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Ulasan tentang Radisson Blu Hotel, Krakow

5 out of 5
Radisson Blu Hotel, Krakow
17, Straszewskiego Street, Kraków, Lesser Poland

Ulasan

9.2

Hebat

Penilaian 10 - Cemerlang. 631 daripada 1001 ulasan" "
Penilaian 8 - Baik. 297 daripada 1001 ulasan" "
Penilaian 6 - Boleh diterima. 52 daripada 1001 ulasan" "
Penilaian 4 - Lemah. 12 daripada 1001 ulasan" "
Penilaian 2 - Teruk. 9 daripada 1001 ulasan" "

9.4/10

Kebersihan

9.2/10

Kakitangan & perkhidmatan

9.0/10

Kemudahan

9.2/10

Keadaan hartanah & kemudahan

9.0/10

Mesra alam

Ulasan

10/10 Cemerlang

Brock

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good bar and good rooms
Menginap 2 malam pada Mei 2024
Respons daripada Iwona Fiolek Assistant Front office Manager pada 23 Mei 2024
Dear Brock,thank you for your comment and for compliments our bar and rooms. We cant wait to host you again.Best regars,

6/10 Boleh diterima

Nicholas

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Lovely room but for me too warm. The aircon did cool the room a little but the fan was quite loud. I opened the window at night but that wasn’t really very useful as the church bells were ringing all night. I found the bed very firm. The breakfast was ok except that the scrambled eggs were rubbery and the baked beans were only just warm. The coffee was awful. Didn’t bother with the breakfast again. A shame as I was really looking forward to staying in this hotel.
Menginap 6 malam pada Mei 2024
Respons daripada Iwona Fiolek Assistant Front office Manager pada 23 Mei 2024
Dear Nicholas,thank you for sharing with us your feelings after staying in our hotel. We are sorry to hear that we didn't met your expectations. Your review was forwarded also to our kitchen staff to be more focus during preparing food for breakfast. The same in reference to air condition. Your issue is a sign for us to repair it as soon as possible. We hope to see you again. Best regards,

10/10 Cemerlang

Marcin, Worth

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
.
Menginap 1 malam pada Apr 2024
Respons daripada Iwona Fiolek Assistant Front office Manager pada 15 Mei 2024
Szanowny Panie Marcinie,bardzo dziękujemy za ocenę.Pozdrawiam serdecznie,

8/10 Baik

Robert, Broomfield

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mac 2024
Respons daripada Iwona Fiolek Assistant Front office Manager pada 15 Mei 2024
Szanowny Panie Robercie,dziękujemy za wybranie naszego hoteli i pozostawienie oceny.Zapraszamy ponownie.Pozdrawiam serdecznie,

8/10 Baik

victor

Mengembara bersama kumpulan
Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
It was ideally situated for my taste, hotel with friendly and helpful staff, excellent breakfast buffet, well kept lobby and a cute bar area.
Menginap 14 malam pada Mac 2024
Respons daripada Daniel Ryan, Guest Service Representative pada 12 Apr 2024
Dear Mr. VictorThank you for leaving us an feedback.We are happy to hear that you enjoyed your stay with us. We are pleased that the Breakfast and Bar matched your expectations.Kind regards,

10/10 Cemerlang

Jaideep

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Simply the best location in Krakow., clean hotel which lacks for nothing.
Menginap 4 malam pada Mac 2024
Respons daripada Daniel Ryan, Guest Service Representative pada 12 Apr 2024
Dear Guest,We would like to thank you for leaving us an review about your stay.We are pleased that you enjoyed your stay with us and we are glad to hear that the location was considered as an big advantage.All the best

10/10 Cemerlang

robert

Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
very vibrant with the decor . was a little dusty but the place was under decoration .
Menginap 1 malam pada Feb 2024
Respons daripada Bartosz, Front Office Supervisor pada 4 Mac 2024
Dear Robert,Thank you feedback. Renovation is finished, now guests can feel like at home in our refreshed indoors.

10/10 Cemerlang

Robert Leslie

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Fabulous hotel in the most amazing and convenient location. Staff polite, welcoming and friendly and have gone above and beyond for us. Highly recommend.
Menginap 3 malam pada Feb 2024
Respons daripada Bartosz, Front Office Supervisor pada 4 Mac 2024
Dear Mr. Leslie,Thank you for sharing your opinion. We appreciate high rate. We look forward for your next stay!

8/10 Baik

Stefan

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Menginap 3 malam pada Feb 2024

6/10 Boleh diterima

Fernando

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Feb 2024

8/10 Baik

Marthine Høyer

Mengembara bersama kumpulan
Sukakan: Keselesaan bilik
Menginap 2 malam pada Jan 2024

8/10 Baik

Chris

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Great hotel to explore Krakow
Very nice hotel in a great location - staff super friendly, only disappointment was that there was no bar due to refurbishment (jan-April 2024 I believe) and the breakfast was underwhelming for 20 Euros... would advise walking to a cafe and having breakfast there. Room was large and comfortable with huge TV and great shower
Menginap 1 malam pada Jan 2024
Respons daripada Izabela Tomczyk, Front Office pada 17 Jan 2024
Dear Mr. Chris,Thank you very much for your stay with us and also for your review. We are very grateful for your appreciated a lots of aspects in our hotel. At the same we would like just explain that bar in our hotel working normally, but in other place like than always. Thank you very much also for your remarks. They are already passed to relevant managers. We hope it will help us to improve our service, All the best,Izabela TomczykFront Office

10/10 Cemerlang

richard

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
GREAT PACE TO STAY FOR A TOURIST
LOCATION IS PERFECT FOR A TOURIST STAY. REALLY GOOD BREAKFATS TO START YOU OFF AND STAFF WAS VERY FRIENDLY.
Menginap 4 malam pada Dis 2023
Respons daripada Iwona Fiolek Assistant Front office Manager pada 6 Jan 2024
Dear Richard,thank you for your comment. We are happy to read that your stay was really good. Thank you for all compliments. We hope to host you again in the near future.Best regards,

10/10 Cemerlang

Aidan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Top hotel. Very nice and only 5 minutes from the main square.
Menginap 3 malam pada Dis 2023
Respons daripada Izabela Tomczyk, Front Office pada 2 Jan 2024
Dear Mr. Aidan,Thank you very much for your stay with us. We are very happy to know that your stay was enjoyable and our location is so good for you. We are waiting for your next stay with us.All the best,Izabela Tomczyk FO

10/10 Cemerlang

Anna

Mengembara bersama pasangan
Menginap 1 malam pada Dis 2023

10/10 Cemerlang

Brian

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 7 malam pada Dis 2023

10/10 Cemerlang

Joanne

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 4 malam pada Dis 2023

10/10 Cemerlang

Robert

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Excellent location close to main square
Menginap 1 malam pada Dis 2023
Respons daripada Izabela Tomczyk Front Office pada 15 Dis 2023
Dear Mr. Robert,Thank you very much for your stay with us and for your review. We are very happy to know that your stay was so great with us and it is very nice to know that our location is so perfect for you. We are waiting for your next stay with us with our pleasure of course!Best wishes from Cracow,Izabela TomczykFront Office

8/10 Baik

Mattis

Mengembara bersama pasangan, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Sentralt
Menginap 3 malam pada Nov 2023
Respons daripada Izabela Tomczyk, Front Office pada 18 Dis 2023
Dear Mr. Mattis,Thank you very much for your stay with us and for your good notes for us. We are very glad that your stay was great and location was very good for you as well. We are waiting for your next stay with us!

10/10 Cemerlang

Pengembara yang disahkan

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Ruhiges Hotel mit sehr guten Betten in Stadtmitte
Sehr gutes Hotel, extrem bequeme Betten, gute Vodka Fachkenntnisse an der Bar! -alles bestens
Menginap 1 malam pada Nov 2023
Respons daripada Iza Tomczyk, Front Office pada 21 Nov 2023
Dear Guest,Thank you very much for your stay with us and for your review. We are very happy that your stay was so great. Thank you very much for your appreciated our bar! It will be pleasure for us to welcome you again.All the best,

10/10 Cemerlang

John

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great hotel and excellent staff.
Menginap 2 malam pada Nov 2023
Respons daripada Iza Tomczyk, Front Office pada 15 Nov 2023
Dear Mr. John,Thank you very much for your stay with us and for your feedback. We are very happy to know that your stay was enjoyable and safe. We are waiting for your next stay with us. It will be pleasure for us.All the best, Iza Tomczyk, Front Office

10/10 Cemerlang

Jorge

Pengembara perniagaan, Mengembara bersama keluarga, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 4 malam pada Nov 2023

10/10 Cemerlang

Kim

Pengembara perniagaan
Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 4 malam pada Okt 2023

10/10 Cemerlang

Matthew

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Nov 2023

10/10 Cemerlang

Jacqueline

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very nice hotel with a professional staff. Would stay again.
Menginap 2 malam pada Okt 2023
Respons daripada Iza Tomczyk, Front Office pada 15 Nov 2023
Dear Ms. Jacqueline,Thank you very much for your stay with us and for your review as well. We are very happy that your stay was enjoyable and made a very good impression of you. It will be very nice to welcome you again in our hotel.All the best,Izabela TomczykFront Office

10/10 Cemerlang

toby, buda

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
first time at the Radisson in Krakow. When I come to Krakow, I all ways stay at one hotel, a short walk from the train station. It was her idea as she wanted a hotel with a bath tub in the room. Radisson, was farther down the side of old town, a taxi ride with our luggage, It was the best idea all week.
Menginap 2 malam pada Okt 2023
Respons daripada Iza Tomczyk, Front Office pada 15 Nov 2023
Dear Mr. Toby,Thank you very much for your stay with us and for your review as well. We are very happy that your stay was enjoyable and location was so good for you. It will be very nice to welcome you again in our hotel.All the best,Izabela TomczykFront Office

8/10 Baik

MIN JAE

Menginap 2 malam pada Okt 2023

10/10 Cemerlang

Gerald

Menginap 4 malam pada Okt 2023

10/10 Cemerlang

Mikael

Menginap 1 malam pada Okt 2023

8/10 Baik

Anna

Menginap 2 malam pada Okt 2023

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Very nice hotel. Great service. Good food. Very clean! For me, the pillows could be better; too soft for me, but nothing major. Thank you.
Menginap 3 malam pada Sep 2023

10/10 Cemerlang

Björn

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 7 malam pada Sep 2023

2/10 Teruk

Patricia

Menginap 3 malam pada Sep 2023

10/10 Cemerlang

Bruce, Seattle

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Comfortable beds. Speedy elevators. Most of all , courteous service at the front desk.
Menginap 3 malam pada Sep 2023
Respons daripada Daniel Ryan, Guest Service Representative pada 17 Sep 2023
Dear Guest,Thank you for leaving us a feedback about your stay. We are happy to hear that you enjoyed your stay with us. Looking forward to see you again!All the best,

6/10 Boleh diterima

Karindeep

Mengembara bersama keluarga
Staff not friendly
Menginap 2 malam pada Ogo 2023
Respons daripada Szymon front Officer pada 7 Sep 2023
Dear Karindeep,We are really sorry to hear what have you experienced.We would be grateful if you could explain what exactly happened so we can prevent situations like yours.Best RegardsSzymon Front Officer

6/10 Boleh diterima

mario

Menginap 3 malam pada Ogo 2023

8/10 Baik

Per

Sukakan: Keadaan hartanah & kemudahan
Tidak sukakan: Keselesaan bilik
Meget støj på gangene om aften, ingen roombar med vand og drikke. Men ellers ok
Menginap 3 malam pada Ogo 2023
Respons daripada Szymon front Officer pada 7 Sep 2023
Dear Per,We are really sorry for inconveniences you experienced in our hotel. If you provide us with information you want mini bar in your room we would prepare it for you.Best RegardsSzymon Front Officer

10/10 Cemerlang

Christopher

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Staff were very friendly and spoke English. Rooms were clean and modern. Hotel was near a nice park, and short walking distance to the town square. We enjoyed our stay here.
Respons daripada Szymon Front Officer pada 7 Sep 2023
Dear Christopher,We are delighted you enjoyed your stay in our hotel.We are looking forward to welcome you back.Best regardsSzymon Front Officer

8/10 Baik

Juan carlos

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
All
Menginap 1 malam pada Jul 2023
Respons daripada Daniel Ryan, Guest Service Representative pada 27 Jul 2023
Dear Mr. Juan Carlos,Thank you for leaving us a review of your stay. We would like to hear more about your experience while staying with us, because from this opinion it is hard to understand what caused the rate 5 out of 10 of your satisfaction.Kind regards,

8/10 Baik

Alexandra

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Floor carpets in room and public space are not clean enough for this level of hotel
Menginap 2 malam pada Jul 2023
Respons daripada Daniel Ryan, Guest Service Representative pada 27 Jul 2023
Dear Ms. Alexandra,Thank you for leaving us a feedback about your stay with us. We would like to apologize for any inconveniences that might affected your stay. Thank you for giving us an honest opinion. We will pass this information to the Housekeeping Manager so the employees responsible for the maintatnce will pay more attention about their service. Kind regards,

10/10 Cemerlang

Cynthia

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Central point to a lot of places within walking distance. Really clean and spacious room.
Menginap 1 malam pada Jul 2023
Respons daripada Daniel Ryan, Guest Service Representative pada 22 Jul 2023
Dear Cynthia,Thank you for leaving us a feedback about your stay. We are pleased to hear that you enjoyed your stay and the location of our hotel was considered as an advantage.All the Best,

8/10 Baik

Dr. Özcan

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Bei den Snacks im Restaurantbereich sind die Auswahlmöglichkeiten gering, Zimmer Mobiliar veraltet, aber sonst für Geschäftsreise gut
Menginap 1 malam pada Jun 2023
Respons daripada Daniel Ryan, Guest Service Representative pada 30 Jun 2023
Dear Dr. Ozcan,Thank you for leaving us a feedback about your stay. We are sorry to hear that the menu of snacks at the bar did not suited your expectations. Our hotel is during modernization process so we can match our guests needs and expectations. We are happy to hear that you have enjoyed your stay with us.

10/10 Cemerlang

Lori

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Wonderful place to stay. Staff was very helpful and nice.
Menginap 2 malam pada Jun 2023
Respons daripada Daniel Ryan, Guest Service Representative pada 28 Jun 2023
Dear Lori,Thank you for leaving us a feedback about your stay. We are pleased to hear that your stay in our hotel was enjoyable and our staff managed to suit your needs. All the best

10/10 Cemerlang

Raymond

Menginap 1 malam pada Jun 2023

10/10 Cemerlang

Katie

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Our room here was very beautiful and spacious! It is also just minutes walk from the Wawel Castle and old town Krakow. We even had to leave for the airport at 3:30 AM and upon request they had breakfast boxes waiting for us.
Menginap 2 malam pada Jun 2023
Respons daripada Daniel Ryan, Guest Service Representative pada 19 Jun 2023
Dear Mrs. Katie,We would like to thank you for leaving us a feedback about your stay. We are happy to hear that your stay was enjoyable, and the location of our hotel was considered as an advantage and it suited your needs. Looking forward to see you next time!All the best

10/10 Cemerlang

Marie

Menginap 2 malam pada Jun 2023

10/10 Cemerlang

Joanne Ruth

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The staff were helpful and friendly and the hotel smelt amazing !!!
Menginap 2 malam pada Jun 2023
Respons daripada Daniel Ryan, Guest Service Representative pada 7 Jun 2023
Dear Mrs. Ruth.Thank you for leaving us a feedback about your stay in our hotel. We are pleased to hear that you have enjoyed your time with us, and we are hoping to see you soon.Kind regards,

10/10 Cemerlang

Michal

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
First of all if you’re driving to krakow, make sure you’re able to park at your hotel. Parking is available at the hotel and very easy to navigate, just request it from the staff and space will be reserved. Hotel overall very close to the major tourist areas as well as shopping. Staff very pleasant. View of wawel castle was great, rooms were clean. We plan on staying there again next year! Dziękujemy!!!
Menginap 1 malam pada Mei 2023
Respons daripada Daniel Ryan, Guest Service Representative pada 7 Jun 2023
Dear Mr. MichalWe would like to thank you for leaving us a review of your stay. We are pleased to hear that your stay was enjoyable and matched your needs. We are happy to hear that our staff, location of the hotel and the nearby area was considered as an advantage. Looking forward to see you next time while you be visiting Krakow.All the best

10/10 Cemerlang

Greg

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great location and lovely staff
Menginap 3 malam pada Mei 2023
Respons daripada Daniel Ryan, Guest Service Representative pada 6 Jun 2023
Dear Mr. Greg,Thank you for leaving us a review about your stay. We are happy that you had an enjoyable stay in our hotel.All the best,

8/10 Baik

Jette

Mengembara bersama keluarga
Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Super fint hotel beliggende i gåafstand til Krakow midtby. Rigtig god service ved indtjekning, meget fin standart på værelserne. Hænger man posen med "spar på rengøringen" udenfor døren, ligger der en lille snackbar i posen, når man kommer tilbage, en fin lille service. Stort udvalg i morgenmads buffeten
Menginap 2 malam pada Mei 2023
Respons daripada Daniel Ryan, Guest Service Representative pada 6 Jun 2023
Dear Guest,Thank you for leaving us a feedback about your stay in our hotel. We are pleased to hear that the stay was enjoyable, and the location of our hotel was considered as an advantage. Eco friendly environment for our hotel is a key, and for guests choosing to not have their room cleaned everyday, some sweets will be waiting in the Eco-Bag.Kind regards,