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Terra Mistica Ciudad Del Lago Hotel

3.5 star property
Family-friendly hotel with free breakfast and sauna

Choose dates to view prices

Photo gallery for Terra Mistica Ciudad Del Lago Hotel

Front of property
Outdoor spa tub
Property entrance
Premium bedding, minibar, in-room safe, blackout curtains
Free daily buffet breakfast
Located in a shopping district, Terra Mistica Ciudad Del Lago Hotel offers a complete escape with massages, a sauna, spa tub, and international dishes at Bar Ciudad del Lago. Enjoy free WiFi, a coffee shop/cafe, and an arcade/game room for entertainment.

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Room service
  • Breakfast included
  • Housekeeping

Room options

Check availability for these dates

Tonight

Sep 12 - Sep 13
Check availability for tonight Sep 12 - Sep 13

Tomorrow

Sep 13 - Sep 14
Check availability for tomorrow Sep 13 - Sep 14
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Triple Room

Premium bedding, minibar, in-room safe, blackout curtains

Triple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Jetted bath
Private bathroom
Shower/bath combination
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double or Twin Room

Premium bedding, minibar, in-room safe, blackout curtains

Double or Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Jetted bath
Private bathroom
Shower/bath combination
  • 25 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, blackout curtains

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Jetted bath
Private bathroom
Shower/bath combination
  • 55 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Premium bedding, minibar, in-room safe, blackout curtains

Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Rollaway/extra beds
Blackout curtains
Premium bedding
Jetted bath
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed
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About the area

Map
Jr Conde De Lemus No 120, Puno, Puno, 21001

Getting around

  • Puno Station - 9 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.) - 66 min drive

About this property

Terra Mistica Ciudad Del Lago Hotel

Family-friendly hotel near Lake Titicaca
Consider a stay at Terra Mistica Ciudad Del Lago Hotel and take advantage of a free breakfast buffet, a free daily manager's reception and a terrace. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. The on-site international cuisine restaurant, Bar Ciudad del lago, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and an arcade/games room.
You'll also enjoy perks such as:
  • Valet parking (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • A computer station, a lift and coffee/tea in reception
  • 1 meeting room, concierge services and a front desk safe
Room features
All guest rooms at Terra Mistica Ciudad Del Lago Hotel boast comforts, such as 24-hour room service and premium bedding, in addition to amenities, such as free WiFi and air conditioning.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with Jetted bath and free toiletries
  • Flat-screen TVs with cable channels and DVD players
  • Video game consoles, daily housekeeping and phones

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge) from 6:00 AM to 5:00 PM on request
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Parking on site (PEN 10 per night)
  • Valet parking on site (PEN 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bar Ciudad del lago

Things to do

  • Arcade/game room
  • Hot tub
  • Library
  • Sauna

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Cot (surcharge)
  • DVD player
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (269 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels
  • MP3 dock
  • Video game console

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for PEN 42 per night.
Cots (infant beds) are available for PEN 42 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PEN 30 per person (return)
  • Self-parking fee: PEN 10 per night
  • Valet parking fee: PEN 15 per night
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: PEN 42 per night
  • Rollaway bed fee: PEN 42 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Property Registration Number 10407365734

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Ciudad del Lago
Ciudad del Lago Puno
TERRA MISTICA CIUDAD LAGO HOTEL Puno
Hotel Ciudad del Lago Puno
TERRA MISTICA CIUDAD LAGO HOTEL
TERRA MISTICA CIUDAD LAGO Puno
TERRA MISTICA CIUDAD LAGO
Terra Mistica Ciudad Del Lago
TERRA MISTICA CIUDAD DEL LAGO HOTEL Puno
TERRA MISTICA CIUDAD DEL LAGO HOTEL Hotel
TERRA MISTICA CIUDAD DEL LAGO HOTEL Hotel Puno

Frequently asked questions

Is Terra Mistica Ciudad Del Lago Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Terra Mistica Ciudad Del Lago Hotel?

Self-parking is available for PEN 10 per night. Valet parking is available for PEN 15 per night. There is free parking nearby.

What time is check-in at Terra Mistica Ciudad Del Lago Hotel?

Check-in start time: 1:00 PM; check-in end time: 11:00 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Terra Mistica Ciudad Del Lago Hotel?

Checkout is at 11:00 AM.

Does Terra Mistica Ciudad Del Lago Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-5:00 PM on request. A fee of PEN 30 per person applies.

Where is Terra Mistica Ciudad Del Lago Hotel located?

This family-friendly Puno hotel is located in a shopping district, steps away from Carlos Dreyer Museum, Casa del Corregidor and Puno Cathedral. Lake Titicaca is 1.6 mi (2.6 km) away. Puno Station is 9 minutes by foot.

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