Hotel Mesra Haiwan Kesayangan di Lake Tahoe

"The location is perfect in Tahoe City, right across the street from The Commons. It was close to great food, drinks and bakery’s. I stayed in room 8, which was on the top floor. The room was spotless, the bedding very comfortable and of high quality. I slept really well and it was very quiet. I appreciated the shampoo, body lotion and conditioner. The thing I DIDNT LIKE was the check in process. I sent them 3 texts asking them how I check in with no response. I later found 4 emails from them...

"BEWARE! If you are booking through a third party, the fees are NOT the same as what is advertised. And management does not address any issues. Was charged the most that I’ve ever been charged for a pet cleaning fee, and the room had dog hair on the headboard when we checked in. It’s completely outdated, old TVs, no device charging setups. It looks as if the last time they put money into upgrades was over 10 years ago. It is not a good value. KEEP DRIVING!!! There are way better accommodations...

"After reading all the positive reviews I was expecting a room that was remodeled motel room. It was musty, stains on carpet, old fridge and the door needed painting. The nice thing is once it gets dark, you don't see all the scuffs. The only good thing were the beds and linens. Even the towels and wash cloths needed replacing. I don't think I will return"

"Owner was very pleasant and worked with me after an extremely long drive and allowed me to check in earlier than expected. Great stop and easy to walk to the beach. Liked the vintage feel of the property but some areas around the bed could be cleaned better"

"Yes"

"Horrible experience, booking was a package deal and it was supposed to be 6/22 check out as that is what my flight and rental car were dated, Nor Cal to So Cal for work, Anyway, on Sat 3/22 I was resting as I was super tired from a work function. 3X the housekeepers kept knocking and told them I was not checking out until sunday. Finally I called the front desk and explained that they were waking me up and his response was "You have to go" Me:????? seriuosly, what's wrong? Him: you have to...

"Pool was closed for repairs and they don’t tell you"

"The room next door had a bath tub spa which was up against my rooms bed headboard When the spa tub was turned the noise and vibration was like a jet liner sitting on top of my room. This crazy load noise and vibration went on for and hour, before the folks next door turned it off. Then I was able to get to sleep. Terrible noise problem with spa tub."