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Ulasan tentang PARKROYAL Serviced Suites Kuala Lumpur

5 out of 5
PARKROYAL Serviced Suites Kuala Lumpur
No. 1, Jalan Nagasari, Off Jalan Raja Chulan, Kuala Lumpur

Ulasan

9.0

Hebat

Penilaian 10 - Cemerlang. 1124 daripada 1992 ulasan" "
Penilaian 8 - Baik. 681 daripada 1992 ulasan" "
Penilaian 6 - Boleh diterima. 129 daripada 1992 ulasan" "
Penilaian 4 - Lemah. 35 daripada 1992 ulasan" "
Penilaian 2 - Teruk. 23 daripada 1992 ulasan" "

9.0/10

Kebersihan

9.0/10

Kakitangan & perkhidmatan

8.4/10

Kemudahan

8.8/10

Keadaan hartanah & kemudahan

8.0/10

Mesra alam

Ulasan

8/10 Baik

su

Mengembara bersama keluarga
Sukakan: Kebersihan, keselesaan bilik
NEW experience at parkroyal hotel
not suitable if travel with kids, excellent for night life for couple, single and friends
Menginap 1 malam pada Jun 2023
Respons daripada Bernard Sebastian, General Manager pada 9 Jun 2023
Dear Su,Thank you for the review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

4/10 Lemah

Choon Chait

Menginap 1 malam pada Jul 2022
Respons daripada Bernard Sebastian pada 16 Ogo 2022
Dear Choon Chait, Thank you for your feedback and we are sorry to note that your recent stay experience had fallen short of expectations. Sincerely apologise, we highlighted for further improvement Kind regards Bernard Sebastian

10/10 Cemerlang

Yamamoto

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Recommendable, and i will return here for sure. I stayed here for 2 nights. The room was very spacious, well equipped with amenities. I liked the aromatic shampoo and shower gel. There were no USB outlets, thus you need to have your own plugs to charge your devices. Convenient location. 5-7minutes walk to Jalan Alor, 7-10minutes walk to Pavilion mall. You can find a SevenEleven at the ground floor.
Menginap 2 malam pada Apr 2024

10/10 Cemerlang

Kawakami

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024

10/10 Cemerlang

Abhijeet

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Excellent staff and location! Well kept property.
Menginap 1 malam pada Apr 2024
Respons daripada Bernard Sebastian, General Manager pada 29 Apr 2024
Dear Abhijeet,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

8/10 Baik

Ng

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 5 malam pada Mac 2024
Respons daripada Bernard Sebastian, General Manager pada 16 Apr 2024
Dear Ng,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

6/10 Boleh diterima

Geoffrey

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Convent location with spacious rooms including kitchen. Good for large families needing practical living quarters. The cleanliness/age of the bathrooms and furniture though was not very good. Staff were friendly & helpful.
Menginap 1 malam pada Mac 2024
Respons daripada Bernard Sebastian, General Manager pada 16 Apr 2024
Dear Geoffrey,Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated. Hoping to see you soon!Sincerely,Bernard Sebastian

8/10 Baik

Amit

Mengembara bersama keluarga
Sukakan: Kebersihan, keadaan hartanah & kemudahan
Good service, Bfast has very limited options.
Menginap 4 malam pada Mac 2024
Respons daripada Bernard Sebastian, General Manager pada 3 Apr 2024
Dear Amit,Thank you for taking the time to share your recent stay experience with us. While it was pleasant one in the main, we do note the breakfast area as highlighted for further improvement. Looking forward to welcoming you back soon. Sincerely,Bernard Sebastian

8/10 Baik

John

Mengembara bersama keluarga
Sukakan: Kebersihan
A little dated but it’s 4* not 5* Depending on how much you paid, it’s worth it
Menginap 5 malam pada Mac 2024
Respons daripada Bernard Sebastian, General Manager pada 18 Mac 2024
Dear John,Thank you for your candid feedback and we are sorry to note that your recent stay experience had fallen short of expectations. We do note the area of attention as highlighted for further improvement. Kind regards Bernard Sebastian

10/10 Cemerlang

Loan

Menginap 2 malam pada Mac 2024
Respons daripada Bernard Sebastian, General Manager pada 3 Apr 2024
Dear Loan,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

Jean Pascal

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
On a vraiment était ravi de notre séjour au Park royal ! Une suite au 24eme étage magnifique, très spacieux, calme, lit super confortable… Réceptioniste super chou… Piscine au 31 eme étage agréable avec 2 jacuzzi mais dommage le système de bulles fonctionner pas aux 2 ! Je recommande fortement Prendre absolument les taxi avec Grab !!
Menginap 2 malam pada Mac 2024
Respons daripada Bernard Sebastian, General Manager pada 6 Mac 2024
Dear Jean,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

Egang

Sukakan: Kebersihan, keadaan hartanah & kemudahan
The property is Ok..
Menginap 2 malam pada Mac 2024
Respons daripada Bernard Sebastian, General Manager pada 11 Mac 2024
Dear Egang,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

6/10 Boleh diterima

Khaldoun khaled suleiman

So so the property old room somoking smell cockroach ants was in the room
Menginap 1 malam pada Mac 2024

8/10 Baik

R

Sukakan: Kebersihan, keadaan hartanah & kemudahan
overall happy with the stay
Menginap 12 malam pada Feb 2024
Respons daripada Bernard Sebastian, General Manager pada 6 Mac 2024
Dear R,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

Pratibh

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Bigger room than expected which felt like you were living in a house
Menginap 4 malam pada Feb 2024
Respons daripada Bernard Sebastian, General Manager pada 29 Feb 2024
Dear Pratibh,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

Hiba

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Loved how close everything is and how speedy the service is
Menginap 4 malam pada Feb 2024
Respons daripada Bernard Sebastian, General Manager pada 22 Feb 2024
Dear Hiba,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

8/10 Baik

TETSUYA

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 3 malam pada Feb 2024
Respons daripada Bernard Sebastian, General Manager pada 19 Feb 2024
Dear Tetsuya,Thank you for the review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

Skye

Mengembara bersama pasangan
Sukakan: Kemudahan
close to Raja Chulan monorail station. Even closer to grocery store, many wonderful restaurants and the Skywalk to KLCC. The pools were the perfect temperature and always clean. Breakfast had a multicultural assortment of perfectly prepared foods. The room itself was spotlessly clean, and spacious. Very comfortable stay. This will be my goto hotel whenever I am in KL! 10 out of 5 stars!!
Menginap 7 malam pada Jan 2024
Respons daripada Bernard Sebastian, General Manager pada 7 Feb 2024
Dear Skye,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

Allan

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 1 malam pada Feb 2024
Respons daripada Bernard Sebastian, General Manager pada 7 Feb 2024
Dear Allan,Thank you for review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

8/10 Baik

Sami

Menginap 10 malam pada Jan 2024
Respons daripada Bernard Sebastian, General Manager pada 5 Feb 2024
Dear Sami,Thank you for the review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

8/10 Baik

Ginny

Mengembara bersama kumpulan
Hotel situated well for sightseeing, easy walk into centre and twin towers etc. Breakfast was good with enough choice. Room needs some TLC. Overall very happy with our stay and would stay again when visiting the area.
Menginap 4 malam pada Jan 2024
Respons daripada Bernard Sebastian, General Manager pada 5 Feb 2024
Dear Ginny,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

8/10 Baik

suzana

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
It is a safe area.
Menginap 2 malam pada Jan 2024
Respons daripada Bernard Sebastian, General Manager pada 5 Feb 2024
Dear Suzana,Thank you for the review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

8/10 Baik

Rahamat

Mengembara bersama keluarga
Sukakan: Kebersihan, keselesaan bilik
The bed is too hard..nned to change it to a soft bed.
Menginap 4 malam pada Jan 2024
Respons daripada Bernard Sebastian, General Manager pada 2 Feb 2024
Dear Rahamat,Thank you for your candid feedback and we are sorry to note that your recent stay experience had fallen short of expectations. We do note the area of attention as highlighted for further improvement. Looking forward to welcoming you back very soon. Kind regards Bernard Sebastian

10/10 Cemerlang

Seokwoo

Mengembara bersama keluarga
Sukakan: Kebersihan, keselesaan bilik
Menginap 3 malam pada Jan 2024
Respons daripada Bernard Sebastian, General Manager pada 2 Feb 2024
Dear Seokwoo,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

8/10 Baik

Kim

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Good area, clean and easy access
Menginap 3 malam pada Jan 2024
Respons daripada Bernard Sebastian, General Manager pada 29 Jan 2024
Dear Kim,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

8/10 Baik

margarita

Mengembara bersama kumpulan
Sukakan: Kebersihan, keselesaan bilik
Lägenhetshotell centralt
Mycket fin lägenhet, med fin utsikt, trevlig personal. Med fantastiskt läge i närheten till restaurang, barer, matmaknad, affärer etc.
Menginap 4 malam pada Jan 2024
Respons daripada Bernard Sebastian, General Manager pada 26 Jan 2024
Dear Margarita,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

Abhinesh Kumar

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
It was a nice clean place with great breakfast. A little bit away from shopping malls.
Menginap 7 malam pada Jan 2024
Respons daripada Bernard Sebastian, General Manager pada 23 Jan 2024
Dear Abhinesh,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

6/10 Boleh diterima

Keld

Mengembara bersama kumpulan
Sukakan: Kebersihan, keselesaan bilik
Menginap 4 malam pada Jan 2024
Respons daripada Bernard Sebastian, General Manager pada 23 Jan 2024
Dear Keld,Thank you for the review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

NEUMGYU

Mengembara bersama keluarga
Sukakan: Kebersihan, keselesaan bilik
Menginap 5 malam pada Jan 2024
Respons daripada Bernard Sebastian, General Manager pada 18 Jan 2024
Dear Neumgyu,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

8/10 Baik

Aditya

Sukakan: Kebersihan, keselesaan bilik
Location is useful to access nearby attractions
Hotel is close by (to my mind, walking distance) to Pavilion Mall, Raja Chulhan LRT and Bukit Bintang Crossing. Room was spacious. Did not use hotel facilities but they looked nice especially, the roof top pool.
Menginap 2 malam pada Jan 2024
Respons daripada Bernard Sebastian, General Manager pada 18 Jan 2024
Dear Aditya,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

8/10 Baik

Xiu Wan

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Booked the 2 bedroom suite. Rooms are a little dated but comfortable and very spacious nonetheless. Master room toilet doesn't have a ventilation and window is locked so it gets warm in the afternoon and stuffy after a bath. We booked this property because there is a washer and dryer in the room, but discovered we have to purchase detergent from reception, while not expensive just leaves us puzzled why it can't be included in the room price. 5 to 10 min walk to Pavilion mall and the Bukit Bintang shopping street. Multiple restaurants in the streets around the hotel.
Menginap 1 malam pada Jan 2024
Respons daripada Bernard Sebastian, General Manager pada 15 Jan 2024
Dear Xiu Man,Thank you for taking the time to share your recent stay experience with us. While it was pleasant one in the main, we do note the area of attention as highlighted for further improvement. Looking forward to welcoming you back soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

Allan

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Jan 2024
Respons daripada Bernard Sebastian, General Manager pada 15 Jan 2024
Dear Allan,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

Tony chan

Sukakan: Kebersihan, keselesaan bilik
Menginap 7 malam pada Dis 2023
Respons daripada Bernard Sebastian, General Manager pada 11 Jan 2024
Dear Tony,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

2/10 Teruk

KAIRA

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
ブキビンタンから徒歩10分 アクセスは普通 ホテルのシャワーが初日出なかった。即刻確認すると、8-23時しか出ないという回答を得たが、翌日の夜20時にはお湯が出なかったため、マネージャースタッフに確認すると、タンクの水に制限があるため、1人が入ったら40分空けてほしいとのこと。家族で行くと風呂だけで2、3時間取られる計算なので、家族向けではないと思う。ホテル側は何の補填もしなかった。
Menginap 3 malam pada Jan 2024
Respons daripada Bernard Sebastian, General Manager pada 18 Jan 2024
Dear Kaira,Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated. Sincerely,Bernard Sebastian

10/10 Cemerlang

Mohammed Ramdan

Pengembara perniagaan
My favourite place to Stay when i in kl
Menginap 2 malam pada Jan 2024
Respons daripada Bernard Sebastian, General Manager pada 10 Jan 2024
Dear Mohammed,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

8/10 Baik

Jayanti

Menginap 8 malam pada Dis 2023
Respons daripada Bernard Sebastian, General Manager pada 26 Jan 2024
Dear Jayanti,Thank you for the review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

SHANMUGAVEL

Sukakan: Kebersihan
Menginap 1 malam pada Jan 2024
Respons daripada Bernard Sebastian, General Manager pada 8 Jan 2024
Dear Shanmugavel,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

Pit Yew, Sandakan

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Menginap 4 malam pada Dis 2023
Respons daripada Bernard Sebastian, General Manager pada 2 Jan 2024
Dear Pit Yew,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

Maureen

Mengembara bersama keluarga
Sukakan: Kebersihan, keselesaan bilik
Wonderful stay, delicious breakfast with good variety.
Menginap 5 malam pada Dis 2023
Respons daripada Bernard Sebastian, General Manager pada 29 Dis 2023
Dear Maureen,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

Ronald

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The service from security, front desk, catering, hospitality, cleaning were exemplary. My family were happy with the crew and felt relaxed and comfortable. Breakfast was good, and all amenities were nearby. Will stay here again.
Menginap 2 malam pada Dis 2023
Respons daripada Bernard Sebastian, General Manager pada 26 Dis 2023
Dear Roland,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

Lai, Garland

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
We had a nice stay. The room was homey and we had everything we needed. There’s a grocery store nearby and the staff were always friendly and helpful. Breakfast was pretty good.
Menginap 8 malam pada Dis 2023
Respons daripada Bernard Sebastian, General Manager pada 26 Dis 2023
Dear Lai,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

Eric, Singapore

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
A lot of eateries and pubs around the area. Walking distance to major malls Night market is a stone throw away
Menginap 5 malam pada Dis 2023
Respons daripada Bernard Sebastian, General Manager pada 26 Dis 2023
Dear Eric,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

TEOH

Mengembara bersama keluarga
Sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 3 malam pada Dis 2023
Respons daripada Bernard Sebastian, General Manager pada 26 Dis 2023
Dear Teoh,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, keselesaan bilik
Amenities / Service
Front desk was helpful when I made request. Room is spacious, clean n nice. However, the TV needs servicing, the images are 'blurred'. Yes, I will book this hotel again when I visit KL again.
Menginap 4 malam pada Nov 2023
Respons daripada Bernard Sebastian, General Manager pada 7 Dis 2023
Dear Valued Guests,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

8/10 Baik

Ken

Mengembara bersama keluarga
Sukakan: Kemudahan, keadaan hartanah & kemudahan
The hotel is located near a shanty part of the city. The area is safe and within walking distance of public transportation.
Menginap 5 malam pada Nov 2023
Respons daripada Bernard Sebastian, General Manager pada 7 Dis 2023
Dear Ken, Thank you for sharing your recent feedback and while we are glad that you found the location to your liking. Looking forward to welcoming you back very soon. Kind regards Bernard Sebastian

8/10 Baik

Mengjie

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
It is located in a good location. Hotel is generally good. But there's slight misinformation on breakfast. Paid via the app but hotel mentioned it is not included in the booking, thus have to make another payment for it for my 5D4N stay.
Menginap 4 malam pada Nov 2023
Respons daripada Bernard Sebastian, General Manager pada 7 Dis 2023
Dear Mengjie,Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated. Hoping to see you soon!Sincerely,Bernard Sebastian

8/10 Baik

Yoko

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
ブキビッタン、アロー通りより歩ける距離で観光には最高の立地です。部屋に２つバスルーム（一つはシャワーのみ）、洗面所、トイレがあり快適でした。
Menginap 4 malam pada Nov 2023
Respons daripada Bernard Sebastian, General Manager pada 30 Nov 2023
Dear Yoko,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

Hung Lap

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
大約十年沒有到吉隆坡，之前多次因工作或路過，短暫停留三四日，住的都是五星酒店，今次旅遊性質，八日七夜，所以選實用的酒店，此酒店完全符合我的要求，有齊雪櫃，微波爐，多士爐，電煮食爐，可以自己做簡單的早餐。房間很大，應該有700呎實用面積，住的是一房一廳開放式廚房，瓷磚地感覺整潔乾淨，日用品如有不足，打電話去服務台亦很快送到，我住的樓層可能番新過後不久，感覺很新淨。天台游泳池，可以清楚看到吉隆坡塔及部份雙子塔，有三天都去游泳，其中一天竟然只有我和太太兩人享用整個泳池。地點非常方便，從機場坐快鐵轉一程三個站的地鐵再行8分鐘便到，距離三條不同路線的鐵路站都只是6至15分鐘步行路程，用手機Apps叫出租車，有時快到不足二分鐘就到，最多亦不超過十分鐘就有車到，四通八達，行去夜市不用6分鐘，若想在高級些有冷氣的飯店用餐，步行15分鐘有個大商場，什麼東西都有得食。此酒店以價格論是超值，有家的感覺，平實舒適而不華麗，下次再到吉隆坡都會選擇入住。
Menginap 7 malam pada Nov 2023
Respons daripada Bernard Sebastian, General Manager pada 27 Nov 2023
Dear Hung Lap,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

6/10 Boleh diterima

Romeo

Menginap 3 malam pada Nov 2023
Respons daripada Bernard Sebastian, General Manager pada 27 Nov 2023
Dear Romeo,Thank you for the review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

Kum Chee

Menginap 2 malam pada Nov 2023