2/10
We stayed in the “piss palace”. Our room reeked of urine. It was a dog room but there were urine stains allllll over. It’s reeked. We used a bottle of febreeze and had a candle going the entire time we were there. Our luggage, dog bed, some clothing, and our dog smelled like urine after we left. They have 4 dog rooms, why not at least install hard flooring to mitigate the smell. There is a $250 fee for an animal making a mess (feces/urine), but clearly they don’t clean with that fee. Called front desk and they basically just said “yeah we know”. I paid to stay in a room that was unhygienic. Not to mention it took 45 minutes to check in because they gave away our dog room, but then miraculously had one and then weren’t going to give us a room because we had a Lethbridge address (we are moving and needed a place for the night—- literally arrived in a uhaul). Just a disaster. Disgusting. Vile. Morning staff also just shrugged it off. The animal rooms need to be gutted. I don’t think they would even pass a health inspection.
Chelsea
Menginap 1 malam pada Jun 2025