Traditional Room (Japanese Style Room with Small Garden) | Pemandangan taman
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Ulasan tentang Hotel Gran Ms Kyoto

3.5 out of 5
Hotel Gran Ms Kyoto
410-3 Shimomaruya-cho, Nakagyo-ku, Kyoto, Kyoto

Ulasan

8.8

Cemerlang

Penilaian 10 - Cemerlang. 539 daripada 1000 ulasan" "
Penilaian 8 - Baik. 346 daripada 1000 ulasan" "
Penilaian 6 - Boleh diterima. 84 daripada 1000 ulasan" "
Penilaian 4 - Lemah. 22 daripada 1000 ulasan" "
Penilaian 2 - Teruk. 9 daripada 1000 ulasan" "

9.0/10

Kebersihan

9.0/10

Kakitangan & perkhidmatan

8.6/10

Kemudahan

8.6/10

Keadaan hartanah & kemudahan

8.8/10

Mesra alam

Ulasan

10/10 Cemerlang

Gaven

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great Stay!
Menginap 3 malam pada Apr 2024
Respons daripada Hotel Gran Ms Kyoto　Frontdesk pada 25 Apr 2024
Thank you very much for staying in our hotel. We greatly appreciate that you posted a review.

8/10 Baik

TOMOYASU, TAKASAKI

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
コンビニや食べるところ、地下鉄が近くにありとても便利なリッチなわりにリーズナブル
Menginap 4 malam pada Apr 2024
Respons daripada ホテル グラン・エムズ京都　フロントデスク pada 25 Apr 2024
この度は、ホテル グラン・エムズ京都にご宿泊頂きまして、誠に有難うございます。またご感想も賜り重ねてお礼申し上げます。当ホテルではおすすめ飲食店の情報をご用意しておりますのでお気軽にお声がけくださいませ。次回京都にお越しの際にもぜひご利用下さい。またのご利用を心よりお待ち申し上げます。

10/10 Cemerlang

Braylon

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Room great, staff amazing. Location unbeatable. Make sure dryer is 1/3 full, no more, it will not dry. The adjacent cemetery is beautiful, and there's privacy screens on the window if you're uncomfortable with cemeteries. Night clubs closish, but we slept fine with our window open. Will return if in the area again.
Menginap 2 malam pada Apr 2024
Respons daripada Hotel Gran Ms Kyoto　Frontdesk pada 16 Apr 2024
Thank you very much for staying in our hotel. We greatly appreciate that you posted a review. We will help our guests to spend your time more comfortably and happily, and try to improve our skills and hospitality with best effort. We look forward to seeing you again in the near future.

6/10 Boleh diterima

James

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Staff were excellent but the walls were very thin. Bring ear plugs in case you have noisy neighbours like I did
Menginap 2 malam pada Apr 2024
Respons daripada Frontdesk pada 11 Apr 2024
Thank you for taking the time to share your feedback with us! We are delighted to hear that you had a comfortable stay here. Your satisfaction is our first priority, and we are committed to continually improving our hospitality based on your valuable input. Thank you for choosing to stay with us once again!

8/10 Baik

Richard

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
excellent location very near the Teramachi and main shopping area in Kyoto. Do note that the room I had was installed with a Unit bath that is an integrated toilet and bath/shower. The issue is that the entire bathroom is literally a step up into in so one needs to be careful
Menginap 5 malam pada Mac 2024
Respons daripada FRONTDESK pada 11 Apr 2024
Thank you for taking the time to share your feedback with us! We are delighted to hear that you had a comfortable stay here. Your satisfaction is our first priority, and we are committed to continually improving our hospitality based on your valuable input. Thank you for choosing to stay with us once again!

8/10 Baik

Shayla

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
My only comment would be to seal around the bath tub so that mold doesn’t grow
Menginap 6 malam pada Mac 2024
Respons daripada FRONT DESK pada 7 Apr 2024
Thank you very much for staying in our hotel. We greatly appreciate that you posted a review. We will help our guests to spend your time more comfortably and happily, and try to improve our skills and hospitality with best effort. We look forward to seeing you again in the near future. Hotel Gran Ms Kyoto

8/10 Baik

Kayoko

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mac 2024
Respons daripada ホテル グラン・エムズ京都　フロントデスク pada 1 Apr 2024
この度は、ホテル グラン・エムズ京都にご宿泊頂きまして、誠に有難うございます。またご感想も賜り重ねてお礼申し上げます。

6/10 Boleh diterima

michael

Sukakan: Kebersihan, kakitangan & perkhidmatan
Good location, friendly staff room very small
Menginap 2 malam pada Mac 2024
Respons daripada FRONTDESK pada 1 Apr 2024
Thank you very much for staying in our hotel. We greatly appreciate that you posted a review.

8/10 Baik

Tatsunori, bingohigasi,kasukabe-city

Menginap 1 malam pada Mac 2024
Respons daripada FRONTDESK pada 16 Apr 2024
Thank you very much for staying in our hotel.

8/10 Baik

MICHIKO

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
スタッフの方の雰囲気が良かったです。
Menginap 1 malam pada Mac 2024
Respons daripada ホテルグランエムズ　フロント一同 pada 27 Mac 2024
この度は多くのホテルの中から、ホテルグランエムズ京都にご宿泊いただきまして、誠にありがとうございます。ご滞在中はお寛ぎいただけたご様子で、私共も大変嬉しく存じます。これからもお客様のお褒めの言葉に甘えることなく、より一層サービスの向上に努めて参ります。今後ともホテルグランエムズ京都をご愛顧賜りますよう、お願い申し上げます。またのご宿泊をスタッフ一同、心よりお待ち申しております。

10/10 Cemerlang

LI

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
下次會再來
Menginap 4 malam pada Mac 2024
Respons daripada Hotel Gran Ms Kyoto　Frontdesk pada 16 Mac 2024
Thank you very much for staying in our hotel. We greatly appreciate that you posted a review. We will help our guests to spend your time more comfortably and happily, and try to improve our skills and hospitality with best effort. We look forward to seeing you again in the near future.

10/10 Cemerlang

Nwe

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice and clean hotel with convenient distance to shopping, dining and transportation. Room are relatively large. I just wish the default temperature was set to a bit warmer number.
Menginap 2 malam pada Mac 2024
Respons daripada Front pada 24 Mac 2024
Thank you for your feedback.We are very happy that you liked our facilities and services.However, we apologize for the inconvenience caused by the air conditioning settings, and we will be careful in the future.Also, thank you for choosing our hotel.We look forward to seeing you again.

10/10 Cemerlang

Isabella

Mengembara bersama kumpulan
Sukakan: Kakitangan & perkhidmatan, kemudahan
Clean and spacious! the ac being on heat was kind of a bummer
Menginap 1 malam pada Mac 2024
Respons daripada Hotel Gran Ms Kyoto　Frontdesk pada 16 Mac 2024
Thank you very much for staying in our hotel. We greatly appreciate that you posted a review.

10/10 Cemerlang

Pilar

Menginap 4 malam pada Feb 2024
Respons daripada Front pada 24 Mac 2024
Thank you for your feedback. It is great to hear that you enjoyed our facility and service. Also thank you for choosing to stay with us. Look forward to serving you again.

10/10 Cemerlang

MICHINARI

Menginap 1 malam pada Feb 2024
Respons daripada Front pada 24 Mac 2024
Thank you for your feedback. It is great to hear that you enjoyed our facility and service. Also thank you for choosing to stay with us. Look forward to serving you again.

10/10 Cemerlang

Benedict

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clean with good sized rooms
Menginap 2 malam pada Jan 2024
Respons daripada Hotel Gran M's Kyoto, Front Desk Team pada 6 Feb 2024
Thank you for taking the time to share your feedback with us! We are delighted to hear that you had a comfortable stay here. Your satisfaction is our first priority, and we are committed to continually improving our hospitality based on your valuable input. Thank you for choosing to stay with us once again!

10/10 Cemerlang

KIMBERLY

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clean and very convenient.
Menginap 11 malam pada Jan 2024
Respons daripada Hotel Gran M'S Kyoto, Front Desk Team pada 1 Feb 2024
Thank you for taking the time to share your feedback with us! We are delighted to hear that you had a comfortable stay here. Your satisfaction is our priority, and we are committed to continually improving our hospitality based on your valuable input. Thank you for choosing to stay with us once again.Best regards,Front Desk Team, Togashi

10/10 Cemerlang

Ewa

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Väldigt bekväma sängar.
Menginap 3 malam pada Jan 2024
Respons daripada Front Desk Team pada 6 Feb 2024
Thank you for taking the time to share your feedback with us! We are happy to hear that you had a comfortable stay here. Your satisfaction is our first priority, and we are committed to continually improving our hospitality based on your valuable input. Thank you for choosing to stay with us once again!

10/10 Cemerlang

SUKBYUNG

Menginap 5 malam pada Jan 2024

10/10 Cemerlang

Mariely, Long Island City

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We loved our stay in Hotel Gran Ms Kyoto. The room was bigger than I expected and the beds were really comfortable. It's close to public transportation and only a few minutes walk from Nishiki market and lots of shopping area. The staff was also great and they helped us set up the luggage service to our hotel in Tokyo. I'd definitely stay with them when i come back to Kyoto
Respons daripada Hotel Gran M's Kyoto, Front Desk Team pada 1 Feb 2024
Thank you for taking the time to share your feedback with us! We are very happy to hear that you had a comfortable stay here. Your satisfaction is our first priority, and we are committed to continually improving our hospitality based on your valuable input. Thank you for choosing to stay with us once again!Best regards,Front Desk Team, Togashi

10/10 Cemerlang

babak

Mengembara bersama kumpulan
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Big rooms
Menginap 1 malam pada Jan 2024
Respons daripada Hotel Gran Ms Kyoto　Frontdesk pada 16 Mac 2024
Thank you very much for staying in our hotel. We greatly appreciate that you posted a review.

10/10 Cemerlang

Wing Hong

Menginap 1 malam pada Jan 2024

10/10 Cemerlang

Kevin

Sukakan: Kebersihan, kemudahan
Menginap 3 malam pada Dis 2023

10/10 Cemerlang

Ramu

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
スタッフのサービスが行き届いていた
Menginap 1 malam pada Jan 2024
Respons daripada ホテルグランエムズ京都　フロントデスク pada 1 Feb 2024
この度は、ホテルグランエムズ京都にご宿泊いただき、誠にありがとうございます。また、スタッフに対するお褒めの言葉、大変嬉しい限りでございます。今後とも、スタッフ一同、よりお客様満足度の向上に努めてまいりますので、また機会がございましたらいつでも気軽にお立ちより下さい。

2/10 Teruk

Naidet

Mengembara bersama pasangan
Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The room was too hot, we couldn’t change the temperature. They told us to open the window and use a fan they would give to us. It was freezing cold outside! The manager told us it was an old building and there was nothing they could do. We canceled our reservation and went somewhere else.
Menginap 4 malam pada Dis 2023
Respons daripada Hotel Gran M's Kyoto, Front Desk Team pada 1 Feb 2024
Thank you for your feedback.We fully understand how you felt about our air conditioning system. Our air conditioning system is centrally controlled, allowing adjustments to temperature and direction, but unfortunately, it does not permit changes between cooling and heating. Additionally, our current solution for this issue is providing an electric fan and allowing the window to be unlocked, as we acknowledge the limitation.While we regret that we couldn't meet your expectations and couldn't welcome you, we hope the rest of your Kyoto trip after your leave and your stay at another hotel were fantastic.Thank you for your feedback.

10/10 Cemerlang

Isuri

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Tucked away from the hustle, it was a nice location and close to transport and tourist locations/ dinning options. Staff was very helpful and polite.
Respons daripada Hotel Gran M's Kyoto, Front Desk Team pada 1 Feb 2024
Thank you for taking the time to share your feedback with us! We are very happy to hear that you had a comfortable stay here, and enjoyed your Kyoto trip. Your satisfaction is our very first priority, and we are committed to continually improving our hospitality based on your valuable input. Thank you for choosing to stay with us once again.Best regards,Front Desk Team, Togashi

10/10 Cemerlang

Kevin

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Dis 2023

10/10 Cemerlang

OLIVIA

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Respons daripada Thank you very much for staying in our hotel. We g pada 16 Mac 2024
Thank you very much for staying in our hotel. We greatly appreciate that you posted a review.

4/10 Lemah

HIROKO

Pengembara perniagaan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Dis 2023

10/10 Cemerlang

Jae

Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 3 malam pada Dis 2023

10/10 Cemerlang

sechang

Tidak sukakan: Kebersihan
Menginap 3 malam pada Dis 2023

10/10 Cemerlang

Matsumoto

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 5 malam pada Dis 2023

6/10 Boleh diterima

YOSHIAKI

Pengembara perniagaan
ありがとうございました
Menginap 10 malam pada Dis 2023
Respons daripada フロントデスク pada 6 Feb 2024
ご感想をお寄せいただきありがとうございます！快適なご滞在をお過ごしいただけたようで、大変嬉しく思います。お客様のご満足を第一に考え、お客様の貴重なご意見をもとにホスピタリティの向上に努めてまいります。この度は当ホテルをご利用いただき、誠にありがとうございました！

10/10 Cemerlang

soojung

Pengembara perniagaan
Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Tidak sukakan: Kebersihan
쿨러 청소상태가좀 아니였네요 흴타에 먼지가 장난이 이니더라구요 청소좀 하였의면 하네요
Menginap 2 malam pada Dis 2023
Respons daripada Hotel Gran M's Kyoto, Front Desk Team pada 6 Feb 2024
Thank you for taking the time to share your feedback with us! We apologize for any incovenience you've experienced during your stay. Your satisfaction is our first priority, and our housekeeping team are committed to continually improving our hospitality based on your valuable input. Thank you for choosing to stay with us once again.

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Very happy with this hotel
Excellent room. Clean. Very comfortable bed.
Menginap 6 malam pada Dis 2023
Respons daripada Hotel Gran M's Kyoto, Front Desk Team pada 1 Feb 2024
Thank you for taking the time to share your feedback with us! We are delighted to hear that you had a comfortable stay here. Your satisfaction is our priority, and we are committed to continually improving our hospitality based on your valuable input. Thank you for choosing to stay with us once again.Best regards,Front Desk Team, Togashi

8/10 Baik

John

Menginap 4 malam pada Dis 2023

8/10 Baik

John

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Close to subway, and with good dining options and konbini nearby. Standard business hotel with room on the small side and very small bathroom.
Menginap 2 malam pada Dis 2023
Respons daripada Hotel Gran M's Kyoto, Front Desk Team pada 1 Feb 2024
Thank you for taking the time to share your feedback with us. We are committed to continually improving our hospitality based on your valuable input. Thank you for choosing to stay with us once again.Best regards,Front Desk Team, Togashi

10/10 Cemerlang

Ryan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel overall was all that we needed but the wifi is probably the only thing I could complain about. Too slow and spotty most times. Room was clean and staff was helpful and friendly. They helped me to fill in the paper work for our luggage to be sent to our next destination.
Respons daripada Hotel Gran Ms Kyoto　Frontdesk pada 16 Mac 2024
Thank you very much for staying in our hotel. We greatly appreciate that you posted a review. We will help our guests to spend your time more comfortably and happily, and try to improve our skills and hospitality with best effort. We look forward to seeing you again in the near future.

8/10 Baik

Piotr

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice hotel in the city
Menginap 2 malam pada Dis 2023
Respons daripada Front Desk Team pada 6 Feb 2024
Thank you for taking the time to share your feedback with us! We are delighted to hear that you had a comfortable stay here. Your satisfaction is our first priority, and we are committed to continually improving our hospitality based on your valuable input. Thank you for choosing to stay with us once again!

10/10 Cemerlang

keita

Menginap 2 malam pada Dis 2023

6/10 Boleh diterima

Jannine M

Mengembara bersama pasangan, Mengembara bersama keluarga
Sukakan: Kebersihan
The location is convenient, pretty close to a lot of bus stops as well as the subway. There's is a 7-eleven right around the corner (and a FamilyMart nearby as well). The room is much more spacious than expected. They provide the typical amenities such as water, shampoo, conditioner, body wash, etc. The beds were comfortable. I wish the hotel had advertised earlier that the temperature of the rooms are centralized so you can't make it colder or hotter. The signs noted to ask for a fan to help cool the room down, which we did, as well as open the window. My biggest issue was the service here. I have never been to a 3 or 4 star hotel that refused to assist with organizing a taxi from the hotel to the train station. I asked twice on two different days and both staff members told me getting a taxi would be as simple as walking down the street to the taxi stand (however I knew it would be difficult because there would be 4 of us, with large luggages, and in the early morning (6am) AND IT WAS. We managed to catch a van taxi but it cut it close, literally 5 minutes before the train left.
Menginap 3 malam pada Nov 2023
Respons daripada Hotel Gran M's Kyoto, Front Desk Team pada 22 Dis 2023
Thank you for sharing your feedback with us; it's incredibly valuable as we strive to improve our services continuously.We sincerely apologize for any inconvenience you may have experienced during your stay. Enhancing our hospitality service for our guests is always a priority for us.We hope that, despite any issues, you were able to enjoy your stay and your trip to Kyoto to the fullest.Once more, we appreciate your choice to stay with us. Thank you very much.

6/10 Boleh diterima

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
隔音真的太糟，必須帶耳塞才能睡
Menginap 4 malam pada Nov 2023
Respons daripada Hotel Gran Ms Kyoto　Frontdesk pada 20 Nov 2023
Thank you very much for staying in our hotel. We greatly appreciate that you posted a review. We will help our guests to spend your time more comfortably and happily, and try to improve our skills and hospitality with best effort. We look forward to seeing you again in the near future.

10/10 Cemerlang

John

Mengembara bersama kumpulan
Great location and friendly service.
Menginap 3 malam pada Nov 2023
Respons daripada Hotel Gran Ms Kyoto　Frontdesk pada 20 Nov 2023
Thank you very much for staying in our hotel. We greatly appreciate that you posted a review. We will help our guests to spend your time more comfortably and happily, and try to improve our skills and hospitality with best effort. We look forward to seeing you again in the near future.

10/10 Cemerlang

OLIVIA

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We traveled with friends and really loved the conference table in the lobby. We were able to gather and have a snack or breakfast and just hang out because there were 9 of us traveling together. The location was great and close to everything we needed.
Menginap 3 malam pada Nov 2023
Respons daripada Hotel Gran Ms Kyoto　Frontdesk pada 20 Nov 2023
Thank you very much for staying in our hotel. We greatly appreciate that you posted a review. We will help our guests to spend your time more comfortably and happily, and try to improve our skills and hospitality with best effort. We look forward to seeing you again in the near future.

10/10 Cemerlang

Shomit

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Ms Togashi (Clair) at the front desk has been a super star. She was patient with us in helping with local tour when our planned tour operator backed off last minute, places to eat and visit and things to do around the place. She speaks fluent english and that too was a big plus. Thank you Clair for making our visit memorable.
Menginap 3 malam pada Nov 2023
Respons daripada Hotel Gran M's Kyoto, Front Desk Team pada 18 Nov 2023
Thank you so much for taking your time to share your feedback with us. We're absolutely delighted that our team could contribute to making your Kyoto trip a memorable experience! Your gracious words mean the world to us, and serve as a wonderful source of encouragement for us.We genuinely value your invaluable feedback, as it helps us continually improve our services. We eagerly anticipate the opportunity to welcome you back in the future!Front Desk Team, Togashi (Clair)

10/10 Cemerlang

??

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
駅からのアクセスが良かったです。
Menginap 1 malam pada Nov 2023
Respons daripada ホテル グラン・エムズ京都　フロントデスク pada 20 Nov 2023
この度は、ホテル グラン・エムズ京都にご宿泊頂きまして、誠に有難うございます。またご感想も賜り重ねてお礼申し上げます。次回京都にお越しの際にもぜひご利用下さい。またのご利用を心よりお待ち申し上げます。

8/10 Baik

Pengembara yang disahkan

Pengembara perniagaan
Sukakan: Keselesaan bilik
Menginap 3 malam pada Nov 2023
Respons daripada Hotel Gran Ms Kyoto　Frontdesk pada 20 Nov 2023
Thank you very much for staying in our hotel.

6/10 Boleh diterima

David

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 5 malam pada Okt 2023
Respons daripada Hotel Gran Ms Kyoto　Frontdesk pada 20 Nov 2023
Thank you very much for staying in our hotel.

8/10 Baik

takayuki

Menginap 1 malam pada Nov 2023
Respons daripada ホテル グラン・エムズ京都　フロントデスク pada 20 Nov 2023
この度は、ホテル グラン・エムズ京都にご宿泊頂きまして、誠に有難うございます。またご感想も賜り重ねてお礼申し上げます。

10/10 Cemerlang

Hanan

Menginap 4 malam pada Okt 2023
Respons daripada Hotel Gran Ms Kyoto　Frontdesk pada 20 Nov 2023
Thank you very much for staying in our hotel.