Hotel Mesra Haiwan Kesayangan di Lakeway

"Lobby and rooms very clean. Staff very friendly and helpful."

"Most of the staff was great. But really depends on who is there that day. I had a couple of people being extremely helpful and nice. but one morning we didn’t have water during breakfast and the main desk attendant just said: “there is nothing we can do about it.” But other times I had people walking an extra mile to help with the laundry machine and other things. Outside needs care. But the room was clean and the mattress was new and confortable. Breakfast was good for what it is."

"On the plus side, the bed was super comfortable and the shower had great water pressure (strong enough to rinse the shampoo without standing there forever). The hotel was also very convenient to where I needed to be while in town. On the down side, I was given a handicapped-accessible room that I didn't need or want and the staff wouldn't change it, there was a cockroach in the room (mostly in the bathroom) that I couldn't get rid of, and there was a large hole in one of the bath towels that I...

"It was a nice stay"

"Outdoor pool and slide was great for our child as well as the family fun zone. Next time we’d like to book a cabana and spa, which they had great deals on, seemed to get values worth."