"The front door to the hotel is left open all night, there is no employee on duty, and even with a sign telling a guest to call for help, no one answers. Overnight and first thing in the morning I experienced non-guests in the hallway and lobby. The first staff member in the morning comes in at 10 a.m.
I had to change rooms twice: first at check-in because my reservation was confused with another guest who had specific room needs, the second time because there wasn't hot water nor did the heater work. The third room, the door leading to the parking lot (my room had two doors) the lock was broken so I had to use my suitcase to keep the door closed. Though there were plenty of rooms to switch to, the front desk rep told me that they were all dirty because housekeeping only comes once a week. This would explain a bathroom fan with lint and dirty dripping from the vent, hair in the tub, and inconsistancy with towels and bedding.
The front desk rep also told me that there isn't a maintenance man on duty, as I was hoping that person could fix the hot water issue and/or the broken door.
There isn't a breakfast, but "24 hour complimentary coffee and tea." Coffee was cold and bitter as it is only made when it runs out from the thermos. Per front desk rep.
The hotel's website, even on hotel.com, said there was a swimming pool. There is a pool but it is closed to the public "indefinately."
I've known Livingston for 26 years. This is the worst hotel in town. Unsafe, unhealthy."
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