"All of the staff were amazing in all the details they each had for their jobs. Management treated us with so much respect and genuine kindness after knowing what we had just had from a previous stay at a different hotel. The room was beautiful and clean, the restaurant had wonderful food and very nice staff, the pool area was still able to be used until 11pm, as well as the jacuzzi! The layout of the indoor area was built so it made you feel you had a large welcoming area with plants and places to sit and relax. There as also a work out area which had many forms of equipment and looked clean. The free breakfast room was large, clean, and kept filled with fresh food during the hours open for breakfast. There was also a coffee area outside of that room so if you wanted one- without being in your room or breakfast area- was kept available. I would HIGHLY recommend using this Hotel if visiting or working in the Watertown S.Dakota area. The outside had large, clean area for parking and a nice area for unloading or loading when visiting or leaving to make it easier for those with families or groups for meetings. We both felt safe, comfortable and wished that all places had this standard inside and out! And the prices to me seemed about the same as some shabby places.(Been there!)We saw many gathering with lots of family members which says there’s a high level of trust. I usually use my timeshare but this was on a unscheduled road trip. Thank you all always! Your awesome!"