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Ulasan tentang Hyatt Regency Kyoto

5 out of 5
Hyatt Regency Kyoto
644-2 Sanjusangendo-mawari, Higashiyama-ku, Kyoto, Kyoto

Ulasan

9.2

Hebat

Penilaian 10 - Cemerlang. 646 daripada 1000 ulasan" "
Penilaian 8 - Baik. 260 daripada 1000 ulasan" "
Penilaian 6 - Boleh diterima. 66 daripada 1000 ulasan" "
Penilaian 4 - Lemah. 17 daripada 1000 ulasan" "
Penilaian 2 - Teruk. 11 daripada 1000 ulasan" "

9.6/10

Kebersihan

9.4/10

Kakitangan & perkhidmatan

9.2/10

Kemudahan

9.2/10

Keadaan hartanah & kemudahan

9.0/10

Mesra alam

Ulasan

6/10 Boleh diterima

Sabina

Tidak sukakan: Keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024

10/10 Cemerlang

Phuong

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The service at this hotel was amazing! From the moment we arrived, everyone made our family feel VIP. Our room was clean and spacious and we enjoyed the room service after a full day of sightseeing. They even gave us tickets to the temple next door and that turned out to be one of the nicest places we visited this trip. Thank you for the wonderful stay. 5 stars!
Menginap 1 malam pada Apr 2024
Respons daripada Hyatt Regency Kyoto pada 15 Apr 2024
We're thrilled to know that you had an outstanding stay at our Hotel. Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit to Kyoto.

10/10 Cemerlang

Karen

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel was lovely and staff very helpful. Rooms were well appointed but the closet had bifold doors that were a little awkward to use. There was a geisha performance that was well done and complimentary.
Menginap 4 malam pada Mac 2024
Respons daripada Hyatt Regency Kyoto pada 1 Apr 2024
Thank you for your feedback! We're glad you enjoyed your stay at our hotel. Your positive feedback motivates us to continue delivering outstanding service. See you again soon!

6/10 Boleh diterima

Alexey, Nes Ziona

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Old style and hotel, TV was in Japanese, restaurants were fully booked, and we just wanted to have lunch, not sure I would stay again as other same class hotels provide better value for money
Menginap 2 malam pada Mac 2024
Respons daripada Hyatt Regency Kyoto pada 1 Apr 2024
We're sorry to hear that your experience was not as expected. Your feedback is crucial for us to improve, and we'll use it constructively to address the areas of concern.

10/10 Cemerlang

Andrew

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We had a wonderful 4-night stay at this hotel. The amenities are terrific and the location is excellent. We were able to walk to many sites from the hotel and train/bus service is very close to the hotel as well allowing for convenient access to explore all areas of the city.
Menginap 4 malam pada Mac 2024
Respons daripada Hyatt Regency Kyoto pada 25 Mac 2024
Dear Andrew, thank you for choosing to stay with us during your visit to Kyoto! We're thrilled to hear that you enjoyed our location and had a wonderful experience. We hope to welcome you back soon for another memorable stay!

10/10 Cemerlang

Kathleen, Waterford

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We weren’t sure of the property location, but it was easy to take a taxi to all our destinations. Staff was warm and welcoming and helpful. We stayed twice at this property. The first stay our room was in the main building. The second stay we were in the annex. We definitely prefer the main building.
Menginap 1 malam pada Feb 2024
Respons daripada Hyatt Regency Kyoto pada 4 Mac 2024
Thank you for your feedback! We're delighted that you had a wonderful experience at our hotel in Kyoto. Our team takes pride in creating memorable moments, and we're excited about the opportunity to host you again.

10/10 Cemerlang

Martin

Menginap 2 malam pada Feb 2024
Respons daripada Hyatt Regency Kyoto pada 25 Mac 2024
Thank you for the fantastic rating. We're thrilled that you enjoyed your time with us. If there's anything you'd like to share about your experience, we'd love to hear it.

10/10 Cemerlang

SALVADOR

Pengembara perniagaan, Mengembara bersama pasangan
Sukakan: Keadaan hartanah & kemudahan
Excellent service
Menginap 4 malam pada Feb 2024
Respons daripada Hyatt Regency Kyoto pada 4 Mac 2024
We're thrilled to know that you had a fantastic experience at our hotel! We look forward to hosting you again in the future.

10/10 Cemerlang

Jennifer

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great location and amazing staff!
Menginap 4 malam pada Feb 2024
Respons daripada Hyatt Regency Kyoto pada 23 Feb 2024
Hello Jennifer, we're glad to hear about your positive experience. It's fantastic that you enjoyed your stay in Kyoto. Our team is here to ensure every visit is special, and we hope to host you again soon!

10/10 Cemerlang

Kathleen, Waterford

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Feb 2024
Respons daripada Hyatt Regency Kyoto pada 23 Feb 2024
Thank you for the outstanding rating. We're pleased to have met or exceeded your expectations. If you have any specific feedback or requests, feel free to share. Looking forward to hosting you again.

10/10 Cemerlang

ryo

Pengembara perniagaan, Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan
Menginap 2 malam pada Jan 2024
Respons daripada Hyatt Regency Kyoto pada 7 Feb 2024
Thank you for the perfect score. We're delighted to hear that your experience was top-notch. If there's anything you'd like to mention about your stay, we'd love to hear it. See you again soon!

10/10 Cemerlang

Pamela

Menginap 6 malam pada Jan 2024
Respons daripada Hyatt Regency Kyoto pada 7 Feb 2024
Thank you for the outstanding rating. We're pleased to have met or exceeded your expectations. Looking forward to hosting you again.

10/10 Cemerlang

Fumiko, Redmond

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The hotel is great! The staff are well trained and do a great job. I guess my only lingering thought I have is with Expedia and its pricing. I felt I was given one quote online but when we checked in, they gave us a higher price.
Menginap 3 malam pada Jan 2024
Respons daripada Hyatt Regency Kyoto pada 15 Jan 2024
Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We look forward to hosting you again soon!

10/10 Cemerlang

YOSHIKAZU

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Jan 2024
Respons daripada Hyatt Regency Kyoto pada 15 Jan 2024
Thank you so much for your 5-star ratings! We will share this with the rest of the team to let them know to keep up the amazing work!

10/10 Cemerlang

Itaru

Menginap 1 malam pada Dis 2023
Respons daripada Hyatt Regency Kyoto pada 15 Jan 2024
Thank you for your rating! We are delighted to know that you enjoyed your stay with us and we hope to have you back soon.

10/10 Cemerlang

Sugihara

Mengembara bersama pasangan, Mengembara bersama kumpulan
Sukakan: Kemudahan
Great food.
Menginap 1 malam pada Dis 2023
Respons daripada Hyatt Regency Kyoto pada 8 Jan 2024
Thank you for sharing your positive experience! Kind regards, Hyatt Regency Kyoto

10/10 Cemerlang

Emily

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
We absolutely loved this hotel and would stay here again without hesitation. The staff was friendly and helpful, the breakfast was outstanding, the shower was one of the best we have experienced. We also enjoyed the Italian restaurant in the hotel. Easy bus access and a short cab ride to Kyoto station. There is a beautiful garden just on the other side of the hotel that was a hidden gem. We hope to come back some day.
Menginap 4 malam pada Dis 2023
Respons daripada Hyatt Regency Kyoto pada 8 Jan 2024
It was a pleasure reading your positive review! We're thrilled that you had a great experience at our hotel. Your feedback encourages us to maintain our high standards of hospitality. We can't wait to welcome you back for another exceptional stay!Sincerely, Hyatt Regency Kyoto.

10/10 Cemerlang

YOUNGSHIN

Menginap 1 malam pada Dis 2023
Respons daripada Hyatt Regency Kyoto pada 15 Jan 2024
Thank you so much for taking the time to rate us. We hope to have you back with us soon!

4/10 Lemah

Kwok Ho

Pengembara perniagaan
Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
a bit of 'noisy' surprise
not sure why there was hammer noise starting around 1030, and kind reminder, the curtain wouldn't provide a full 'black out service'
Menginap 2 malam pada Nov 2023

10/10 Cemerlang

HOOSIK

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Nov 2023

10/10 Cemerlang

SHIGERU, minatoku

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
三十三間堂、京都国立博物館の目の前で、観光に便利である。サービスはハイアットグループの基準で訓練されており、スムーズであり、質も高い
Menginap 1 malam pada Nov 2023

10/10 Cemerlang

Yoichi

Menginap 2 malam pada Nov 2023
Respons daripada Hyatt Regency Kyoto pada 15 Jan 2024
Thank you for choosing to stay with us and for sharing your positive experience!

10/10 Cemerlang

Karl-Martin

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Schöne, helle und große Zimmer
Menginap 6 malam pada Nov 2023

6/10 Boleh diterima

Pengembara yang disahkan

Sukakan: Kakitangan & perkhidmatan, keselesaan bilik
Attentive staff, rooms need a little updating
Hotel is located in the middle of most attractions but not next to other dining options. An amazing temple is next door. A helpful concierge was able to arrange a Michelin starred omekase on short notice (1-2weeks) which was nice. Rooms are bit tired with carpeting throughout with stains in some areas, also a bit on the smaller side but ok.
Menginap 3 malam pada Nov 2023

10/10 Cemerlang

Lucinda, Hull

Mengembara bersama pasangan, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It was a beautiful property with helpful staff. The concierge team was exceptional . They worked with me before my arrival and while I was there. A wonderful Italian restaurant and the loveliest bar. Professional people throughout.
Menginap 6 malam pada Nov 2023

10/10 Cemerlang

Dennis

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Excellent room but pricey for the overall experience. Loved the soaking tub with view. Excellent front desk, room and restaurant staff. Everyone was very friendly. The three in-house restaurants were excellent.
Menginap 3 malam pada Nov 2023

10/10 Cemerlang

Koichi

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
チェックインから滞在中、レストランディナーから朝食、チェックアウトまで全て快適かつ完璧。 強いて言うならエレベーターが狭いのと、部屋にUSBポートがないことが気になった。 しかしながら素晴らしいホテル。
Menginap 1 malam pada Nov 2023

10/10 Cemerlang

Bryan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 7 malam pada Okt 2023

8/10 Baik

KARANJIT

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Ok. Location average
Menginap 4 malam pada Okt 2023

6/10 Boleh diterima

Rosemary

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Beautiful hotel. Out of the noisy area around the Kyoto station. Good transportation options and options for food outside the hotel. My only concern was that realized I left some items in my room after checking out. When I arrived at my next location, I contacted the hotel and they could not locate them.
Menginap 3 malam pada Sep 2023

10/10 Cemerlang

William

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 4 malam pada Sep 2023

8/10 Baik

Michael, Mission Viejo

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The room was very nice but the bathroom was weird. The step up area created an odd super low sinks, could easily touch the ceiling. Also the slight floor difference between the shower area and the sink area you could easily roll an ankle. Also, there were many spiders on the ceiling of the balcony, which also has a low ceiling which makes it easy for an average height person (I'm 5'10") to get spiders in their hair.
Menginap 2 malam pada Sep 2023

10/10 Cemerlang

LAM

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 4 malam pada Sep 2023

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 4 malam pada Sep 2023

10/10 Cemerlang

mariacristina

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Tutto perfetto!
Menginap 1 malam pada Ogo 2023

10/10 Cemerlang

iqbal

Good hotel
Menginap 1 malam pada Sep 2023

10/10 Cemerlang

Youngjoon

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Ogo 2023

8/10 Baik

Bowen

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Really good
Menginap 1 malam pada Ogo 2023

8/10 Baik

Simon

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Ogo 2023

10/10 Cemerlang

Lisa

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Ogo 2023

10/10 Cemerlang

Kanwarnavdeep

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Best and really helpful staff. Especially front desk and door guy.
Menginap 2 malam pada Jul 2023

8/10 Baik

yasuhiko

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Jul 2023

8/10 Baik

Harald, Mill Valley

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 4 malam pada Jun 2023

10/10 Cemerlang

CHENG-CHU

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Jun 2023

10/10 Cemerlang

Linlin

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Overall a very nice hotel.
Menginap 3 malam pada Mei 2023

10/10 Cemerlang

Elizabeth

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The staff was so nice and helpful. The rooms were comfortable and interesting.
Menginap 2 malam pada Mei 2023

8/10 Baik

Bobby

Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 3 malam pada Mei 2023

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Mei 2023

6/10 Boleh diterima

SIU FUNG

Mengembara bersama keluarga
Menginap 2 malam pada Mei 2023

10/10 Cemerlang

Kathryn

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Perfect stay
Gorgeous hotel, helpful and friendly staff, amazing food, honestly some of the best food I’ve ever eaten in my life, the Italian restaurant was unbelievable and the breakfast buffet was perfect. I can’t wait to come back again!
Menginap 2 malam pada Mei 2023