La Joya Hotels with Swimming Pool

"NOS ROBARON UNA PLANCHA DE PELO Y UNA SECADORA DE PELO NUEVAS EN CAJA! Y no se están haciendo responsables , siempre ignore las cosas negativas en mis estancias pasadas por el “precio y comodidad de la ubicación” : Cucarachas en la regadera, en el cuarto, en el pasillo, cerraduras de las puertas en mal estado. Pero esta estancia si ya fue el colmo. Encima que nos robaron esos productos, una hora antes del check out la gente de limpieza ya estaba entrando al cuarto a “limpiar” cuando todavia estabamos nosotros dentro del cuarto. Sali en la noche 1 hora a comprar unas cosas y regrese y la puerta estaba mal cerrada, pense que yo la habia dejado mal cerrada pero ahora ato cabos de todo. NO LO RECOMIENDO Y NO VUELVO A QUEDARME AQUI!"

"We drove 6 hrs to try to make it asap to the hotel, unfortunately this hotel does not allow guest to check in early its strickly until 3pm. I had only 2 hours to get ready quick to make it to a wedding at 6pm. I reserved here specifically because the event was 15 min away. Next was the water, we had to take a cold shower the hot water was just not coming out.Then was the towels, we had only 1 towel. We asked to have at least 1 more brought to us and they told us they were in the dryers still. (I should of brought my own.) So me and hubby had to stick to 1 only for before and after wedding party and next day as well. OH and let me mention the water from the bathroom faucet omg it smellwd like sewer. YES we had to rinse with bottle waters that we had to purshase because they do not put waters free in this hotel, then why even have coffe makers in there..lol.. Sorry to be a karen but these are just the small things that would really make a huge difference if You want a good review. I stayed 1 night 5/1/26"

"All good"

"Clean room. Staffs are nice"

"Dirty room. Found a used diaper in it. Front desk refuses to assist"

"Great stay"

"It’s always a beautiful place to stay"

"There was a construction very noisy in the morning"

"We did not end up staying here. Check in was easy. When we went to our room, it was in shambles. It had not been cleaned and there was trash and bedding on the floor. When we went back to the front desk to ask for another room, we were told there weren’t any more. The parking lot was empty. We went across the street and stayed there."