Kolam renang terbuka
Semak ketersediaan

Ulasan tentang Vortex KLCC Apartments By Soulasia

3.5 out of 5
Vortex KLCC Apartments By Soulasia
12 Jalan Sultan Ismail, Vortex Suites & Residences, Kuala Lumpur, Kuala Lumpur

Ulasan

7.8

Baik

Penilaian 10 - Cemerlang. 15 daripada 35 ulasan" "
Penilaian 8 - Baik. 8 daripada 35 ulasan" "
Penilaian 6 - Boleh diterima. 5 daripada 35 ulasan" "
Penilaian 4 - Lemah. 5 daripada 35 ulasan" "
Penilaian 2 - Teruk. 2 daripada 35 ulasan" "

8.0/10

Kebersihan

7.6/10

Kakitangan & perkhidmatan

7.6/10

Kemudahan

7.8/10

Keadaan hartanah & kemudahan

8.8/10

Mesra alam

Ulasan

10/10 Cemerlang

Naseer akram Abdulrazzaq

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Jan 2023

6/10 Boleh diterima

Choon Tiong

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
The toilet have stinky smell , I believed the water has leak under the floor tiles
Menginap 2 malam pada Dis 2022

4/10 Lemah

Sheraz

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan
This accommodation, although advertised as a hotel, is more akin to a private host setup, lacking a lobby or reception area. Contrary to the appealing images, the actual property disappoints, situated in an area close to Petronas Towers, which doesn't boast an attractive ambiance. The building and flats are infested with insects, including mosquitoes and numerous baby cockroaches, creating an uncomfortable environment. The beds are notably uncomfortable, adorned with aged linens, and the pillows are visibly dirty. Despite these drawbacks, the window offers a redeeming quality with a decent view. However, the noisy lift and the fact that access to the swimming pool area is not complimentary further detract from the overall experience. Additionally, the host's stance on room cleaning further diminishes the appeal of this accommodation. They explicitly stated that cleaning services come at an extra cost, refusing to clean the room unless payment is provided. This approach significantly detracts from the overall hospitality and convenience expected from a hotel suite establishment.
Menginap 2 malam pada Mei 2024

2/10 Teruk

abdoul

Menginap 2 malam pada Ogo 2023

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
family tour
The unit was clean, and the check-in/out was fast. The place is near Pavillion KL and Jalan Alor (walking distance).
Menginap 3 malam pada Dis 2022

8/10 Baik

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
All good but inside the room & the kitchen area there were some cockroaches
Menginap 3 malam pada Mac 2020

4/10 Lemah

Pengembara yang disahkan

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
1)Have to paid for swimming pool entry RM20 which are not told in advance, will definitely not book this hotel again. 2)Shower at master room is very low pressure, can't even shower and the basin is choked, highlighted to staff but no action taken.
Menginap 4 malam pada Feb 2020

6/10 Boleh diterima

Kel, NYC

Pengembara perniagaan, Mengembara bersama pasangan, Mengembara bersama keluarga
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good location. Have to pay to use the gym, did not know about the cash deposit. Bathroom grouts have molds. Hallway stinks. No reception area for check-in.
Menginap 2 malam pada Feb 2020

6/10 Boleh diterima

Byoung Soo

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
4일 머무르는데 4인가족에게 수건을4장만 주셨어요..화장실이 냄새가 심하고 조금 많이 더러워요...청결에 좀 더 신경써주시면 좋겠습니다
Menginap 4 malam pada Dis 2019
Respons daripada Aziz pada 4 Feb 2020
Thank you very much for your time on taking this review. We will improve our service according to your suggestions.

10/10 Cemerlang

Kira, Singapore

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Very nice apartment..well maintained..no smoke smell.. very convenient..excellent location.. 5 min walk to suria klcc..
Menginap 2 malam pada Dis 2019
Respons daripada Aziz pada 16 Dis 2019
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Gud one n recommended
Menginap 1 malam pada Dis 2019
Respons daripada Aziz pada 8 Dis 2019
Thank You!

10/10 Cemerlang

Safia Enaylee

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Ogo 2019
Respons daripada Aziz pada 9 Sep 2019
Thank you very much!

6/10 Boleh diterima

Pengembara yang disahkan

Menginap 3 malam pada Jul 2019
Respons daripada aziz pada 9 Ogo 2019
Thank you! Unfortunately, you did not leave any comment on what you liked or what we should improve. However, thank for staying with us.

2/10 Teruk

Peishan

Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
建議不要預訂
非常不愉快的一次預定
Menginap 3 malam pada Jul 2019
Respons daripada Aziz pada 26 Jul 2019
Dear guest thank you for the feedback and for your time. We always try our best to give best experience for our guest, but in your case we do not know what exactly was unpleasant for you, could you please let us know on which part we have to pay more attention in order to serve you better in the future. Thank you.

8/10 Baik

MohdMohe

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
nice and location very good near to KLLC and twins tower. also 7 eleven very close to aprtmentes
Menginap 5 malam pada Jun 2019
Respons daripada Aziz pada 28 Jun 2019
Thank you very much for your time on taking this review. Indeed, one of our strengths is our strategic location. We, in Vortex KLCC Apartments, are happy to see you again in the near future.

10/10 Cemerlang

Mohamed

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Its very good. And the location near grom klcc and malls
Menginap 8 malam pada Jun 2019
Respons daripada Aziz pada 24 Jun 2019
Thank you very much for your kind review. Vortex KLCC Apartments indeed is near to Suria KLCC and Petronas Twin Towers. Also the location very good for nightlife and various restaurants.

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
All good. Gust need exocting fan in bathroom. And in fact the responses very quickly
Menginap 6 malam pada Mei 2019
Respons daripada Aziz pada 8 Jun 2019
Thank you very much!

8/10 Baik

Tatsu, Bandung

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Near to famous shopping places. Would be better if slippers were provided.
Menginap 5 malam pada Mei 2019
Respons daripada Aziz pada 5 Jun 2019
Thank you very much for your kind review. Yes, definitely it would be better if the slippers were provided, but we try to keep the rates low.

6/10 Boleh diterima

Pengembara yang disahkan

Reasonable rates for budget seekers
Air is stale cause the windows can’t be opened. No fresh air and the room smell of smoke. Thankfully the apartment provides the necessary essentials. Location of the apartment is right within the traffic congestion area during peak periods. Waste of time travelling in and out of the apartment. Consider travelling out really early and returning really late. Has a 24 hour mini-mart on the ground level of the property. Carpark is badly designed, great for drivers who wants to test their skills. This property is suitable for families who has spare time for traffic jams and doesn’t mind to compromise on comfort for your trip.
Menginap 1 malam pada Apr 2019
Respons daripada Aziz pada 29 Apr 2019
Dear guest, thank you for your brief and explanatory review. Regarding the smoke in the apartment we will investigate. The windows can be opened, because of panoramic floor to ceiling windows, only the top part of the windows can be opened. Thank you.

4/10 Lemah

Pengembara yang disahkan

Menginap 2 malam pada Jan 2019
Respons daripada Aziz pada 28 Jan 2019
Dear guest, we are sincerely sorry that you had to experience that made you score us 2 out of 5, but we would like to know what exactly was wrong during your stay.

10/10 Cemerlang

Hanie

Fascinating apartment
The apartment was amazing, clean, tidy, with new furniture
Menginap 6 malam pada Ogo 2018
Respons daripada Naz pada 13 Sep 2018
Dear Hanie. Thank you for staying with us, it was pleasure to accomodate you!)

10/10 Cemerlang

Oliver

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Ogo 2018
Respons daripada Vortex pada 30 Ogo 2018
Thank you

8/10 Baik

K.T.A.

Sukakan: Keselesaan bilik
vortex apartementen
jammer dat je voor de zwembad apart voor moets betalen.
Menginap 5 malam pada Jul 2018
Respons daripada Aziz pada 16 Ogo 2018
Thank you very much for your review.

10/10 Cemerlang

Abdelkader

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 4 malam pada Jul 2018
Respons daripada Aziz pada 1 Ogo 2018
Thank you very much for your kind thoughts.

4/10 Lemah

Eric

Tidak sukakan: Keselesaan bilik
Poor stay
High pitch noise from heater. Suspect pressure valve blowing dur to thermostat fault. Instructed check out time but the attendant was late by 30min. He was asleep.
Menginap 3 malam pada Jun 2018
Respons daripada Aziz pada 27 Jun 2018
Thank you very much for your response. During your check out time we usually expect that the guest call us before 5 mins of readiness.

10/10 Cemerlang

Edgar

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great spacious place in the perfect area
Great spacious place in the perfect area, in walking distance to everything, a market in the base floor and a small shop and pool on the 6th floor.
Menginap 4 malam pada Mei 2018
Respons daripada Mr. Murat pada 11 Jun 2018
Thank you very much for your review!

4/10 Lemah

Pengembara yang disahkan

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Not impressed
Apartment was very basic. When we first arrived it smelled very musty and we were greeted by two cockroaches. The kitchen seemed clean enough, but I'm not sure I would ever want to actually cook in it. The description said that the apartment slept 6, but there were only two queen beds and a non-pull-out couch. It was okay for our kids, but would not have worked for adults. The exterior/entry of the building was quite dirty. There is a 7-11 on the main floor and there was a great deal of trash and a number of people smoking outside the entry. Oh, and my husband got stuck in the elevator for 10 full minutes at one point. Would not stay here again.
Menginap 1 malam pada Mac 2018
Respons daripada Aziz pada 8 Apr 2018
Dear guest, we are really sorry for the inconvenience caused to you and your husband. We did not know that you were not satisfied otherwise we would send out our housekeeper to do double checking and extra cleaning for. Apartment meant for six with consideration of extra mattress by request of the guest. We clearly stated the layout of our apartments and bed typing. Thank you for your time and review, it makes us better.

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Good for family stay
Well maintain and good furnish apartment
Respons daripada Aziz pada 15 Mac 2018
Thanks for giving us the opportunity to serve you. We greatly value your stay with us and look forward to welcoming you or your relatives again.

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
とても満足
駅から徒歩圏内、設備も一通り揃っていて、申し分ないです。欲を言えば、ベッドが若干狭く　大人二人では窮屈ですかね。チェックイン時の説明も英語ですがとても丁寧でした。GFに小さい7-11もありちょっとした買い物できます。
Respons daripada with regards Vortex pada 22 Feb 2018
Dear Guest, Thank you for your honest feedback. We hope to accommodate you again in future.

10/10 Cemerlang

YONGJIN

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Thank you for the host!
fantastic place for a family of 4. Just like a home and comfortable. especially, washing machine and dryer were great because of hot and humid weather. 20min walk to Petronas with 5yr boy and 5min walk to bukit nanas LRT. The best thing what we experienced was the host's prompt response and action to help us out. we realized my wife's bag was left alone when we just arrived at the airport and were panic. so, I asked the host how we can handle this. the host found the bag and sent it through uber asap. fortunately, received at the airport gate and ran, ran, ran ... finally, i could make myself on board in time. Excellent!
Menginap 4 malam pada Jan 2018
Respons daripada Aziz pada 30 Jan 2018
Dear Guest, Thank you for your feedback. We appreciate your time to share your thoughts about your experience at our apartments. We hope to welcoming you back in the near future and exceed your expectations. Best Wishes, Executive Office Vortex KLCC Apartments.

8/10 Baik

fariborz

Sukakan: Kebersihan, keselesaan bilik
very comfortable, perfect location, clean.
Menginap 3 malam pada Jan 2018
Respons daripada Vortex KLCC Apartments pada 26 Jan 2018
Dear Guest, Thank you for your feedback. We appreciate your time to share your thoughts about your experience at our apartments. We hope to welcoming you back in the near future and exceed your expectations. Best Wishes, Executive Office Vortex KLCC Apartments.

8/10 Baik

YU HSIN

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Jan 2018
Respons daripada Aziz pada 10 Jan 2018
Thank you for your feedback, we're working every day to make your stay delightful. We will work more now, hopefully you can come back to check again :) Regards

8/10 Baik

Jocelyn

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Dis 2017
Dear Guest, Thank you for your feedback. We appreciate your time to share your thoughts about your experience at our apartments. We hope to welcoming you back in the near future and exceed your expectations. Best Wishes, Executive Office Vortex KLCC Apartments.

10/10 Cemerlang

Yoyyoy, Hong Kong

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
地点方便：附近有早餐摊档，离著名的双子塔仅5分钟步行距离!
房间面积够大，布置舒适。地点方便，附近有5-6个大型商业中心，都是步行距离可达。健身设施完备。只是房间没有提供小面巾等，需自备牙具拖鞋等。
Menginap 6 malam pada Nov 2017
Respons daripada Executive Office Vortex KLCC Apartments. pada 9 Dis 2017
Dear Guest, Thank you for your feedback. We appreciate your time to share your thoughts about your experience at our apartments. We hope to welcoming you back in the near future and exceed your expectations. Best Wishes, Executive Office Vortex KLCC Apartments.