Hotel Dekat Lake Helen

"First I'll say that Pat tried her best to help and is the only reason the staff rating was as high as I gave it. I stayed for 5 nights. The 1st 3 in room 220. A burned out light, pressure in the sink was too high and splashed me. Worst was the toilet thatdidn't flush. I has to reach into the tank and flush it manually. Maintenance "fixed" it the first day by bending the flush arm instead of replacing it. It "worked for less than a day. They couldn't move me since they were full until the 3rd...

"Quite location"

"The picnic area wasn't the best cleaned up or anything cut or anything in the pool have leaves and don't floating all over them"

"We didn't even stay he said he had no rooms even though I got the room online, he still stated there was no rooms. When I could plainly see the top and bottom level in the front side was empty. They charge $50 for a deposit that you get back, if you use a card that's 5-7 business days. I will not be back at this place. Most of his rooms have something wrong with them anyway & it's an act of congress to get anything done!"

"There's no motel there it been tore down for a year. expedia., takes my money, wouldn't give that back Fought with them for3 hours on the phone even city officer tried to speak to them and they wouldn't listen, told them they couldn't talk to them.\n My mom has breathing problems. Had to have oxygen. This was in the middle of the storm hurricane. And we were still left out in the street because of what happened"

"The free breakfast was appreciated, although the variety of options was limited. At check-in, the staff seemed uncertain if our reservation was for one or two-night stay ( it was for one, I hope my bill is for one). They also shared concerns about third-party booking services, which made me feel that Expedia reservations may not receive the same level of attention. I had requested an early check-in because I was attending Military Appreciation Day at the Troy University football game. Despite...