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Ulasan tentang Hilton Garden Inn Kuala Lumpur Jalan Tuanku Abdul Rahman North

3.5 out of 5
Hilton Garden Inn Kuala Lumpur Jalan Tuanku Abdul Rahman North
449, Jalan Tuanku Abdul Rahman, Kuala Lumpur, Kuala Lumpur

Ulasan

8.0

Sangat Baik

Penilaian 10 - Cemerlang. 242 daripada 611 ulasan" "
Penilaian 8 - Baik. 212 daripada 611 ulasan" "
Penilaian 6 - Boleh diterima. 89 daripada 611 ulasan" "
Penilaian 4 - Lemah. 41 daripada 611 ulasan" "
Penilaian 2 - Teruk. 27 daripada 611 ulasan" "

8.4/10

Kebersihan

8.6/10

Kakitangan & perkhidmatan

7.6/10

Kemudahan

8.0/10

Keadaan hartanah & kemudahan

8.0/10

Mesra alam

Ulasan

10/10 Cemerlang

Boon Thye

Menginap 1 malam pada Sep 2023
Respons daripada Mohan Raj Thanapal pada 13 Dis 2023
Dear Boon Thye,Thank you for your wonderful feedback and ratings. We are pleased to know that you have enjoyed your stay with us, and we look forward to welcoming you back again soon.Kind regards,Mohan Raj ThanapalHotel Manager

6/10 Boleh diterima

Pengembara yang disahkan

Sukakan: Kakitangan & perkhidmatan
Mudah mrmperolehi semua keperluan terutama makanan dan barangan harian. Bauan dan kekotaran di persekitaran berjangkit di kedudukan hotel ini. Kesempitan dan kesesakkan
Menginap 1 malam pada Apr 2019
Respons daripada Shane Ingram pada 6 Mei 2019
Dear Valued Guest, Thank you for leaving us with a great rating. I hope you've enjoyed your stay with us and look forward to welcoming you back to Hilton Garden Inn Kuala Lumpur again soon. Sincerely, Shane Ingram Hotel Manager

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Hotel cantik, pemandangan cantik cuma sediakan 2 access card untuk kemudahan guess..
Menginap 1 malam pada Jul 2018
Respons daripada Hilton pada 2 Ogo 2018
Dear Value Guest, Thank you for leaving us with a great review. I am pleased to note that you have enjoyed your stay with us and look forward to welcoming you back to Hilton Garden Inn Kuala Lumpur again soon. Sincerely, Shane Ingram Hotel Manager

8/10 Baik

Akira

Sukakan: Kebersihan, kakitangan & perkhidmatan
HILTONというブランドだから当然かもしれないけれど、朝食は美味しいと思いました。通常、ビュッフェの場合には毎日似たようなものが置いてありますが、ライスやパン等以外の料理については毎日違う料理が提供されていました。このホテルを利用する魅力の一つだと思います。
Menginap 4 malam pada Apr 2024

6/10 Boleh diterima

baldev

Tidak sukakan: Keadaan hartanah & kemudahan
Menginap 3 malam pada Mac 2024

10/10 Cemerlang

Sudhir, Webster

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
the hotel had a very friendly staff and had a wonderful view of the city
Menginap 4 malam pada Mac 2024

10/10 Cemerlang

Mohamed Zaid

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mac 2024

10/10 Cemerlang

Louis

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This hotel location is close to MRT transit, market shopping and restaurants. We absolutely felt safe around the area.
Menginap 3 malam pada Feb 2024

8/10 Baik

Jodie, Honolulu

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Spacious room. Lovely view of the Petronas Towers. Short walk to the train station. Our room did have a very stained carpet but overall, we had a nice stay. Thank you to Abdullah the housekeeper who surprised us with towel swans for our anniversary. That was a sweet gesture :)
Menginap 6 malam pada Jan 2024

8/10 Baik

Shoichi

Mengembara bersama kumpulan
Sukakan: Kebersihan, kemudahan
角部屋の眺望は良い。 電源プラグはBF型。 排水は少し弱い。 清掃は完璧。
Menginap 3 malam pada Feb 2024

8/10 Baik

Ryosuke

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
シャワールームにカーテンがないのでいつも洗面所がびしょ濡れになります。バスタオルなどの交換も担当者によりまちまちです。朝食は毎日メニューの変化はありません。コインランドリーは１階にあり助かりました。ホテルの周辺はリトルインディアであまり治安は良いとは思えません。あとコインランドリーやエレベーターを利用するのには必ずルームカードが必要です。私は慣れると居心地良かったと思います。
Menginap 5 malam pada Feb 2024

6/10 Boleh diterima

Molmo

Menginap 1 malam pada Feb 2024

6/10 Boleh diterima

Kyle

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Nice staff and friendly housekeepers. The onsite self serve washer and dryer was very convenient. I like they provide guest with free water bottles everyday. Our room size was big and had strong air conditioning which was a plus. Although the rooms are getting old. Mold in the showers and in various places in the washroom. Shower head leaks a lot. Pillow cases were dirty on all 4 pillows we got. The carpet is very dirty in the room and in the hallways. Various mysterious red patches on the carpet in the room and in hallways. Breakfast food was nothing to be excited about. The surrounding area of the hotel is very run down. Overall for the price it was decent. Not somewhere to go for a nice stay, it is good for just a place to sleep.

8/10 Baik

Cesar Ysmael Clemente, Seattle

Menginap 4 malam pada Feb 2024

4/10 Lemah

SAEED

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Menginap 5 malam pada Jan 2024

2/10 Teruk

Omar

Mengembara bersama keluarga dan kanak-kanak
The hotel's photos on expedia are miss leading. The hotel is in a very bad area. The hotel has no lobby. The staff's service is terrible. We arrived and asked for someone to help with our luggage, they said we don't have this service. They had 2 groups at the hotel, so noisy groups. They used to come late at the night screaming. I cancelled my last 3 nights at the hotel, they didn't accept to refund our unused nights. They even wanted to charge me additional tax claiming that booking through expedia is with no taxes. I opened the email from expedia and showed them that my booking is paid with taxes and fees. I don't recommend this hotel to anyone. If you want to have a nice vacation specially with kids, book in different hotel.
Menginap 7 malam pada Jan 2024

10/10 Cemerlang

Nathaniel

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Short 3 night stay
Had a comfortable 3 night stay. Enjoying breakfast
Menginap 3 malam pada Jan 2024

8/10 Baik

Kim

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Good location . Staffs very friendly and helpful
Menginap 3 malam pada Jan 2024

10/10 Cemerlang

??

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
ほぼ予約時の画像通りの部屋で、値段の割に広くきれいでとても満足しました。朝食は種類があり美味しかったです。私がボタンを2つ同時に押してしまったせいか、トイレの水が止まらなくなったときはすぐに対応してくれて安心しました。周辺の治安はあまり良くないようですがこれはホテルの責任ではありません。ショッピングモールで食事をしたので何も問題はありませんでした。アイロンとアイロン台が予め部屋にあるのは便利でした。また機会があればここを利用したいと思います。
Menginap 4 malam pada Jan 2024

10/10 Cemerlang

André

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
La chambre est grand et très confortable. L’air climatisé est efficace. Il y a de la moisissure et saletés accumulés Dans les coins des murs et à terre dans la douche. Super tranquille et 100% sécuritaire. Le buffet pour le déjeuner est complet avec beaucoup de choix
Menginap 2 malam pada Jan 2024

8/10 Baik

Carlo, Olbia

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Jan 2024

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 4 malam pada Dis 2023
Respons daripada Mohan Raj Thanapal pada 11 Jan 2024
Dear Sir/Mdm,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. We are delighted to learn that you enjoyed your stay, and that we look forward to welcoming you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

8/10 Baik

Hiromi

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Dis 2023
Respons daripada Mohan Raj Thanapal pada 11 Jan 2024
Dear Hiromi,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. We are delighted to learn that you enjoyed your stay, and that we look forward to welcoming you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

8/10 Baik

Mohammad Hafis

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Dis 2023
Respons daripada Mohan Raj Thanapal pada 11 Jan 2024
Dear Mohammad Hafis,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. We are delighted to learn that you enjoyed your stay, and that we look forward to welcoming you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

10/10 Cemerlang

BALAGANAPATHI

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Dis 2023
Respons daripada Mohan Raj Thanapal pada 11 Jan 2024
Dear Balaganapathi,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. We are delighted to learn that you enjoyed your stay, and that we look forward to welcoming you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

6/10 Boleh diterima

Danhui

Menginap 3 malam pada Jan 2024
Respons daripada Mohan Raj Thanapal pada 11 Jan 2024
Dear Danhui,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. We hope you enjoyed your stay with us. We look forward to welcoming you back again soon.Kind regards,Mohan Raj ThanapalHotel Manager

10/10 Cemerlang

Sharadha

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 5 malam pada Dis 2023
Respons daripada Mohan Raj Thanapal pada 5 Jan 2024
Dear Sharadha,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. We are delighted to learn that you enjoyed your stay, and that we look forward to welcoming you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

10/10 Cemerlang

MAMORU

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
設備は少し古いですが、清潔感はあります。 スタッフも親切で丁寧に対応していただけました。 ただ日本語は通じないので、それなりの英語力は必要なのと、朝晩は中国人がうるさいです。特に朝食のレストランで大声で話すのは止めてほしい。 近所のハンバーガ屋さんとコーン屋さん（屋台）がお勧めです。
Menginap 7 malam pada Nov 2023

8/10 Baik

George

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Reasonable price and clean
Menginap 4 malam pada Dis 2023
Respons daripada Mohan Raj Thanapal pada 5 Jan 2024
Dear George,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. We are delighted to learn that you enjoyed your stay, and that we look forward to welcoming you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

10/10 Cemerlang

Manju

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Excellent Service and Staff
Menginap 3 malam pada Dis 2023
Respons daripada Mohan Raj Thanapal pada 5 Jan 2024
Dear Manju,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. We are delighted to learn that you enjoyed your stay, and that we look forward to welcoming you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

10/10 Cemerlang

Priyanka

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan

2/10 Teruk

charles

Tidak sukakan: Kakitangan & perkhidmatan
Better options elsewhere
Having been transferred onto 3 different rooms after check in was a bit harrowing. We had to report 3 times, before it repaired, even tried to complain to the manager, still waiting to hear from him. The service did not have any street maps to give out, we asked the security guard how to get to Chinatown, he tpd to wait for a minute, never saw him again!!! They are using the Hilton name, but not giving the service you would expect from the Hilton brand
Menginap 3 malam pada Dis 2023
Respons daripada Mohan Raj Thanapal pada 13 Dis 2023
Dear Charles,Thank you for making Hilton Garden Inn KL as your choice of accommodation during your most recent trip. However, we regret noticing that you were not able to experience the warmth of our hospitality to the fullest. We genuinely acknowledge your concerns, and our Hotel Manager has contacted you through a separate email. Please be assured that your constructive comments are much appreciated and duly noted for improvement. We hope that you will give us another opportunity to provide you with the exceptional service you deserve.Kind regards,Hilton Garden Inn Kuala Lumpur

10/10 Cemerlang

doralyn

Menginap 15 malam pada Nov 2023
Respons daripada Mohan Raj Thanapal pada 13 Dis 2023
Dear Doralyn,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. We are delighted to learn that you enjoyed your stay, and that we look forward to welcoming you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

10/10 Cemerlang

Harlan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Very clean
Menginap 4 malam pada Nov 2023
Respons daripada Mohan Raj Thanapal pada 13 Dis 2023
Dear Harlan,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. We are delighted to learn that you enjoyed your stay, and that we look forward to welcoming you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

10/10 Cemerlang

Sally

Menginap 1 malam pada Nov 2023
Respons daripada Mohan Raj Thanapal pada 13 Dis 2023
Dear Sally,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. We are delighted to learn that you enjoyed your stay, and that we look forward to welcoming you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

8/10 Baik

Yeong, singapore

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Overall was good but minus 1 star due to given room was different from the advertised/booked room and hotel didnt provide a hair dryer in the room
Menginap 3 malam pada Nov 2023
Respons daripada Mohan Raj Thanapal pada 13 Dis 2023
Dear Yeong,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. We hope you enjoyed your stay with us. We regret to note from your comments with regards to hair dryer not available in your room. We do provide hair dryer as part of the room amenity in the hotel, typically located in the wardrobe area for your convenience.Please accept our sincere apologies for any inconvenience caused. We hope to welcome you again in the near future.Kind regards,Mohan Raj ThanapalHotel Manager

2/10 Teruk

Avtar

Mengembara bersama keluarga, Mengembara bersama kumpulan
I paid for my breakfast double time, never got my preferred side and beds were to small.
Menginap 4 malam pada Nov 2023
Respons daripada Mohan Raj Thanapal pada 13 Dis 2023
Dear Avtar,Thank you for making Hilton Garden Inn KL as your choice of accommodation during your most recent trip. However, we regret noticing that you were not able to experience the warmth of our hospitality to the fullest. We sincerely apologize for any inconvenience caused. Please forward your detailed concerns to us directly for further review on our service and delivery.We hope to welcome you again in the near future.Kind regards,Mohan Raj ThanapalHotel Manager

8/10 Baik

ATANU

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Malaysia Hilton
The room was a bit small and meagerly furnished. However, as promised, the Petronas Towers were very much visible. Also the room was tidy, beds very comfortable and the bathroom was okay. Overall it was nice considering very good breakfast. The staff was very efficient. At the last, Indian Hiltons are undoubtedly better.
Menginap 1 malam pada Nov 2023
Respons daripada Mohan Raj Thanapal pada 13 Dis 2023
Dear Atanu,Thank you for taking the time to provide us with a detailed review of your most recent visit. We are delighted to learn that you thoroughly enjoyed your stay, and that you found our services and amenities to your kind preference. Kindly be assured that we have shared your kind words with our team, to help inspire us and improve where we can.We hope to welcome you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

10/10 Cemerlang

Sally

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Nov 2023
Respons daripada Mohan Raj Thanapal pada 13 Dis 2023
Dear Sally,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. We are delighted to learn that you enjoyed your stay, and that we look forward to welcoming you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

8/10 Baik

Theresa Huong

Menginap 4 malam pada Okt 2023
Respons daripada Mohan Raj Thanapal pada 29 Nov 2023
Dear Theresa,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. We are delighted to learn that you enjoyed your stay, and that we look forward to welcoming you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

10/10 Cemerlang

Monika

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Excellent service
The stay was no hassle and pleasant. All the staffs were very helpful and friendly. The location was great & well-connected. Couldn't have asked for more. Thank you
Menginap 5 malam pada Okt 2023
Respons daripada Mohan Raj Thanapal pada 22 Nov 2023
Dear Monika,Thank you for your wonderful feedback and ratings. We are pleased to know that you have enjoyed your stay with us, and we look forward to welcoming you back again soon.Kind regards,Mohan Raj ThanapalHotel Manager

10/10 Cemerlang

JAMES

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Okt 2023
Respons daripada Mohan Raj Thanapal pada 21 Nov 2023
Dear James,Thank you for your wonderful ratings. We are pleased to know that you have enjoyed your stay with us, and we look forward to welcoming you back again soon.Kind regards,Mohan Raj ThanapalHotel Manager

10/10 Cemerlang

PENTADBIRAN

Menginap 1 malam pada Okt 2023
Respons daripada Mohan Raj Thanapal pada 21 Nov 2023
Dear Guest,Thank you for your wonderful ratings. We are pleased to know that you have enjoyed your stay with us, and we look forward to welcoming you back again soon.Kind regards,Mohan Raj ThanapalHotel Manager

10/10 Cemerlang

LUIZ ADOLFO

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Okt 2023
Respons daripada Mohan Raj Thanapal pada 21 Nov 2023
Dear Luiz Adolfo,Thank you for your wonderful feedback and ratings. We are pleased to know that you have enjoyed your stay with us, and we look forward to welcoming you back again soon.Kind regards,Mohan Raj ThanapalHotel Manager

10/10 Cemerlang

JAMES

Menginap 9 malam pada Okt 2023
Respons daripada Mohan Raj Thanapal pada 21 Nov 2023
Dear James,Thank you for your wonderful feedback and ratings. We are pleased to know that you have enjoyed your stay with us, and we look forward to welcoming you back again soon.Kind regards,Mohan Raj ThanapalHotel Manager

10/10 Cemerlang

Margret Jelanan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
5-star services
Even though it was a 4-star hotel, surely it had a 5-star service.
Menginap 1 malam pada Okt 2023
Respons daripada Mohan Raj Thanapal pada 18 Nov 2023
Dear Margret Jelanan,Thank you for your wonderful feedback and ratings. We are pleased to know that you have enjoyed your stay with us, and we look forward to welcoming you back again soon.Kind regards,Mohan Raj ThanapalHotel Manager

8/10 Baik

Voit

Mengembara bersama pasangan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Das Hotel an sich ist schön, nur die Lage, mitten in einem indischen Viertel, ist weniger ansprechend.
Menginap 1 malam pada Okt 2023
Respons daripada Mohan Raj Thanapal pada 18 Nov 2023
Dear Voit,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. We are delighted to learn that you enjoyed your stay, and that we look forward to welcoming you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

10/10 Cemerlang

kazuya

Sukakan: Kebersihan, kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
受付で待たさせるがそれ以外はGOOD
Respons daripada Mohan Raj Thanapal pada 14 Nov 2023
Dear Kazuya,Thank you for your wonderful feedback and ratings. We are pleased to know that you have enjoyed your stay with us, and we look forward to welcoming you back again soon.Kind regards,Mohan Raj ThanapalHotel Manager

8/10 Baik

kazufumi

Menginap 6 malam pada Sep 2023
Respons daripada Mohan Raj Thanapal pada 16 Okt 2023
Dear Kazufumi,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. We are delighted to learn that you enjoyed your stay, and that we look forward to welcoming you again soon.Kind regards,Mohan Raj ThanapalHotel Manager

6/10 Boleh diterima

HERVE

Sukakan: Kebersihan, kakitangan & perkhidmatan
The breakfast was good. Very Noisy neighbours first night. Problem with tv remote, water in the shower to cold, the neighbourhood was so so. All the persons at the front desk was very gentle.
Menginap 2 malam pada Sep 2023
Respons daripada Mohan Raj Thanapal pada 9 Okt 2023
Dear Herve,Thank you for choosing us as your choice of accommodation during your recent trip to Kuala Lumpur. I regret to note that your overall experience did not quite live up to your expectations and I apologize for the inconvenience this had caused. Please be assured that your constructive comments are much appreciated and duly noted for improvement. Nevertheless, we look forward to welcoming you back to Hilton Garden Inn Kuala Lumpur again soon for a much-improved experience.Kind regards,Mohan Raj ThanapalHotel Manager