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Ulasan tentang OYO 619 Grand City Hotel 2

2 out of 5
OYO 619 Grand City Hotel 2
B92, Jalan Beserah, Taman Berserah, Kuantan, Pahang

Ulasan

4.4
Penilaian 10 - Cemerlang. 0 daripada 5 ulasan" "
Penilaian 8 - Baik. 1 daripada 5 ulasan" "
Penilaian 6 - Boleh diterima. 1 daripada 5 ulasan" "
Penilaian 4 - Lemah. 1 daripada 5 ulasan" "
Penilaian 2 - Teruk. 2 daripada 5 ulasan" "

6.8/10

Kebersihan

4.8/10

Kakitangan & perkhidmatan

5.0/10

Kemudahan

5.2/10

Keadaan hartanah & kemudahan

4.0/10

Mesra alam

Ulasan

8/10 Baik

Aidil

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Sangat baik... Keadaan bilik pun baik... Terima kasih oyo 619 grand city hotel 2
Menginap 1 malam pada Jul 2019

2/10 Teruk

Michael

Pengembara perniagaan
Tidak sukakan: Kakitangan & perkhidmatan
Bad service
Menginap 1 malam pada Dis 2021
Respons daripada Jane pada 18 Dis 2021
Sorry for the hassle you faced, Michael! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

6/10 Boleh diterima

OOI PEI

Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan
Menginap 2 malam pada Nov 2021

4/10 Lemah

Wong

Pengembara perniagaan
Tidak sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
Air con not working. Have wind only not cool at all.
Menginap 1 malam pada Okt 2021
Respons daripada Cheshta pada 11 Nov 2021
Apologies for the problems you had faced, Wong! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Ivy

2/10 Teruk

Pengembara yang disahkan

Mengembara bersama pasangan, Mengembara bersama kumpulan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
-clogged sink -no tissue provided -old air conditioner, make noises when turn on -kettle provided by hotel is broken. when asking for replacement, hotel only provide the next day -not enough lighting in the room -no plug & table by the side of the bed. inconvenient to charge the phone
Menginap 2 malam pada Mac 2020
Respons daripada Bella pada 12 Mac 2020
Hi, We are extremely apologetic to know that your experience with us has not been a pleasant one. We will definitely work on your feedback to provide the best possible experience next time Regards, Bella!