada 11 Mei 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

10/10 Cemerlang

Richard

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great location
Menginap 7 malam pada Mei 2024
Respons daripada Aaron Orellana pada 11 Mei 2024
We're glad to hear that you appreciated our great location! If there's anything specific you enjoyed about it or any suggestions you have, feel free to share. We're always looking for ways to make our guests' experiences even better!

6/10 Boleh diterima

Andrea

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I have stayed at the Hotel Burbank for many years and every time I go it’s slightly worse and there’s some new charge or a fee has gone up in price. Overnight parking was $10 last year and it’s now $20 and my last stay I was charge $25 for early check in??? Which I have never heard of in my life, if my room is ready and just sitting there and I ask if an early check in is possible (not demanding it, just seeing if I even can) and they say yes my room is already ready but I have to pay extra to get in??? That is just insane to me. Also the price has almost doubled for rooms while the quality has gone down. Still upset that free breakfast was taken away when management changed too but this hotel remains the most convenient when I work in or visit the area.
Menginap 1 malam pada Apr 2024
Respons daripada Aaron Orellana pada 11 Mei 2024
Thank you for sharing your experience with us. We apologize for any inconvenience caused by the changes in fees and the removal of free breakfast. Your feedback regarding these matters is valuable to us, and we will take it into consideration as we continue to improve our services. We understand your concerns and strive to provide the best experience possible for our guests. We appreciate your loyalty and hope to have the opportunity to exceed your expectations on your next visit.

10/10 Cemerlang

Susana

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
This property was at a great location, also very clean and friendly staff, would recommend!
Menginap 2 malam pada Mei 2024
Respons daripada Aaron Orellana pada 10 Mei 2024
Thank you for your positive feedback! We're delighted to hear that you enjoyed our great location, cleanliness, and friendly staff during your stay. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!

8/10 Baik

Maggie

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The front desk staff can be more attentive and flexible with changing rooms Housekeeping was great
Menginap 2 malam pada Apr 2024
Respons daripada Aaron Orellana pada 10 Mei 2024
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with our front desk staff. We will address this issue to ensure better attentiveness and flexibility in accommodating room changes in the future. On a positive note, we're glad to hear that you found our housekeeping services great. We appreciate your review and hope to have the opportunity to improve your experience on your next visit.

2/10 Teruk

Russell

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024
Respons daripada Aaron Orellana pada 10 Mei 2024
I am sorry to see that you left us a 1 out of 10 review! We hope that you could reach out to tell us what happened so we can make improvements in the correct areas to ensure the utmost satisfaction.

10/10 Cemerlang

Nikita

Mengembara bersama keluarga, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Beautiful place and very clean! Great location would definitely stay again!
Menginap 1 malam pada Apr 2024
Respons daripada Prisa Hafezi pada 8 Mei 2024
That's fantastic to hear! If there's anything specific you enjoyed or if you have any preferences for future stays, feel free to let us know. We're here to ensure you have a wonderful time whenever you choose to stay with us!