West Fork Oak Creek Trail Vacation Rentals

"Location was great. King suite was huge! It would have been perfect other than the shower was so cold. It was a burst of hot for maybe 2 minutes and then went cold. It pretty much ruined the experience. You had to wait for it to get warm enough, jump in, then rush out. I wasn’t able to wash myself and my face with hot water. I had to wash my hair from outside the shower. "

"Do not stay here, it's a Howard Johnston with higher end boutique prices. During our stay, the hotel hosted a large private sorority event that significantly impacted the property environment. The outdoor amenities—including the pool area, green space, and fire pits—were effectively taken over by the event with girls drinking, partying and taking selfies, making the space unusable for my family. This directly contradicts how the property is marketed- as a relaxing, upscale lodge focused on privacy and restoration. When I reached out to the management they dismissed my concerns saying I was the only one complaining and that they sorority party ended before quiet hours. Be warned, you will go expecting the relaxing vibe they market on instagram and the website and end up with a great party. So uncalssy! Key concerns: No disclosure of the event prior to or at check-in Paid amenities were not reasonably usable Multiple complaints to staff on site were not addressed Additionally, after my stay, I posted a fair and factual comment about our experience on the hotel’s social media page, which was removed. This raises further concern about how guest feedback is being handled."

"Room was clean and everything worked as expected. Kitchen had what we needed. Studio was spacious."

"The hotel is absolutely amazing! The location is so convenient and the room I was giver absolutely top! My only annoyance was the checking in! It took over 15 minutes, to be exact 17 minutes and while I was there, six other guests were registered and on their way! But once registered it was the most satisfying hotel stay in a long time!"

"Had a dog barking in a room down the hall for a while and heard a cat meowing"

"Breakfast could have more choices, more towel racks for bathroom, grab bar in tub."

"The hotel was really nice, with great views of the red rocks. The staff at the front desk was excellent and provided help when we needed it. Breakfast was good, big buffet with great array of food and beverages. The breakfast staff wasn’t the most cordial though, reprimanding people instead of explaining, especially the waffle maker seemed to be a big stressor to them. "

"The Hotel was great there was a minor problem they had us in a Handicap room because we booked through a third party. The front desk was helpful and changed us to a regular room. The only thing I didn't like was they charge you $25 a day to park in their lot."

"Great property. Clean room. Coffee in room not good, maybe go to single serve Kurig. Rooms need some updating."