Bahagian luar

Ulasan tentang Mercure Bali Legian

4 out of 5
Mercure Bali Legian
Jl Legian No 328 - Legian Kelod Kuta, Legian, Bali

Ulasan

8.2

Sangat Baik

Penilaian 10 - Cemerlang. 347 daripada 836 ulasan" "
Penilaian 8 - Baik. 310 daripada 836 ulasan" "
Penilaian 6 - Boleh diterima. 112 daripada 836 ulasan" "
Penilaian 4 - Lemah. 43 daripada 836 ulasan" "
Penilaian 2 - Teruk. 24 daripada 836 ulasan" "

8.6/10

Kebersihan

8.8/10

Kakitangan & perkhidmatan

8.2/10

Kemudahan

8.2/10

Keadaan hartanah & kemudahan

8.2/10

Mesra alam

Ulasan

8/10 Baik

Merrin

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great location friendly staff will definitely stay here again.
Menginap 11 malam pada Mei 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 27 Mei 2024
Dear Mr/Mrs. Merrin, We very much appreciate your comments regarding your stay at the Mercure Bali Legian, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sussy Rosiani Front Office Manager

6/10 Boleh diterima

Sandra, Ringwood

Mengembara bersama keluarga
Tidak sukakan: Kemudahan
I liked the location of this hotel for shopping, massages, restaurants in Legian. There was no smoking area near the pool, restaurant you had to stand out the front with no seating provided. Rooms were adequate, cleaners were very average. Good for location however not a great hotel
Menginap 7 malam pada Mei 2024

8/10 Baik

Michael

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The WiFi was terrible. A lot of traffic noise
Menginap 6 malam pada Apr 2024

10/10 Cemerlang

Simon

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Absolutely great
Menginap 10 malam pada Mei 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 27 Mei 2024
Dear Mr/Mrs. Simon, We very much appreciate your comments regarding your stay at the Mercure Bali Legian, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sussy Rosiani Front Office Manager

10/10 Cemerlang

Monisha Priyanka

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 7 malam pada Mei 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 27 Mei 2024
Dear Mr/Mrs. Monisha Priyanka, We very much appreciate your comments regarding your stay at the Mercure Bali Legian, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sussy Rosiani Front Office Manager

8/10 Baik

Bill

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
A well located hotel. Clean and comfortable. Excellent value for money.
Menginap 6 malam pada Apr 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 27 Mei 2024
Dear Mr/Mrs. Bill, We very much appreciate your comments regarding your stay at the Mercure Bali Legian, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sussy Rosiani Front Office Manager

6/10 Boleh diterima

Aslan-Sebastian

Sukakan: Kebersihan
.
Menginap 3 malam pada Mei 2024

10/10 Cemerlang

Ashleigh

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 7 malam pada Apr 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 27 Mei 2024
Dear Mr/Mrs. Ashleigh, We very much appreciate your comments regarding your stay at the Mercure Bali Legian, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sussy Rosiani Front Office Manager

10/10 Cemerlang

Jan

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
All was very good
Menginap 10 malam pada Apr 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 27 Mei 2024
Dear Mr/Mrs. Jan, We very much appreciate your comments regarding your stay at the Mercure Bali Legian, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sussy Rosiani Front Office Manager

10/10 Cemerlang

Kahlan

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan
Great service
Menginap 6 malam pada Apr 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 22 Mei 2024
Dear Mr/Mrs. Kahlan,We very much appreciate your comments regarding your stay at the Mercure Bali Legian, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sussy RosianiFront Office Manager

10/10 Cemerlang

Ádám

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel is perfect, clean and modern! Staff is always friendly and kind. Recommend this hotel to everyone!
Menginap 5 malam pada Apr 2024
Respons daripada s pada 3 Mei 2024
Dear Mr. Adam, We appreciate the time you have spent on providing the rating for us. We are really sorry if your experience with us didn’t meet your expectation. Thank you again for sharing your experience,we look forward to welcome you back on your next visit to Bali.

8/10 Baik

Michael

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Het verblijf was goed alleen zijn de kamers iets te gehorige.
Menginap 3 malam pada Apr 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 25 Apr 2024
Dear Ms/Mrs. Michael, We very much appreciate your comments regarding your stay at the Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sussy RosianiFront Office Manager

10/10 Cemerlang

tom

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Location
Menginap 8 malam pada Apr 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 25 Apr 2024
Dear Ms/Mrs. Tom, We very much appreciate your comments regarding your stay at the Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sussy RosianiFront Office Manager

8/10 Baik

Christopher

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
I enjoyed my stay. Great location. Great room. My only complaint would be the room had a moldy smell which I know is common in tropical climates.
Menginap 4 malam pada Apr 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 25 Apr 2024
Dear Ms/Mrs. Christopher, We very much appreciate your comments regarding your stay at the Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sussy RosianiFront Office Manager

10/10 Cemerlang

Faruq

Menginap 4 malam pada Mac 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 27 Mei 2024
Dear Mr/Mrs. Faruq, We very much appreciate your comments regarding your stay at the Mercure Bali Legian, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sussy Rosiani Front Office Manager

10/10 Cemerlang

Deborah

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Love staying at the Mecure Legian, the staff are amazing and nothing is to much effort. Only place my family and I stay when in Bali. Thanks Mecure for an amazing time.
Menginap 7 malam pada Apr 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 19 Apr 2024
Dear Mr/Mrs. Deborah, We very much appreciate your comments regarding your stay at the Mercure Bali Legian,It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sussy RosianiFront Office Manager

10/10 Cemerlang

Shelley

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The pool was cool not warm...staff lovely . Hotel clean...good area...location.
Menginap 8 malam pada Apr 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 19 Apr 2024
Dear Mr/Mrs. Shelley, We very much appreciate your comments regarding your stay at the Mercure Bali Legian,It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sussy RosianiFront Office Manager

10/10 Cemerlang

Tawee

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
ดีมาก และประทับใจ
Menginap 1 malam pada Mac 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 12 Apr 2024
Dear Mr/s. Tawee, We very much appreciate your comments regarding your stay at Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

8/10 Baik

Brent

Menginap 3 malam pada Mac 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 31 Mac 2024
Dear Mr. Brent,We very much appreciate your comments regarding your stay at the Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Cemerlang

Shashi

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good staff service lot of thanks and enjoyed my Holidays.
Menginap 5 malam pada Mac 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 28 Mac 2024
Dear Mr/s. Shashi, Greetings from Mercure Bali Legian...We want to thank you for staying at Mercure Bali Legian as your vacation home. We hope you had a wonderful and relaxing time. Your business is appreciated and your comfort is our top priority.Your feedback is very important to us and enables us to make sure that the services we provide meet our guests' expectations. I will definitely share your valuable feedback with the team to continuously deliver our best service from the heart.We most certainly hope to have the pleasure of welcoming you back soon for another exquisite stay with us.Sincerely,Sussy RosianiFront Office Manager

8/10 Baik

Geoffrey

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 14 malam pada Mac 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 28 Mac 2024
Dear Mr/s. Geoffrey,Greetings from Mercure Bali Legian...We want to thank you for staying at Mercure Bali Legian as your vacation home. We hope you had a wonderful and relaxing time. Your business is appreciated and your comfort is our top priority.Your feedback is very important to us and enables us to make sure that the services we provide meet our guests' expectations. I will definitely share your valuable feedback with the team to continuously deliver our best service from the heart.We most certainly hope to have the pleasure of welcoming you back soon for another exquisite stay with us.Sincerely,Sussy RosianiFront Office Manager

8/10 Baik

Trae

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 10 malam pada Mac 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 22 Mac 2024
Dear Mr/s. Trae, We appreciate the time you have spent on providing the rating for us. We are glad to know that the overall of your stay was good and that the products, services and facilities provided were up to your expectations. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali.

6/10 Boleh diterima

Steven

Sukakan: Kakitangan & perkhidmatan, kemudahan
Needs some TLC and some deep cleaning. Shower had a few mould patches and pool areas were showing their age with loose tiles etc (one pool area was starting a renovation as I left) Staff are awesome and super friendly
Menginap 5 malam pada Mac 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 22 Mac 2024
Dear Mr. Steven, Greetings from Mercure Bali Legian, Thank you for taking the time to tell us about your experience at Mercure Bali Legian. We are really sorry to read that your stay did not meet your expectations.I understand your disappointment, and I have addressed your concerns to my team member and ensure you that we have already taken appropriate action to prevent future occurrences and for our better improvement.Thank you again for sharing your experience, and we hope you will give us an opportunity to better serve you in the future.

10/10 Cemerlang

Jodie

Mengembara bersama pasangan
I visit every 6 months and it’s always 5 star
Menginap 11 malam pada Mac 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 22 Mac 2024
Dear Mr. Jodie, We appreciate the time you have spent on providing the rating for us. We are glad to know that the overall of your stay was good and that the products, services and facilities provided were up to your expectations. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali.

10/10 Cemerlang

Vanessa

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Hotel sympa
Menginap 9 malam pada Mac 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 22 Mac 2024
Dear Vanessa,Greetings from Mercure Bali Legian, We appreciate the time you have spent on providing the rating for us. We are glad to know that the overall of your stay was good and that the products, services and facilities provided were up to your expectations. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali.

10/10 Cemerlang

Jeremy J

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
12pm is standard checkout time. Staff were fantastic. Always happy and provided great service. The location is great. South - Kuta and all the fun stuff. North - Seminyak with better quality and great restaurants. Head down to beachfront and all that Garlic Lane has to offer.
Menginap 7 malam pada Mac 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 14 Mac 2024
Dear Mr. Jeremy J, Greetings from Mercure Bali Legian...We want to thank you for staying at Mercure Bali Legian as your vacation home. We hope you had a wonderful and relaxing time. Your business is appreciated and your comfort is our top priority.Your feedback is very important to us and enables us to make sure that the services we provide meet our guests' expectations. I will definitely share your valuable feedback with the team to continuously deliver our best service from the heart.We most certainly hope to have the pleasure of welcoming you back soon for another exquisite stay with us.Sincerely,Sussy RosianiFront Office Manager

10/10 Cemerlang

Sandra

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 8 malam pada Feb 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 14 Mac 2024
Dear Ms/Mrs. Sandra, Greetings from Mercure Bali Legian...We want to thank you for staying at Mercure Bali Legian as your vacation home. We hope you had a wonderful and relaxing time. Your business is appreciated and your comfort is our top priority.Your feedback is very important to us and enables us to make sure that the services we provide meet our guests' expectations. I will definitely share your valuable feedback with the team to continuously deliver our best service from the heart.We most certainly hope to have the pleasure of welcoming you back soon for another exquisite stay with us.Sincerely,Sussy RosianiFront Office Manager

10/10 Cemerlang

steven

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The property was amazing everything was great
Menginap 7 malam pada Mac 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 14 Mac 2024
Dear Mr/s. Steven, Greetings from Mercure Bali Legian...We want to thank you for staying at Mercure Bali Legian as your vacation home. We hope you had a wonderful and relaxing time. Your business is appreciated and your comfort is our top priority.Your feedback is very important to us and enables us to make sure that the services we provide meet our guests' expectations. I will definitely share your valuable feedback with the team to continuously deliver our best service from the heart.We most certainly hope to have the pleasure of welcoming you back soon for another exquisite stay with us.Sincerely,Sussy RosianiFront Office Manager

10/10 Cemerlang

Eric

Menginap 14 malam pada Jan 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 14 Mac 2024
Dear Mr/s. Eric, Greetings from Mercure Bali Legian...We want to thank you for staying at Mercure Bali Legian as your vacation home. We hope you had a wonderful and relaxing time. Your business is appreciated and your comfort is our top priority.Your feedback is very important to us and enables us to make sure that the services we provide meet our guests' expectations. I will definitely share your valuable feedback with the team to continuously deliver our best service from the heart.We most certainly hope to have the pleasure of welcoming you back soon for another exquisite stay with us.Sincerely,Sussy RosianiFront Office Manager

8/10 Baik

Awhina

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 6 malam pada Feb 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 3 Mac 2024
Dear Awhina, Greetings from Mercure Bali Legian, Thank you for sharing your pleasant experience with us! We were delighted to hear that you and your friend enjoyed the facilities & services deliver from our team, We will pass your compliments to all the team for their attentive service.We look forward to being able to welcome you back to enjoy another exciting Holiday, sometime soon.With gratitude,Sussy Rosiani Front Office Manager

10/10 Cemerlang

rajan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Nice location and good hospitality
Menginap 4 malam pada Feb 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 3 Mac 2024
Dear Mr. Rajan, Thank you for sharing your pleasant experience with us! We were delighted to hear that you and your friend enjoyed the facilities & services deliver from our team, We will pass your compliments to all the team for their attentive service.We look forward to being able to welcome you back to enjoy another exciting Holiday, sometime soon.With gratitude,Sussy Rosiani Front Office Manager

10/10 Cemerlang

Michael

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great location and great service
Menginap 6 malam pada Feb 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 26 Feb 2024
Dear Mr/s. Michael,Greetings from Mercure Bali Legian...We want to thank you for staying at Mercure Bali Legian as your vacation home. We hope you had a wonderful and relaxing time. Your business is appreciated and your comfort is our top priority.Your feedback is very important to us and enables us to make sure that the services we provide meet our guests' expectations. I will definitely share your valuable feedback with the team to continuously deliver our best service from the heart.We most certainly hope to have the pleasure of welcoming you back soon for another exquisite stay with us.Sincerely,Sussy RosianiFront Office Manager

6/10 Boleh diterima

Kerri, Crestmead

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
Merxure Legian is central too great shopping and great doos like Fat Chow, however we had boomed a king exexutive suite, which appearance was fabulous, however the mini fridge was too big for the cupboard space and jammed everytime you open and closes it, The huge magnificent bath, would probably take 2 hours to fill as the water pressure was terrible just for the bath. Both vanity sinks plugs were push downs and did not work… just little things though. Two great pools, semi attentive bar staff, again understanle for the size of the place. Unfortunately we would not stay there again and would opt for accommodations off the main roads due to the traffic noise, which in Bali runs 22hours a day.
Menginap 8 malam pada Feb 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 29 Feb 2024
Dear Ms/Mrs. Kerrie,Thank you for taking the time to tell us about your experience at the Mercure Bali Legian. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure Bali Legian, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sussy RosianiFront Office Manager

8/10 Baik

inga

Mengembara bersama kumpulan
Sukakan: Kemudahan
Reception staff lack communication we had problem with transfer from and to the airport.
Menginap 4 malam pada Feb 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 26 Feb 2024
Dear Mr/s. Inga,Greetings from Mercure Bali Legian...We want to thank you for staying at Mercure Bali Legian as your vacation home. We hope you had a wonderful and relaxing time. Your business is appreciated and your comfort is our top priority.Your feedback is very important to us and enables us to make sure that the services we provide meet our guests' expectations. I will definitely share your valuable feedback with the team to continuously deliver our best service from the heart.We most certainly hope to have the pleasure of welcoming you back soon for another exquisite stay with us.Sincerely,Sussy RosianiFront Office Manager

10/10 Cemerlang

wayne

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good fitness centre, good breakfast
Menginap 9 malam pada Jan 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 22 Feb 2024
Dear Mr/Mrs. Wayne,We very much appreciate your comments regarding your stay at the Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sussy RosianiFront Office Manager

10/10 Cemerlang

James

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Go to the Mercure legian each trip as I enjoy the hotel. But next time I would ask for a room 2or3rd floor,as the ground was very noisy with the people upstairs moving chairs and children running up and down
Menginap 7 malam pada Feb 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 17 Feb 2024
Dear Mr. James.We very much appreciate your comments regarding your stay at the Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sussy RosianiFront Office Manager

8/10 Baik

Thomas

Mengembara bersama pasangan
Sukakan: Kemudahan
Everything suited our needs, well situated, staff excellent, amenities more than adequate, would use this hotel again.
Menginap 3 malam pada Feb 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 17 Feb 2024
Dear Mr. Thomas.We very much appreciate your comments regarding your stay at the Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sussy RosianiFront Office Manager

2/10 Teruk

Brijesh

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I love the hotel area location and plunge pool. specially l love the morning Breakfast. Also the hotel staff is really good.
Menginap 3 malam pada Feb 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 29 Feb 2024
Dear Ms/Mrs. Brijesh,Thank you for taking the time to tell us about your experience at the Mercure Bali Legian. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure Bali Legian, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sussy RosianiFront Office Manager

10/10 Cemerlang

Nathan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Staff are just amazing, you are treated like a VIP guest, a great place to stay in a great location with great overall service
Menginap 3 malam pada Jan 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 2 Feb 2024
Dear Mr. Nathan,We appreciate the time you have spent on providing an excellent rating for us. We are glad to know that the overall of your stay was good and that the products, services and facilities provided were up to your expectations. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali.Sincerely,Sussy RosianiFront Office Manager

8/10 Baik

Satwinder

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great stay and super friendly people. Only downside is that the room had mosquitoes. The staff even tried to solve the mosquito issue which unfortunately only helped for the night. But that’s not something to blame the hotel for. The spa the pool and the tour operator within the hotel were outstanding!
Menginap 5 malam pada Jan 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 2 Feb 2024
Dear Mr. Satwinder, We very much appreciate your comments regarding your stay at the Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sussy RosianiFront Office Manager

10/10 Cemerlang

zaid

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
9yrs old - Gym was excellent.
Menginap 7 malam pada Jan 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 1 Feb 2024
Dear Mr. Zaid,Greetings from Mercure Bali Legian.We very much appreciate your comments regarding your stay at Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sussy RosianiFront Office Manager

8/10 Baik

Jareth

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 6 malam pada Jan 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 1 Feb 2024
Dear Mr/Mrs. Jareth,Greetings from Mercure Bali Legian.We very much appreciate your comments regarding your stay at Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sussy RosianiFront Office Manager

8/10 Baik

Mishelle

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 5 malam pada Jan 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 1 Feb 2024
Dear Mr/Mrs. Mishelle,Greetings from Mercure Bali Legian.We very much appreciate your comments regarding your stay at Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sussy RosianiFront Office Manager

8/10 Baik

Dawn

Menginap 9 malam pada Jan 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 22 Mac 2024
Dear Mr. Dawn, We appreciate the time you have spent on providing the rating for us. We are glad to know that the overall of your stay was good and that the products, services and facilities provided were up to your expectations. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali.

10/10 Cemerlang

THEN

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 5 malam pada Jan 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 1 Feb 2024
Dear Mr/Mrs. Then,Greetings from Mercure Bali Legian.We very much appreciate your comments regarding your stay at Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sussy RosianiFront Office Manager

10/10 Cemerlang

Julian

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Sukakan: Kemudahan, keadaan hartanah & kemudahan
Nice and central for the things I wanted to do
Menginap 8 malam pada Jan 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 1 Feb 2024
Dear Mr/Mrs. Julian,Greetings from Mercure Bali Legian.We very much appreciate your comments regarding your stay at Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sussy RosianiFront Office Manager

10/10 Cemerlang

Brittoni

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great service, close to everything and clean
Menginap 7 malam pada Jan 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 1 Feb 2024
Dear Mr. Brittoni,Greetings from Mercure Bali Legian.We very much appreciate your comments regarding your stay at Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sussy RosianiFront Office Manager

8/10 Baik

Jaime Siu Hin

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Property is located close to Jalan Legian. It is also not too far from the beach.
Menginap 9 malam pada Jan 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 1 Feb 2024
Dear Mr/Mrs. Jaime Siu Hin,Greetings from Mercure Bali Legian.We very much appreciate your comments regarding your stay at Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sussy RosianiFront Office Manager

8/10 Baik

Tolga

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 4 malam pada Jan 2024
Respons daripada Sussy Rosiani - Front Office Manager pada 1 Feb 2024
Dear Mr. Tolga,Greetings from Mercure Bali Legian.We very much appreciate your comments regarding your stay at Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sussy RosianiFront Office Manager

8/10 Baik

Caterina

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 9 malam pada Dis 2023
Respons daripada Sussy Rosiani - Front Office Manager pada 1 Feb 2024
Dear Ms/Mrs. Caterina,Greetings from Mercure Bali Legian.We very much appreciate your comments regarding your stay at Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sussy RosianiFront Office Manager