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Reviews of My Pace Hotel Bukit Bintang

2 out of 5
My Pace Hotel Bukit Bintang
78, Jalan Alor, Bukit Bintang, Kuala Lumpur

Reviews

5.6
Rating 10 - Excellent. 3 out of 20 reviews" "
Rating 8 - Good. 6 out of 20 reviews" "
Rating 6 - Okay. 1 out of 20 reviews" "
Rating 4 - Poor. 3 out of 20 reviews" "
Rating 2 - Terrible. 7 out of 20 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

6.6/10

Amenities

5.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

SAIFUL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from am on 16 Apr 2023
thank you so much mr saiful.

2/10 Terrible

Verified traveller

Stayed 2 nights in Mar 2020

10/10 Excellent

MOHAMED ALI

Business traveller
Room Smells
The location is great,the room smells as theres no ventilation.
Stayed 1 night in Feb 2020
Response from Rich Calton Bukit Bintang on 12 Mar 2020
Hi MOHAMED ALI, Thank you for your feedback. We will use your feedback for future improvement. Do let us know if there is anything else we need to know to improve this area of concern.

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good. Located food street and walking distance to pavilion. And near public transport. Value for money
Stayed 1 night in Feb 2020

4/10 Poor

QM

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The location is good..close to the night market and twin towers. But the cleanliness is terrible. Bedsheets smells bad seems like never change. And the water... So bad.water so slow sometimes nothing. You have to wait.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, some construction going on very efficient and friendly staff. Cheap Option on Jalan Alor food central of KL
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
It was so samely so dirty so samol very unhealthy for my kids they don’t want to use the toilets it’s smale so bad very bad experience was will never take this hotel I won’t recommend to anyone very bad looking
Stayed 2 nights in Sep 2019

2/10 Terrible

oh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not clean and the window all spoil. The staff was not friendly. When i told him the window is spoil. he was not happy and said us.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Improve the cleanliness
Location is good, I got no-window room, It was quite as the street is very busy late night. Not very clean, dirty torn towel, dirty bed linen.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Friendly staff and strategic location to stay, for the price u paid dont expect daily housekeeping
Stayed 2 nights in Mar 2019
Response from Loon on 18 Mar 2019
Thank you for your review. We are very happy that you enjoy your stay in our hotel. Hope to see you again in the future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With elevator even though the building is not that high
Stayed 2 nights in Feb 2019
Response from Loon on 13 Mar 2019
Thank you for your review. We are very happy that you enjoyed your stay in our hotel. Hope to see you again in the future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to go around Easy access to Malls Located right in the middle of the night market Nice staff
Stayed 1 night in Feb 2019
Response from Melvin on 25 Feb 2019
Thanks for the review hope to see u again next time and provide you a better service

2/10 Terrible

NANAMI

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
潰れてました
Stayed 1 night in Jun 2023

2/10 Terrible

Mohamed

Stayed 1 night in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
格安の金額なので仕方ないが、冷蔵庫なしセキュリティボックスなしシャワー室が狭すぎるのが不便だった。
Stayed 7 nights in Apr 2019
Response from Merrick on 7 May 2019
Thank you for your review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
잘란알로코앞 가성비호텔
문나가면 잘란알로야시장이고 부킷빈탕역이 도보 3분거리입니다. 숙소는 깨끗한 편이고 가격은 저렴한대신 좁고 창문없고 그렇지만 이 정도면 훌륭합니다
Stayed 1 night in Apr 2019
Response from Merrick on 30 May 2019
Thank you for your review. Wish to see you again in future.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
This is low cost hotel. But There is very small size hotel. There have many sale foods store fron front hotel.
Stayed 6 nights in Mar 2019
Response from Merrick on 1 Apr 2019
Thank you for your review, we would like to apologize for any inconvenience during your stay. We hope you can provide us another feedback through email or phone call which is the reason why you rated us 1 out of 5. We will take this feedback in a serious matter and will improve it immediately. Hope to see you again and have a nice day.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
部屋は狭くあるのは小さい机だけ。窓もない。 トイレとシャワー併設、狭い。アメニティはゼロ。 色々世界中泊ったけど、これまでで最悪だった。
Stayed 3 nights in Mar 2019
Response from Loon on 18 Mar 2019
Thank you for your review. We are very sorry that you did not enjoy your stay in our hotel. We had already inform our technician to replace all the thing in the room. All the rooms are in excellence condition. Once again, we apologized for any inconvenience and hope to see you again in the future.

4/10 Poor

Eriko

Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2019
Response from Loon on 13 Mar 2019
Thank you for your review. We are apologized for any inconvenience caused during your stay. We are taking this very seriously. Improvements will be conduct immediately in order to satisfy all our guests during their stay. Hope to see you in the future and have a good day.

8/10 Good

Alia

Liked: Cleanliness, property conditions & facilities, room comfort
Standard
Tempat lumayan nyaman walaupun sangat kecil tp bersih, ramai krn berada di jalan Alor. Kamar mandi pribadi. Kami memperoleh harga yg kompetitif di banding tempat lain dengan kamar mandi bersama
Stayed 1 night in Feb 2019
Response from Loon on 13 Mar 2019
Thank you for your review. We are very happy that you enjoyed your stay in our hotel. Hope to see you again in the future.