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"Very nice hotel"

"Lovely stay overall at a beautiful hotel in a great location. Our room was very clean and spacious with great amenities, and a turn-down service. The bar was a real highlight with live music, delicious cosmopolitans, great service and a lovely atmosphere. Unfortunately, roadworks outside hit a pipe during our stay, which affected the water supply. This meant we couldn’t shower on the last day, and by the following morning the water had run out completely so the toilet would not flush either. I appreciate this was outside of the hotel’s control, but it did impact what was otherwise a relaxing stay. Bottled water was available, although we had to request extra rather than it being offered proactively. We did receive 15% off the bill as a goodwill gesture, which was appreciated, though only after I raised it. Not the hotel’s fault, but it did spoil an otherwise lovely stay, hence the reduction from five stars to four."

"The room was very small for the money I paid. The breakfast was amazing The coffee delicious. Restaurant prices expensive like a steak is £42 . Enjoyed my stay still a lovely quiet hotel just beside Victoria Square."

"No parking at hotel had to walk several blocks for PAY parking. Rooms were tiny and beds were uncomfortable. Will not recommend "

"Nice bed and bedroom, very central, slightly dated bathroom and towels in our room. Amazing staff, location and enjoyed our stay, if towels and housekeeping improved, 5 star review, honestly, I'd still book again, might have been unlucky with our towels and pillows."

"Great central location. Spotless clean, polite staff. Great food"

"Fantastic place to stay, central location "

"Enjoyed our stay! The room was clean. Good brekkie"

"We had a wonderful stay at Ballygally Castle. The rooms are small but the beds were among the most comfortable we had on our vacation. I had no idea about the ghost room prior to coming but it certainly made for an interesting story!"