4/10
I highly recommend choosing the Best Western down the street instead of this establishment. Despite being recommended by a local delivery driver, my experience here was thoroughly disappointing. While the hotel advertises a continental breakfast, this came by surprise and the quality falls well short of expectations. The elevator was out of service, forcing me to carry my luggage up the stairs. Upon reaching my assigned room, I discovered an unmade bed that appeared to have been recently occupied by another guest.
When I was relocated to a different room, management offered no compensation or acknowledgment for the inconvenience. The problems continued when I attempted to shower and found the bathroom floor covered in dirt and grime. Although the Best Western down the street may appear less modern by comparison, their superior customer service and dedicated staff who clearly take pride in their work make it the better choice for travelers seeking a professional hospitality experience. I have stayed at multiple hotels in this area and moving forward will only be staying at the best western, with a full breakfast might I add.
Keith
Menginap 1 malam pada Jul 2025
