Cari Servis Apartment di Lake in the Hills

"Buen servicio lo recomiendo."

"The egg smelling water is terrible. But the ice machine must have had a filter because it was ok. We went to the store and bought drinking water. There is a broken hand rail on the stairs leading into the hotel which could be hazardous if you didn't notice it. Bring your own bath towels, they are thin and small. If you have a river view it is nice. Nice mini frig that was cold and a nice microwave. Decent value for what you get."

"Won’t say there again"

"Very nice and clean. Quite and relaxing 😎"

"We just needed a quick place to sleep, and this worked well. The place is a bit dated, but it was clean, felt safe, and the staff we interacted with were helpful and friendly."

"Bad service. I stay at toom 339 for 2 night. At 2nd day morning, i asking for a new towel to receiption, and she said the newtowel will be change by room service when they make up our room. When i get back there in the night, our room still mess, no one make up that room and no new towel. When im complain to receiption, instead of they deliver that towel to my room, she ask me to go to receiption room to grab it by my self. Will never back there again"

"Everything was fresh and clean. The staff was amazing, extremely attentive. The breakfast was plentiful, lots of options to select from each day. Not far from the Naval Base, Great Lakes."

"We come to town for concerts at the Arcada and always stay here. This time, we traveled with our dog, and they were very accommodating. We requested a first-floor room so we could easily go in and out with our dog and they made that happen. It's in a nice area with a variety of restaurants nearby and a quick drive or Uber ride to downtown."

"Very comfortable beds. "

"Very good"

"When I arrived at the hotel to check in l, the staff informed me I had booked for the incorrect day. While I was standing at the front desk I told the person I would cancel that reservation and immediately rebooked to stay that evening. I was told to contact Expedia regarding a refund. I did contact Expedia, who contacted the hotel and they refused to refund me for the cancellation, even though I rebooked that same night. I’m extremely disappointed in the hotel management for their decision."

"Only comment.....coffee could be stronger."