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Ulasan tentang Best Western i-City Shah Alam

4 out of 5
Best Western i-City Shah Alam
A-GF-01, No 6, Persiaran Multimedia, i-City, Selangor Golden Triangle, Shah Alam, Selangor

Ulasan

8.0

Sangat Baik

Penilaian 10 - Cemerlang. 57 daripada 183 ulasan" "
Penilaian 8 - Baik. 75 daripada 183 ulasan" "
Penilaian 6 - Boleh diterima. 43 daripada 183 ulasan" "
Penilaian 4 - Lemah. 3 daripada 183 ulasan" "
Penilaian 2 - Teruk. 5 daripada 183 ulasan" "

8.0/10

Kebersihan

8.2/10

Kakitangan & perkhidmatan

8.8/10

Kemudahan

7.8/10

Keadaan hartanah & kemudahan

9.4/10

Mesra alam

Ulasan

8/10 Baik

Muhamad Samsul

Menginap 2 malam pada Nov 2023

10/10 Cemerlang

Zamzila g

Menginap 3 malam pada Okt 2023

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Pihak hotel telah mengadakn tunjuk arah kiblat utk muslim customer tetap tikar solat tidak disedia
Menginap 1 malam pada Feb 2018
Respons daripada Anthony Kong pada 21 Feb 2018
Hi there, Thank you for the perfect score and we are glad to know that your recent stay with us was satisfying. Pertaining to the prayer mat, guests may feel free to request from our Front Office and they are pleased to assist on this matter. Hope to see you again soon :) Kind regards, Anthony Kong General Manager

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
hotel yg bagus untuk anak2
begus untuk anak2 bermain dan byk permainan dan kemudahan yg disediakan
Menginap 1 malam pada Nov 2017
Respons daripada Anthony Kong pada 14 Nov 2017
Hi There, Thank you for your review and rating ! We are glad that you and your family enjoyed your stay with us. Our hotel indeed located inside the beautiful and relaxing I-City which equipped with lots of activities and facilities. We would like to welcome you again in the near future . Kind Regards, Anthony Kong General Manager

2/10 Teruk

Nur Afizah

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Perkhidmatn tv dan telefon tidak berfungsi dgn baik. Saya ingin laporkan tentang paip rosak pun terpaksa turun ke reception lgi utk melaporkan. Saya cuba col telefon guna hp mereka xjawab juga. Alasan yang mereka berikan ada masalah line connection. Sangat mengecewakan. Saya harap pihak hotels.com jangan mempromosikan lagi hotel ini kerana sangat teruk. Saya sangat kecewa waktu itu. Saya menyesal kerana beri bayaran penuh. Tq
Menginap 1 malam pada Ogo 2017
Hi Nur Afizah, Thank you for the review. We regret on your unpleasant experience with us. However, unfortunately we unable to trace any complaint made to our reception team. Should you don't mind to share with us the name of the staff that you approached and the time that you made the complaint so that we can trace back in our CCTV footage for further investigation. Feel free to drop me a line and we look forward to welcome you back again to let us redeem ourselves. Kind regards, Anthony Kong General Manager

8/10 Baik

Mohd izzat

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
sangat berpuas hati dengan bilik yang selesa tempat makan yang selesa tempat parking kereta disediakan cuma channel tv yang kurang memuaskan.

6/10 Boleh diterima

Pengembara yang disahkan

Sukakan: Kebersihan, keselesaan bilik
Simple & comfortable hotel for short gateway
Scra keseluruhan perkhidmatan amat memuaskan, bilik kemas cuma ruang agk terhad. Layanan pihak hotel baik & membantu, hotel berdektan dgn icity.

6/10 Boleh diterima

Pengembara yang disahkan

6/10 Boleh diterima

ina mizi, kuantan

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
ok je lah
seronok cuma keadaan air cond bilik yang agak panas..pukul 3pg pun rase macam nak mandi sebab air cond tak sejuk

6/10 Boleh diterima

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Tidak sukakan: Keselesaan bilik
Mandian air panas mengecewakan.
Mandian air panas sangat mengecewakan. Anda tidak boleh mengawal kepanasan air. Ada 2 keadaan, samada air terlalu panas atau air sejuk.

6/10 Boleh diterima

Siti Azilawati, Kedah

Penginapan yang selesa...
Hotel ini sesuai untuk percutian keluarga dan rakan-rakan.. Simple, bersih, staff yang sentiasa memberi kerjasama, tempat makan dan riadah yang senang...

8/10 Baik

Ching Keng, Penang

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Best Western i-City
1) Lokasi yang strategik 2) Amat sesuai untuk penginapan dan rekreasi sekeluarga kerana terdapat taman tema di sekelilingnya 3) Harga bilik yang berpatutan 4) Terdapat juga kedai makanan yang berdekatan 5) Bilik agak bersih 6) Perkhidmatan di kaunter adalah mesra 7) Masa Check-in pada pukul 3pm adalah terlalu lewat

8/10 Baik

Komala, Petaling Jaya

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good
Menginap 1 malam pada Sep 2023

10/10 Cemerlang

Chun hao

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Jun 2023

10/10 Cemerlang

Florence

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I love the hotel.. staff also are very friendly, especially Fairos, a senior duty manager, very helpful greeted me everyday to make sure im ok, I will definitely be back and want to experience the theme park.
Menginap 4 malam pada Apr 2023

10/10 Cemerlang

Jesvinder

Menginap 1 malam pada Dis 2022

8/10 Baik

Jesvinder

Menginap 5 malam pada Dis 2022

10/10 Cemerlang

NOR SHAM BINTI MD JUB

Menginap 2 malam pada Dis 2022

10/10 Cemerlang

Steven

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very good of all
Menginap 2 malam pada Nov 2022

10/10 Cemerlang

Serene

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Jul 2022

4/10 Lemah

KEE HANG

Menginap 3 malam pada Jun 2022

6/10 Boleh diterima

richard

Pengembara perniagaan
Sukakan: Kakitangan & perkhidmatan
Picked up the toom phone to order room service and the cable fell out
Menginap 4 malam pada Mei 2022

8/10 Baik

nurul hanisah

Menginap 1 malam pada Mei 2022

10/10 Cemerlang

Rosmadi

Menginap 2 malam pada Mei 2022

10/10 Cemerlang

Chin Hui

Menginap 3 malam pada Apr 2022

10/10 Cemerlang

Thainmuli

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Everyting excellent
Menginap 4 malam pada Apr 2022

8/10 Baik

TAKAYUKI

Pengembara perniagaan
Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
ショッピングモールとの距離が残念。
ホテルは静かで良いホテルです。 ただショッピングモールのセントラルI-Cityへのアクセスは歩いて行くにはちょっと遠いです。 モール直結の遊歩道があれば...価格もリーズナブルで良いんですが。 ただ車があれば全く問題はないです。
Menginap 2 malam pada Apr 2022

8/10 Baik

Aliaa

Pengembara perniagaan, Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It is a nice place to stay
Menginap 2 malam pada Mac 2022

10/10 Cemerlang

MAWARTI BINTI TUDANG

Best
Menginap 1 malam pada Mac 2022

8/10 Baik

Francis

Pengembara perniagaan, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
good place to stay, will prefer coming back
Menginap 4 malam pada Mac 2022

8/10 Baik

Sulaiman Mohd Zambri, Johor Bahru

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
A very good place to stay in as surrounded by the shopping centers and attractions
Menginap 1 malam pada Feb 2022

10/10 Cemerlang

Ramesh

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
1st Time staying in Shah Alam
Easy access to my office. Service outstanding, Very friendly staff with good amenities. Room was comfortable, clean and service staff accommodating.
Menginap 1 malam pada Jan 2022

4/10 Lemah

Fahri Zaini

Pengembara perniagaan
Menginap 1 malam pada Okt 2020

8/10 Baik

Jyalin

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Okt 2020

8/10 Baik

Mohd Fairul

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Ogo 2020

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
xcellent
Reservation fast and easy, the staff friendly and helpfull, room is clean and neat
Menginap 1 malam pada Jul 2020

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mac 2020

6/10 Boleh diterima

Pengembara yang disahkan

Pengembara perniagaan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
エントランス前の通りは夜間人がほとんどおらず、少々不安な雰囲気。
Menginap 1 malam pada Feb 2020
Respons daripada Anthony Kong - General Manager pada 20 Feb 2020
Hi there! Thanks for leaving us a review. Do come back and stay with us again soon, whenever travel plan brings you back to Shah Alam, Malaysia! See you around.

10/10 Cemerlang

Pengembara yang disahkan

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Cleanliness is good. The room is true to the pictures.
Menginap 1 malam pada Jan 2020
Respons daripada BW i-City pada 22 Jan 2020
Hello there Thank you for sharing your stay experience. We are happy that you found our hotel cleanliness up to your expectations and that you enjoyed your stay with us. Please do come back soon as we look forward to serving you Best regards Anthony Kong General Manager

10/10 Cemerlang

Pengembara yang disahkan

Pengembara perniagaan, Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Already more than 6 time check in this hotel, the best hotel in icity to stay
Menginap 1 malam pada Dis 2019
Respons daripada BW i-City pada 31 Dis 2019
Hello there! Thank you for your kind comments, we are over the moon that you enjoyed your stay with us not just once, but all the six times you were here. Please come back again soon:) Best regards Anthony Kong General Manager

10/10 Cemerlang

ROSMADI

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Ok
Nice place & environment
Menginap 2 malam pada Dis 2019
Respons daripada BW i-City pada 31 Dis 2019
Hi Rosmadi Thank you for sharing your stay experience. We are happy that you enjoyed your stay with us and we certainly look forward to seeing you again Best regards Anthony Kong General Manager

10/10 Cemerlang

Kim Meng

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Relax trip
Overall the hotel service is great, the food is good and location is easily accessible. The I-City theme park beside is great place for family or friends to have fun. Within walking distance there is also a mall for shopping and other entertainments.
Menginap 3 malam pada Dis 2019
Respons daripada BW i-City pada 18 Dis 2019
Hi there Thank you for sharing your stay experience. We are happy to hear that you found our location convenient and that you had an enjoyable stay. Please do come back again soon, we look forward to serving you again Best regards Anthony Kong General Manager

10/10 Cemerlang

Sahrul

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Bilik ok dan selesa
Menginap 2 malam pada Dis 2019
Respons daripada BW i-City pada 16 Dis 2019
Hi Sahrul Thank you for sharing your stay experience. We are truly glad you found our rooms comfortable. We certainly look forward to serving you again Kind regards Anthony Kong General Manager

10/10 Cemerlang

Pengembara yang disahkan

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
very statisfied to been here!
Menginap 1 malam pada Okt 2019
Respons daripada BW i-City pada 16 Dis 2019
Hi there Thank you for sharing your feedback. We are truly glad we made your stay comfortable. Please come back again soon, we look forward to serving you Best regards Anthony Kong General Manager

10/10 Cemerlang

Pengembara yang disahkan

Menginap 1 malam pada Nov 2019
Respons daripada BW i-City pada 21 Nov 2019
Dear Anonymous Thank you for choosing to stay with us and for rating us 5 out of 5. We are truly glad you enjoyed your time at Best Western i-City and we look forward to serving you again soon Kind regards Anthony Kong General Manager

8/10 Baik

Neil

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Okt 2019
Respons daripada Anthony Kong pada 23 Okt 2019
hi Neil Thank you for rating us 8 out of 10. It was our pleasure serving you and we hope to serve you again soon Kind regards Anthony Kong General Manager

8/10 Baik

Patrick, Singapore

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
no gym and swimming pool, not near to shopping, not many small shops around other than the 7-11 and Old Town Coffee cafe.
Menginap 2 malam pada Okt 2018
Respons daripada Anthony Kong pada 1 Nov 2018
Hi Patrick, Thank you for the feedback. Just a quick note that we do have gym facility at level 5, just next to our restaurant outlet View Café. Pertaining to your comment about swimming pool, we would suggest guests to go i-City Water World which is just 3 minutes walking distance from our hotel. We hope to have another opportunity to host your stay again, take care :) Kind regards, Anthony Kong General Manager

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
visit Klang
this hotel is located at very near to Klang, just about 5 mins drive. Very clean and quiet. Will stay again when we visit Klang
Menginap 2 malam pada Ogo 2018
Respons daripada Anthony Kong pada 17 Ogo 2018
Hi there, Thank you for taking time to write us review. We are glad to hear that you have enjoyed staying with us and you found that our hotel location is strategic. We look forward to welcome you again soon :) Kind regards, Anthony Kong - General Manager

8/10 Baik

Lynn, Malaysia

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Ogo 2018
Respons daripada Anthony Kong pada 15 Ogo 2018
Hi Lynn, Thank you very much for the review. We are happy to know that you have enjoyed your overall stay experience with us. We look forward to see you again soon. Take care! Kind regards, Anthony Kong General Manager

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Ogo 2018
Respons daripada Anthony Kong pada 14 Ogo 2018
Hi there, Thank you for the excellent rating. We are happy to hear that you have enjoyed staying with us and the great pleasure was all ours. We look forward to welcome you back again! Kind regards, Anthony Kong General Manager