Is The Crown Borneo Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Crown Borneo Hotel?

Self-parking is free at this property.

What time is check-in at The Crown Borneo Hotel?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

Does The Crown Borneo Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A one-way fee applies.

Where is The Crown Borneo Hotel located?

Located in Tanjung Aru, this hotel is within 1 mile (2 km) of Tanjung Aru Perdana Park and Sabah State Mosque. Gleneagles Hospital and Queen Elizabeth Hospital are also within 2 miles (3 km). Tanjung Aru Station is 18 minutes by foot.

The Crown Borneo Hotel Reviews, Deals & Photos 2025

About the area

Tanjung Aru, a neighbourhood in Kota Kinabalu, is home to The Crown Borneo Hotel. Sabah State Museum and Sabah Art Gallery are cultural highlights, and some of the area's landmarks include Petagas War Memorial and Atkinson Clock Tower. Downbelow Adventure Centre and Aquascape Center are also worth visiting. Spend some time exploring the area's activities, including golfing.

Visit our Kota Kinabalu travel guide

4/10 Poor

Verified traveller

11 Nov 2019

Disliked: Cleanliness, property conditions & facilities, room comfort

Bathroom not in very good condition

Stayed 2 nights in Nov 2019

8/10 Good

Heejun

25 Jul 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2019

6/10 Okay

Siti

30 Jun 2019

Liked: Cleanliness, staff & service, amenities

Air con pls upgread

Stayed 1 night in Jun 2019

2/10 Terrible

Muhammad

18 Jun 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Dirty and dusty room

Stayed 1 night in Jun 2019

2/10 Terrible

Canadian

9 Jun 2019

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Door broken , aircon not working both in the room and lobby.wifi is dead .

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

7 Jun 2019

Liked: Staff & service

Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

11 May 2019

Disliked: Cleanliness, amenities, property conditions & facilities

not as per photo, Rm 100 with dusty, look old , soap in the half cut plastic bottle!, no tooth brush, no breakfast, no kettle ,tv remote malfunction, aircond not cool, water not hot …. it should be half price.

Stayed 1 night in May 2019

8/10 Good

Verified traveller

3 May 2019

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

3 Mar 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall was good .. comfy bed great facilities near airport ..

Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

3 Mar 2019

Disliked: Cleanliness

Stayed 3 nights in Feb 2019

2/10 Terrible

MI JUNG

13 Feb 2019

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

숙소 근처에 편의점, 음식점 있어서 좋아요. 근데 엘리베이터가 없고, 방에선 곰팡이 냄새... 욕실 커튼에 곰팡이 엄청 많아요ㅠㅠ하... 아무리 공항가기 직전에 이용하는거지만, 너무했어요ㅜ다신 못갈 것 같아요;

Stayed 1 night in Feb 2019

6/10 Okay

Elly, Melaka

9 Jan 2019

Liked: Staff & service, property conditions & facilities

Disliked: Room comfort

Double bed not specification for two guest if the guest is fat. Water tab slow, water heater not funtion

Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveller

29 Dec 2018

Stayed 1 night in Dec 2018

4/10 Poor

Chang

9 Dec 2018

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Mattress quality so bad

Stayed 1 night in Dec 2018

8/10 Good

chong

2 Oct 2018

Liked: Cleanliness

Keadaaan

ok saja. Bagus untuk satu malam

Stayed 1 night in Sep 2018

8/10 Good

Chun Mei

28 Sept 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The service of the staff was fantastic and they were very friendly and helpful. However, shower caps, slippers, toothbrush and paste were not provided. No fridge. A mirror and a dustbin are found in the bathroom and not found in the bedroom. No lift. There are 3 levels - ground, first floor and second floor. The hotel offers free transport to the airport.

Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveller

15 Sept 2018

Liked: Staff & service

Stayed 4 nights in Sep 2018

2/10 Terrible

Verified traveller

4 Aug 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel used to be very nice, but NOT ANY MORE

Airport transfer was not provided, instead I was told to use Grab to the hotel, and airport transport for late night and early morning costs so expensive that it's not worth staying this hotel. Wifi also not usable, which betrays the ad on Hotel.com. Hotel's facilities are outdated overall, not at all comfortable. I used to like this hotel and have been a loyal customer for more than 6 years, but since the hotel management changed a few years ago, their service started deteriorate. I don't think I no longer stick to this hotel. The hotel has lost one loyal customer.

Stayed 1 night in Jul 2018

4/10 Poor

Dean, Alor Setar, Kedah

27 Jun 2018

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

It was OK for its price

Its what you would expect from a budget hotel however it has a lot of rooms for improvements especially the toilet. The hotel was close to the beach and the airport.

Stayed 3 nights in Jun 2018

4/10 Poor

sejong

24 Jun 2018

Disliked: Cleanliness, property conditions & facilities, room comfort

가능하면 다른 호텔 추천

저렴한 호텔에 대해서 가능하면 후하게 평을 하는편이며 철저히 가격을 고려하여 후기를 남기는데.. 여긴 좀 많이 안 좋은 평을 해야 할 거 같음. 에어콘은 덜덜 거리며 이상한 기름 냄새가 나고 아침까지 고장나지 않길 기도하며 밤을 보냄...청결은 뭐 침대 시트만 양호하고 나머지는 정말 오래된 관리안된 상태..와이파이는 거의 사용이 불가능할 정도였으며 방문 열쇠가 낡아 들어올때 참 어렵게 열고 다님. 방은 엄청 좁으며 창문 잠금장치는 고장. 공항에서 가까워서 새벽에 잠깐 자려고 예약했지만 코타키나발루 택시비가 워낙 저렴한 걸 몰라서 잘못 판단함. 딱 하나 맘에 드는건 카운터에 있는 귀여움 매니저분 뿐.. 말레이시나는 정말 저랑 안 맞는듯 함. 올때마다 안좋은 추억만 쌓임.

Stayed 1 night in Jun 2018

8/10 Good

Shammi

22 Jun 2018

Liked: Cleanliness, staff & service, room comfort

Overall good.

Stayed 1 night in Jun 2018

2/10 Terrible

melavia, beaufort sabah

5 Jun 2018

Disliked: Cleanliness, property conditions & facilities, room comfort

The only nice condition is near to shops..

No window hotel room jz like living in a box... picture shows on booking site different from real situaition.....

Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

4 Jun 2018

Disliked: Staff & service, room comfort

I booked a twin sharing bedroom but upon arrival, all the rooms are full and had to do with a family room. 1 double,4 single...there are 2 airconditioners..but only 1 functioning. The place is not child friendly..a toddler could easliy fell down the stairs. I also booked for an early breakfast and was informed tht it will be serve at 7 30am..we went to the waiting room at 8.25..and was told tht breakfast was not ready as they are waiting for the bakery to open for business..which happens to be just across the streer.

Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

31 May 2018

Liked: Property conditions & facilities

Disliked: Cleanliness

Stayed 2 nights in May 2018

6/10 Okay

DD

7 May 2018

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

For backpacker is okay. The room just okay & not too clean.

Stayed 1 night in May 2018

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