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Resorts World Genting - Genting Grand

5.0 star property

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View from property
Living area
Minibar, in-room safe, desk, laptop workspace
Check-in/check-out kiosk
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Spa
  • Laundry

Room options

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About the area

Map
Genting Highlands, 69000 Genting, Highlands, Genting Highlands, Pahang, 69000

What's nearby

  • SkyAvenue - 3 min walk - 0.3 km
  • First World Plaza - 5 min walk - 0.5 km
  • Arena of Stars - 7 min walk - 0.6 km
  • Genting SkyWorlds Theme Park - 9 min walk - 0.8 km
  • Genting Highlands Premium Outlets - 7 min drive - 3.8 km

Getting around

  • Kuala Lumpur Gombak Station - 46 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 84 min drive

Restaurants

  • ‪McDonald's & McCafé - ‬8 min walk
  • ‪Tealive - ‬1 min walk
  • ‪Munakata Ramen - ‬8 min walk
  • ‪Richdad Cafe - ‬8 min walk
  • ‪Chicken Claypot House 鸡煲之家 Genting Highlands - ‬7 min walk

About this property

Resorts World Genting - Genting Grand

Luxury hotel near Genting SkyWorlds Theme Park
Take advantage of a casino, a corner/local shop and shopping on-site at Resorts World Genting - Genting Grand. Indulge in a massage, a manicure/pedicure and a body wrap at M Spa, the on-site spa. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
Other perks at this hotel include:
  • Limo/town car service, babysitting (surcharge) and a front desk safe
  • A 24-hour front desk, a gift shop and free newspapers
  • Concierge services, smoke-free property and a porter/bellboy
Room features
All 745 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with separate baths/showers and showers
  • 42-inch plasma TVs with cable channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

English, Malay

Similar properties

Restaurant

Resorts World Genting - Genting Skyworlds Hotel

  • Restaurant
  • Business services
  • Laundry
  • Room service
7.4 out of 10, Good, 120 reviews
Resorts World Genting - Genting Skyworlds Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Limo/town car service

Food and drink

  • A restaurant

Things to do

  • Casino
  • Children's club
  • Full-service spa
  • Gym
  • Sauna
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The Genting Highlands Theme Park will be closed for renovation until further notice.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Genting Grand Genting Highlands
Genting Grand Hotel
Genting Grand Hotel Genting Highlands
Resorts World Genting Genting Grand Hotel Genting Highlands
Resorts World Genting Genting Grand Hotel
Maxims Genting Hotel Genting Highlands
Resorts World Genting Genting Grand Genting Highlands
Resorts World Genting Genting Grand
Resorts World Genting Genting
Resorts World Genting - Genting Grand Hotel
Resorts World Genting - Genting Grand Genting Highlands
Resorts World Genting - Genting Grand Hotel Genting Highlands

Frequently asked questions

Is Resorts World Genting - Genting Grand pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Resorts World Genting - Genting Grand?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Resorts World Genting - Genting Grand?

Checkout is at noon.

Where is Resorts World Genting - Genting Grand located?

Situated in the entertainment district, this luxury hotel is within a 15-minute walk of Genting Casino and Genting SkyWorlds Theme Park. Skytropolis Indoor Theme Park and Snow World are also within 10 minutes.

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Resorts World Genting - Genting Grand Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 24 out of 54 reviews
Rating 8 - Good. 23 out of 54 reviews
Rating 6 - Okay. 7 out of 54 reviews
Rating 4 - Poor. 0 out of 54 reviews
Rating 2 - Terrible. 0 out of 54 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10

Excellent location, service and premier suite room is super luxurious. Worth the price

8/10

Stayed 2 nights in Nov 2020

6/10

Stayed 1 night in Feb 2020

10/10

Service was excellent and most important - we feel safe going back to our hotel room anytime of the day or night!! Will surely visit again!!
Stayed 3 nights in Jan 2020

10/10

外観は古そうだが、中はしっかりリニューアルされていて、大変満足。wifiがもう少し早いとうれしい。
Stayed 1 night in Dec 2019

10/10

Staff are very friendly. Hotel very clean. The hotel is very convenient to all the entertainment areas.
Stayed 2 nights in Aug 2019

8/10

Good
Stayed 1 night in Mar 2019

8/10

It was a couple date for me. The room was awesome just that I stay near the lift. Quite noisy when there’s people talking loudly while going back to their room. Overall is still okay.
Stayed 1 night in Dec 2018

8/10

Hotel staff are friendly and considerate. Gave me a room nearest to the lift because I have a little inconvenience with my movement. Hotel staff called to check the purpose of my stay and give their outmost support to accomodate my request.
Stayed 2 nights in Jun 2018

10/10

From jockey parking,bellboys and reception ( Diana ) the tone was set -excellence !!My room was spacious,well designed and very clean.A very well managed hotel!
Stayed 1 night in Jan 2018

8/10

Clean and well appointed rooms. Good service.
Stayed 2 nights in Sep 2017

10/10

Room and amenities are really nice. Fast check-in process. Excellent house keeping service (I said one of the best I have had experienced, I am a frequent traveller). Hotel conveniently connected to all the fun stuff, restaurants, and shops at Genting. The only down side is that there were no map at the hotel, it was hard to figure out our way when we first got there.

10/10

Everything is inside the complex - no worry about eating there. In the morning the area will be surrounded by thick fog, don't need to be shocked and enjoy the moment of romantic.

6/10

6/10

We impressed initially when we cheched in and went to massage room for relaxation however, I strongly recommned to hotel management seprate your hotel from the resturant next to lobby as a self service buffet which looks like a 2 star resturant with very very cheap food qualitu even not fresh bread or juice. Room was good but I guess main problem of the hotel was the food quality and mix the 5 star hotel with 2 star resturant

8/10

Staff not welcoming or friendly, one room was without aircondition, rooms were not clean.

10/10

جميله ورررررررررائعه

8/10

we really enjoyed.

8/10

8/10

Room is bigger as compared to First World. Was grateful to be given earlier check in for 1 room. The other room was given to us around 6pm+ after checking with them 2 or 3 times. In the end 4 Adults cramp on a bed for that few hrs nap as we rch genting vry early.

8/10

Friendly staff , lovely rooms , excellent location but poor breakfast everything else was extremely satisfying ,,, lots of shops and varity of foods and the theatre is nearby and the telefreak,, lovely weather

10/10

Counter staff is friendly and efficient, both in check in and out. I have experienced a problem in connecting the wifi and they sent a staff member immediately to my room and solved the problem. Actually, all the staff is friendly.

8/10

Clean room, yummy breakfast and we'll visit again for sure.

10/10

The hotel is very nice well maintained. Staff is very cooperative. Taxi is provided by hotel.

10/10

General hotel information

Hotel location
Genting Highlands
Star rating
5 star property
Nearest airport
Subang (SZB-Sultan Abdul Aziz Shah)
Nearby landmarks
SkyAvenue, Skytropolis Indoor Theme Park, Genting Highlands Theme Park