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Ulasan tentang Hilton Kuching

5 out of 5
Hilton Kuching
1 Jln Tunku Abdul Rahman, Kuching, Sarawak

Ulasan

8.4

Sangat Baik

Penilaian 10 - Cemerlang. 247 daripada 627 ulasan" "
Penilaian 8 - Baik. 266 daripada 627 ulasan" "
Penilaian 6 - Boleh diterima. 65 daripada 627 ulasan" "
Penilaian 4 - Lemah. 34 daripada 627 ulasan" "
Penilaian 2 - Teruk. 15 daripada 627 ulasan" "

8.4/10

Kebersihan

8.4/10

Kakitangan & perkhidmatan

7.6/10

Kemudahan

7.8/10

Keadaan hartanah & kemudahan

7.0/10

Mesra alam

Ulasan

10/10 Cemerlang

Richard

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Christmas weekend family holiday
Was expecting busy and crowd bcos of Christmas weekend. Pleasantly surprised it was not so. Had good personalised services by concierge
Menginap 4 malam pada Dis 2023

4/10 Lemah

Aaron

Menginap 1 malam pada Dis 2022
Respons daripada Hilton Kuching pada 11 Jan 2023
Thank you for making Hilton Kuching your hotel of choice during your most recent trip. We sincerely appreciate your feedback and we're very sorry you were unhappy. We are looking forward to welcoming you again soon for an improved experience.

10/10 Cemerlang

A RAHMAN

Menginap 3 malam pada Dis 2022
Respons daripada Hamish Watts General Manager pada 20 Dis 2022
Dear A Rahman, Thank you for making us your hotel of choice during your recent trip to Kuching. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon.

8/10 Baik

Chuan Hooi

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 5 malam pada Nov 2022
Respons daripada Hamish Watts General Manager pada 6 Dis 2022
Dear Chuan,Thank you for making us your hotel of choice during your recent trip to Kuching. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon.

10/10 Cemerlang

Mohammad

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Ok
Menginap 5 malam pada Nov 2021

4/10 Lemah

Roslan

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Tidak selesa
Masa lama diambil untuk check in, walaupun seorang. Bau yang hapak dan meloyakan di luar dan dalam bilik
Menginap 1 malam pada Apr 2019
Respons daripada Hamish Watts pada 21 Mei 2019
Dear Roslan, Thank you for leaving us with a review of your recent stay with us. I am disappointed to hear that we have fallen short of your expectations. Kindly be assured that your remarks have been noted for improvements. I look forward to welcoming you back to Hilton Kuching again soon. At your service, Hamish Watts General Manager

8/10 Baik

Haslina

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
It was a pleasant stay with a friendly staff.
Menginap 2 malam pada Dis 2018
Respons daripada Hamish Watts pada 7 Jan 2019
Dear Haslina, Thank you for leaving us with a great review. I am pleased to hear that you have enjoyed your stay with us and that our team members have left a positive impact on your stay. I look forward to welcoming you back to Hilton Kuching again soon. At your service, Hamish Watts General Manager

8/10 Baik

Chong, Sabah

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Selesa.
Bagus. Dekat dengan pusat membeli Belah.
Respons daripada Hilton Kuching pada 20 Mei 2016
Warm greetings from Hilton Kuching. Thank you for taking a moment to share your experience. We are glad to hear you find the location of the hotel central and our facilities and services to your satisfaction. It was a great pleasure to have you as our guest and we look forward to have the opportunity to welcome you back next time you visit Hilton Kuching. At your service, Hamish Watts General Manager Hilton Kuching

8/10 Baik

Kathleen

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The river view. The excellent breakfast buffet. The friendly, helpful staff. Convenient for sampan trips across the river to catch up on Sarawak’s history dating from the White Rajahs’ era.
Menginap 3 malam pada Apr 2024
Respons daripada Hilton Kuching Team pada 2 Mei 2024
Dear Kathleen,Thank you for taking a moment to share your experience staying with Hilton Kuching. We are pleased to hear that you enjoyed our breakfast buffet and appreciate our team member's friendly and helpful gestures. We are glad that you found it convenient to cross the river and discover the unique of Sarawak's history. We appreciate your overall feedback and hope to have the opportunity to welcome you back to our hotel in the not too distant future. Sincerely, Hilton Kuching Team.

8/10 Baik

Kathleen

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great breakfast buffet. The airconditioning in my room needs servicing - I turned it to 18 and it was still warm. I therefore did not sleep well. Shame the Riverview café had tinted windows, which prevented one from looking out onto the lovely river view outside. Overall, the hotel was dark and it did not give one a welcoming feeling.
Menginap 4 malam pada Feb 2024
Respons daripada HIlton Kuching Team pada 11 Mac 2024
Dear Kathleen,Thank you for taking a moment to share your experience staying with Hilton Kuching.We are pleased to hear that you enjoyed our breakfast buffet. We apologize for the inconvenience caused by the air conditioning in your room, and we have shared your feedback with our team.We appreciate your overall feedback and hope to have the opportunity to welcome you back to our hotel in the not too distant future.Sincerely, Hilton Kuching Team.

2/10 Teruk

Yooshik

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 4 malam pada Jan 2024
Respons daripada HIlton Kuching Team pada 11 Mac 2024
Dear Yooshik,Thank you for taking a moment to share your experience and rating of your stay with Hilton Kuching. We regret to have found that you rated us 2 out of 10. Please accept our sincere apologies for any inconveniences caused.Thank you again for your feedback. We hope you will consider staying with us again in the future.Sincerely, Hilton Kuching Team.

8/10 Baik

Dennis

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
quite nicely renovated, but the toilet was WAY too small for 2 persons, unlike the previous toilets. so narrow it was impossible for 2 persons to stand inside.
Menginap 2 malam pada Jan 2024
Respons daripada Hilton Kuching Team pada 11 Mac 2024
Dear Dennis,Thank you for taking a moment to share your experience staying with Hilton Kuching. We are pleased to hear you found the overall experience to your liking. We apologize for any inconvenience caused during your stay, we'll take into consideration on improving this aspect to ensure a more comfortable stay for our guests in the future. Thank you again for sharing your feedback, we look forward to welcoming you again soon. Sincerely, Hilton Kuching Team

10/10 Cemerlang

Kah Hoe

Menginap 2 malam pada Dis 2023
Respons daripada HIlton Kuching Team pada 11 Mac 2024
Dear Kah Hoe,Thank you for taking a moment to share your rating and feedback. We are pleased to hear that you found the overall experience to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future.Sincerely, Hilton Kuching Team

10/10 Cemerlang

LEE WEI

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
great room, very comfortable. good customer service and the breakfast is awesome.
Menginap 2 malam pada Dis 2023

10/10 Cemerlang

Rhona

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Nov 2023

10/10 Cemerlang

JONG MIN

Menginap 1 malam pada Nov 2023

8/10 Baik

Song Kheun

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Hotel with river view.
Hotel comfortable but a bit dated. Good location.
Menginap 2 malam pada Sep 2023
Respons daripada Hilton Kuching Team pada 18 Sep 2023
Dear Song Kheun, Thank you for making us your hotel of choice and letting us know your invaluable thoughts. We are delighted to learn that you have found our location to be quite convenient. We sincerely apologize for the inconvenience that occurred during your stay. Kindly be assured that we are currently going under renovation process and that we are looking forward to welcoming you again soon for an improved experience.

10/10 Cemerlang

KAZUO

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
フレンドリーなスタッフ対応。部屋も清潔、静かで、部屋のソファーチェアがとても心地よい座り心地です。カフェ、飲食店も徒歩圏内に沢山有って、便利な立地です。
Menginap 1 malam pada Ogo 2023
Respons daripada Hilton Kuching Team pada 22 Ogo 2023
Dear Kazuo, We are elated to receive your kind words and learn that you enjoyed your most recent stay and found our proximity to nearby attractions to your kind preference. We look forward to welcoming you again soon.

4/10 Lemah

Rebecca

Mengembara bersama pasangan
Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan
Started off lovely. Room nice and freshly renovated. A little noisy as work was still being completed. Breakfast was ok. Went down hill the night we had dinner at the hotel. It was a wagyu night. I have never in my life seen anything so bad. Unsure how they even managed to make the meat so wrong. Topped off by the staff bringing the wrong bottle of wine three times. And once looking it up the wine was $9.00 online and the Hilton charged us $150 AUD The dinner was beyond the worst food I have ever eaten. Beyond disappointed.
Menginap 2 malam pada Jul 2023
Respons daripada Hilton Kuching pada 27 Jul 2023
Dear Rebecca,Thank you for taking your time to share your invaluable review. As a brand that constantly focuses on delivering heartfelt experiences to our guests, we regret that you have experienced such inconveniences. We have noted your disappointment and we will be taking steps to welcome you again soon for an improved stay.

8/10 Baik

Sachin

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great view of Sarawak river from the room
Menginap 2 malam pada Jul 2023
Respons daripada Hilton Kuching pada 27 Jul 2023
Dear Sachin,We are pleased to receive your kind 8/10 rating and that you found our view to your liking. We hope that you enjoyed your stay, and we look forward to welcoming you again soon!

10/10 Cemerlang

Celine

Menginap 3 malam pada Feb 2023
Respons daripada Hilton Kuching pada 27 Jul 2023
Dear Celine,Thank you for the wonderful full rating. We are glad to learn that you enjoyed your most recent stay. We look forward to welcoming you again soon!

10/10 Cemerlang

Alven

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Good
Menginap 2 malam pada Jun 2023
Respons daripada Hilton Kuching pada 27 Jul 2023
Dear Alven,Thank you for making Hilton Kuching your hotel of choice during your most recent trip. We are glad to learn that you enjoyed your stay. We look forward to welcoming you again soon!

10/10 Cemerlang

Ser Cheng

Menginap 1 malam pada Jun 2023
Respons daripada Hilton Kuching pada 27 Jul 2023
Dear Ser Cheng,Thank you for making Hilton Kuching your hotel of choice during your most recent trip. We are glad to learn that you enjoyed your stay. We look forward to welcoming you again soon!

10/10 Cemerlang

Pengembara yang disahkan

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Jun 2023
Respons daripada Hilton Kuching pada 27 Jul 2023
Dear guest,Thank you for making Hilton Kuching your hotel of choice during your most recent trip. We are glad to learn that you enjoyed your stay. We look forward to welcoming you again soon!

10/10 Cemerlang

Robin, Albion

Menginap 1 malam pada Jun 2023
Respons daripada Hilton Kuching pada 27 Jul 2023
Dear Robin,Thank you for making Hilton Kuching your hotel of choice during your most recent trip. We are glad to learn that you enjoyed your stay. We look forward to welcoming you again soon!

10/10 Cemerlang

Mohammed Aiman Rashad

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Complete with great facilities. Just need to do some renovations on some of them e.g.swimming pool etc.
Menginap 1 malam pada Jun 2023
Respons daripada Hilton Kuching pada 27 Jul 2023
Dear Mohammed Aiman,Thank you for making Hilton Kuching your hotel of choice during your most recent trip. We sincerely admire your understanding on the currently undergoing renovation work. Kindly be assured that we will be showcasing a brand-new experience in the near future. We look forward to welcoming you again soon.

10/10 Cemerlang

Robin, Albion

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Chambre spacieux avec une belle vue sur la rivière
Menginap 4 malam pada Mei 2023
Respons daripada Hilton Kuching pada 25 Jul 2023
Dear Robin,Thank you for making Hilton Kuching your hotel of choice during your most recent trip. We are glad that you enjoyed your stay, and we look forward to welcoming you again soon!

10/10 Cemerlang

Prasad

Menginap 2 malam pada Feb 2023
Respons daripada Hilton Kuching pada 25 Jul 2023
Dear Prasad,Thank you for the full rating and making Hilton Kuching your hotel of choice during your most recent trip. We are glad that you enjoyed your stay, and we look forward to welcoming you again soon!

2/10 Teruk

Hag Sung

Pengembara perniagaan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Confirmed hotel booking was not available
reserved room was not available due to renovation but not informed before arrival to hotel and brought another hotel which is lower grade without any compensation. I paid to Hilton hotel price level but stayed lower grade hotel. Very disappointed.
Menginap 3 malam pada Mac 2023

8/10 Baik

Bong

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
This hotel is required to renovate the room.
Menginap 3 malam pada Mac 2023
Respons daripada Hilton Kuching pada 8 Mac 2023
Thank you for making Hilton Kuching your hotel of choice during your most recent trip. We sincerely appreciate your understanding on the currently ongoing renovation work. Kindly be assured that we will be showcasing a brand-new experience in the near future. We look forward to welcoming you again soon!

4/10 Lemah

Quresh

Mengembara bersama kumpulan
Sukakan: Keselesaan bilik
Tidak sukakan: Keadaan hartanah & kemudahan
Should close down the hotel
The hotel is undergoing major renovations. They were unable to fix the phone in my room though I stayed 4 nights. Only one or 2 lifts were working leading to long waits . The swimming pool had no attendant to direct me to the showers
Menginap 4 malam pada Feb 2023
Respons daripada Hilton Kuching pada 8 Mac 2023
Thank you for making Hilton Kuching your hotel of choice during your most recent trip. Please be assured that we will be addressing your feedback along with our ongoing renovation process. We sincerely appreciate your understanding, and we are very sorry for the inconveniences caused. We will be showcasing a brand-new experience in the near future, and we look forward to welcoming you again soon.

6/10 Boleh diterima

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, keselesaan bilik
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 3 malam pada Jan 2023
Respons daripada Hilton Kuching pada 25 Jul 2023
Dear guest,Thank you for making Hilton Kuching your hotel of choice. We hope that you enjoyed your stay, and we look forward to welcoming you again soon!

6/10 Boleh diterima

Daniel Soon Ping

Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
Menginap 4 malam pada Jan 2023
Respons daripada Hilton Kuching pada 25 Jul 2023
Dear Daniel,Thank you for making Hilton Kuching your hotel of choice during your most recent trip. We hope that you enjoyed your stay, and we look forward to welcoming you again soon.

4/10 Lemah

Wing

Pengembara perniagaan, Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
Under renovation. Existing rooms not in good stead.
Respons daripada Hilton Kuching pada 9 Jan 2023
Thank you for making Hilton Kuching your hotel of choice during your most recent trip. We sincerely appreciate your understanding on the currently undergoing renovation work. Kindly be assured that we will be showcasing a brand-new experience in the near future. We look forward to welcoming you again soon.

10/10 Cemerlang

sudarsono

Menginap 1 malam pada Jan 2023
Respons daripada Hilton Kuching pada 11 Jan 2023
Dear Sudarsono,Thank you for making Hilton Kuching your hotel of choice during your most recent trip. We are glad that you enjoyed your stay and we look forward to welcoming you again soon!

6/10 Boleh diterima

Eng Kiang, Peter

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It's ok.
Respons daripada Hilton Kuching pada 9 Jan 2023
Thank you for making Hilton Kuching your hotel of choice during your most recent trip. We are glad that you enjoyed your stay and we look forward to welcoming you again soon!

8/10 Baik

Faizal

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel is pretty old school, so 5-star for certain utilities is much suited 15 years ago. TV is old, please bring your tablets. I love the lift buttons and displays which is pretty much 60s-70s? Please keep or refurbish them (not replace), it’s like a charm in “blast from the past”! Cleanliness and comfort is generally excellent. Services and front desk staff knowledge is very accommodative. We got recommendations and bookings over the counter for interesting signature sight-seeings. Maybe there could be a dedicated information counter in the future just for local tourism, cultural habits and amenities? Because Sarawak is so big and interesting and there’s is much things to learn and understand. Breakfast buffet is a good variation: look out for “today’s special”. Abundant in choices to start your mood of the day. The Indian Dosai/Tosai is not so fresh. It should just display one piece instead of taking from display, and make a fresh one upon request - it’s best when eaten fresh. The quality of sushi rice is not so good, but taste is ok. Maybe the chef could make series of California Maki instead to balance a richer palate over the lower quality of Japanese rice (I know good quality sushi rice is difficult to source). Compared to West Malaysia, the tone and language in Sarawak is much humble and gentle. Not rowdy and much less arrogant. These people from Dayaks background deserves much more respect than we thought.
Menginap 4 malam pada Dis 2022
Respons daripada Hilton Kuching pada 6 Jan 2023
We are elated to receive your kind words and invaluable positive comments and learn that your overall experience in Hilton Kuching is to your kind preference. We look forward to welcoming you again soon!

10/10 Cemerlang

Too Yun Han

6/10 Boleh diterima

Lepani

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Dis 2022
Respons daripada Hamish Watts General Manager pada 30 Dis 2022
Dear Lepani, Thank you for making Hilton Kuching your hotel of choice during your most recent trip. However, we regret noticing that you have not enjoyed your stay to the fullest. Please do reach out to us directly and let us know how we can improve the experience we offer. We hope that we will get another opportunity to welcome you again soon.

10/10 Cemerlang

TENG TENG

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good location, within walking distance to food and amenities
Respons daripada Hamish Watts General Manager pada 20 Dis 2022
Dear Teng, We are elated to receive your kind words and learn that you enjoyed your most recent stay and found our proximity to nearby attractions to your kind preference. We look forward to welcoming you again soon!

8/10 Baik

Bo Chuan John

10/10 Cemerlang

Philip

Menginap 1 malam pada Nov 2022

4/10 Lemah

ROBERT JAGANATHAN, SINGAPORE

Pengembara perniagaan
Sukakan: Kebersihan, kemudahan
Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
In room dining - no one picked up the call even at around 9 PM. Tried many times in vain. The hotel looks rundown and the front door latch wasalmost coming off. Not the Hilton class of hotel.
Menginap 1 malam pada Nov 2022

6/10 Boleh diterima

Alison

Tidak sukakan: Keadaan hartanah & kemudahan
I struggled to choose a hotel in Kuching And chose this one despite renovation work which is going on (I didn’t hear much noise) It’s pretty shabby and certainly needs work - carpets and paintwork stained Staff friendly but not v professional, not what we would have expected in US or Europe Having said that I enjoyed my stay, relaxing and a great view and location Given the low price and the lack of alternatives I would stay here again
Menginap 2 malam pada Okt 2022
Respons daripada Hamish Watts General Manager pada 1 Nov 2022
Dear Alison, Thank you for making Hilton Kuching your hotel of choice during your most recent trip. We sincerely admire your understanding on the currently undergoing renovation work. Kindly be assured that we will be showcasing a brand-new experience in the near future. We look forward to welcoming you again soon.

8/10 Baik

John

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Rooms are rather dated but renovations are underway. Otherwise a very comfortable stay, reception staff very helpful
Menginap 2 malam pada Okt 2022
Respons daripada Hamish Watts General Manager pada 12 Okt 2022
Dear John, Thank you for taking your invaluable time to share your generous feedback with us. We are delighted to learn that you have enjoyed your time with us, and we highly admire your understanding on the undergoing renovation project. Please be informed that we will be showcasing a brand-new experience in the near future. We look forward to welcoming you again soon.

8/10 Baik

Pauline

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
We were given a room with river view which we very much appreciated. Hotel is in good location and easy access to river front for morning walk. As it's one of the older hotels there's no denying it's aging with old carpets and mouldy grout. Other than that services and cleanliness are up to expectations.
Menginap 3 malam pada Jul 2022
Respons daripada Hamish Watts General Manager pada 10 Ogo 2022
Dear Pauline, Thank you for making Hilton Kuching your hotel of choice during your most recent visit. We hope to welcome you again soon.

6/10 Boleh diterima

HARIKRISHNAN

Sukakan: Kakitangan & perkhidmatan
Overall fine experience
The room facilities and bed were clean and good. I had good sleep. I had river view which is very nice. The breakfast was very good with many choices. The staffs were very friendly and nice. Only drawback is the bathroom, looks old furnishing and some parts does not look clean enough. Feel discomfort during my time in the bathroom. The bathroom amenities could have been 5 star standard. The pool is OK.
Menginap 4 malam pada Jul 2022
Respons daripada Hamish Watts General Manager pada 10 Ogo 2022
Dear Harikrishnan, We are delighted to have your kind feedback on your stay at Hilton Kuching. Kindly be assured, we have shared your helpful comments regarding the bathrooms with our team to investigate and improve. We look forward to welcoming you again soon.

2/10 Teruk

Quanqiang

Pengembara perniagaan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Very disappointed stay
Sorry to say, it was most disappointed stay with Hilton brand hotel so far. No hot water around 8 am for my two days stay there, 28-29 Jun 2022. Feedbacked to front desk staff on the first day, nothing happened at all. The bathroom was very dirty and tower was in grey colour. I don’t want to waste time to list all disappointments. The hotel management needs to do his work.
Menginap 2 malam pada Jun 2022
Respons daripada Hamish Watts General Manager pada 10 Ogo 2022
Dear Quanqiang, Thank you for your invaluable feedback. We regret to learn your experience at Hilton Kuching was below your expectations. Please be assured that we have shared your detailed review with our team to investigate and address. We hope to welcome you again soon.

6/10 Boleh diterima

Hock Lee

Menginap 3 malam pada Jun 2022
Respons daripada Hamish Watts General Manager pada 10 Ogo 2022
Dear Hock Lee, Thank you for your feedback. Please feel free to reach us out and let us know what factors we can improve. We hope we'll have the opportunity to welcome you again with a better experience.

6/10 Boleh diterima

Kwai hwa

Menginap 2 malam pada Mac 2022