Hotel Dekat Liberty Hall

"Staff member at the front desk greeted me with the biggest smile and hello. Very personable, pleasant and provided information about the property without me having to ask any questions. Upon leaving the property I had a minor issue with my exit card, and of course she rectified the issue immediately. As I drove out of the garage, she was standing there waving goodbye and making sure I was ok. OMG! Incredible customer service!!!!! Thank you soooooooo much Alicia! 🤗🙂💐"

"Good choice for multiple nights"

"The entire stay was a great experience!"

"If you're not familiar with the property and the maze of one-way streets in Charlotte it's a real bear to get into the place, especially after driving for 4 hours in the rain at night. The staff was very pleasant and the room was spacious and clean. The bed very comfortable although it was very difficult finding extra pillows. They advertise it they have a restaurant open 24/7 with the implication that there's room service but there is not. You can order from a limited item menu and then you...

"Only downside was our room was over the bar and could hear the music late but still enjoyed our stay"

" Very clean. Good location. "

"The best stay in Charlotte by far! The staff were incredible and very attentive to all of our needs. Parking was easy and the design and amenities were superior. Will definitely be back!"

"The breakfast was fair. The muffins were "tough", the chicken sauage was a hockey puck and the bananas were disgusting. Looked ok on the outside but the inside was always brown and mushy. One waffle iron was broken so waffle lines were super busy and long. You maybe need some better options. The breakfast staff were all nice and pleasant. "

"Room was clean, comfortable, and spacious."

"Old and expensive "

"The hotel staff was very helpful in allowing me to check in early due to my flight landing earlier than expected which was greatly appreciated. The other reviews speaking about the train being loud, i truly didn’t experience this. However, my room was on a higher floor so I heard the train go by but it wasn’t loud and definitely didn’t wake me up out of my sleep. Something I wish I would’ve known before hand was that this hotel doesn’t have a pool. My hotel room was clean however the shower in...

"Needs to improve in every aspect"

"The staff was friendly and so professional keepup the good work."

"Clean room"

"Perfect"

"Maintenence cleaned drain at rooftop restaurant and it let out a gas like odor and we got headaches, closed throats, coughs so that was irresponsible. The cleaning wasn't up to par but the hotel was nice, excellent staff, very pleasant. "

"Great"

"My stay was amazing. The staff were attentive and helpful for all of my needs. My sleep quality was great because the floor I have given was extremely quiet. Breakfast was the best part. Such a large variety amount of breakfast food. I will most definitely stay here in for my next trip to Charlotte"

"Excellent"