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Ulasan tentang DoubleTree by Hilton Hotel Kosice

4 out of 5
DoubleTree by Hilton Hotel Kosice
Hlavna 1, Kosice

Ulasan

9.2

Hebat

Penilaian 10 - Cemerlang. 243 daripada 368 ulasan" "
Penilaian 8 - Baik. 104 daripada 368 ulasan" "
Penilaian 6 - Boleh diterima. 9 daripada 368 ulasan" "
Penilaian 4 - Lemah. 6 daripada 368 ulasan" "
Penilaian 2 - Teruk. 6 daripada 368 ulasan" "

9.6/10

Kebersihan

9.2/10

Kakitangan & perkhidmatan

9.0/10

Kemudahan

9.2/10

Keadaan hartanah & kemudahan

8.8/10

Mesra alam

Ulasan

8/10 Baik

igor

Menginap 1 malam pada Mac 2024
Respons daripada Lenka pada 14 Apr 2024
Dear Mr Igor, Thank you for taking time to share your recent experience at our hotel. We would be more than happy welcome you back again. If you have any questions please do not hesitate to contact us.Kind regards

6/10 Boleh diterima

Marianna

Sukakan: Kebersihan
Despite being part of a well recognised international chain, this hotel struggles to steer from that all permeating, post-communism, Eastern European impression. The dark, oppressively gloomy reception and bar area feel anything but inviting and bar one or two guests, it’s very much a ghost town. Which was surprising considering I was told the hotel was fully booked and as such they were unable to offer me a room on one of the higher floors. So I woke up to a strong smell of fried breakfast at 5am, presumably coming from the casino below? Unlike the wonderfully friendly serving staff at breakfast, the ladies at the reception desk were somewhat cooler in their interactions. Speaking of breakfast, it was everything one might expect from the standard European selection, with freshly made pancakes a very nice bonus. You certainly won’t struggle to find a table as only three or four were occupied during my visit on both days. The room was tiny and the entire stay felt overpriced for the quality of the hotel. Cleanliness was 5*. The biggest surprise was a nasty office chair in my room covered in stains. As for the positives, the hotel is decidedly in best location in town - the Main Street with the amazing cathedral, fantastic restaurants and cafes and easy access to transport makes the stay very convenient. Worth noting that if you order anything from the restaurant into your room, the hotel will charge you extra 6 Euros for the privilege, which was a first for me!
Menginap 3 malam pada Jan 2024
Respons daripada Front office team pada 8 Mac 2024
Dear Ms. Marianna,we are thankful for your feedback. It is only through your feedback that we can identify ways to improve our hotel, rooms and the service that we provide. We are extremely sorry for any inconveniences or discomfort that you experienced during your stay here, with us at DoubleTree by Hilton Kosice.Thank you for complimenting our staff at breakfast, selection available at breakfast, cleanliness and location, we really appreciate this.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Kosice. Kind regardsIveta / Front Office Team

10/10 Cemerlang

Stella

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Feb 2024
Respons daripada Lenka Kamenska/Assistant Front Office Manager pada 15 Feb 2024
Dear Stella, Thank you very much. We are happy to hear you had an enjoyable experience with our hotel. Thank you so much for kind review. Come to visit us whenever you are in Kosice.

10/10 Cemerlang

Morten

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Veldig bra hotell. Hyggelige folk og god mat.
Menginap 3 malam pada Jan 2024
Respons daripada Lenka Kamenska/Assistant Front Office Manager pada 15 Feb 2024
Dear Mr Morten, Thank you very much. We are happy to hear you had an enjoyable experience with our hotel. Thank you so much for kind review. Come to visit us whenever you are in Kosice.Best regards

8/10 Baik

Peter

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Overall very good. Would definitely recommend
Menginap 4 malam pada Jan 2024
Respons daripada Lenka Kamenska/Assistant Front Office Manager pada 15 Feb 2024
Dear Mr Peter, Thank you so much for taking a time to share your recent positive experience at the DoubleTree by Hilton. We are looking forward to welcome you back in Kosice.

10/10 Cemerlang

Bisola

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Really nice
Menginap 1 malam pada Jan 2024
Respons daripada Lenka Kamenska/Assistant Front Office Manager pada 15 Feb 2024
Dear Ms Bisola, Thank you so much for taking a time to share your recent positive experience at the DoubleTree by Hilton. We are looking forward to welcome you back in Kosice.

6/10 Boleh diterima

Jeffrey

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, keadaan hartanah & kemudahan
Clean and very presentable, Some of the staff looked down on you, I’m the one paying £200 pound a night but hey? Still haven’t refunded my 100 euros deposit 1 week later!! Disgusting really.
Menginap 1 malam pada Okt 2023

8/10 Baik

Monika

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Okt 2023
Respons daripada Lenka Kamenska/Assistant FOM pada 20 Okt 2023
Dear Monika, Thank you so much for taking a time to share your recent positive experience at the DoubleTree by Hilton. We are looking forward to welcome you back in Kosice.Kind regards

8/10 Baik

Claus

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Ogo 2023
Respons daripada Lenka Kamenska/Assistant FOM pada 20 Okt 2023
Dear Claus, Thank you so much for taking a time to share your recent positive experience at the DoubleTree by Hilton. We are looking forward to welcome you back in KosiceKind regards

4/10 Lemah

Carlos

Pengembara perniagaan
Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan
Standard business hotel with unfriendly staff
I have stayed several times in this hotel for work. The location is convenient but the staff is not very friendly (Zuzana) and the rooms are clean but small for the price.
Menginap 1 malam pada Ogo 2023

10/10 Cemerlang

Jozef

Menginap 1 malam pada Ogo 2023
Respons daripada Lenka Kamenska/Assistant FO pada 20 Okt 2023
Dear Jozef, Thank you so much for taking a time to share your recent positive experience at the DoubleTree by Hilton. We are looking forward to welcome you back in KosiceKind regards

10/10 Cemerlang

Peter

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Ogo 2023

10/10 Cemerlang

Tamara

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
A hit small but very Lovely room, view was amazing. Stuff were very kind and helpful 🙂
Menginap 1 malam pada Jul 2023
Respons daripada Lenka Kamenska/Assistant Front Office Manager pada 31 Jul 2023
Dear Ms Tamara, Thank you very much. We are happy to hear you had an enjoyable experience with our hotel. Thank you so much for kind review. Come to visit us whenever you are in Kosice.Kind regards

8/10 Baik

Miri

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Very nice stay
Location was great, the room was clean and comfortable, and comfortable bed. We had one issue with the hotel having only one elevator working, the other out of service, and us being on the ninth floor it was difficult to use to stairs and we had to wait for the elevator a loooong time each time.
Menginap 1 malam pada Jul 2023
Respons daripada Front office team pada 11 Jul 2023
thank you very much for your review and for your kind words about room. The elevator is out of order due to its renovation and we truly apologies for all inconvenience during your stay associated with it.

10/10 Cemerlang

Lars

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Nice hotel, perfect location
Good business hotel with everything you expect from such a hotel. What sets it apart from other hotels is the perfect location, right at the entrance to the old town and still easy to get to by car.
Menginap 2 malam pada Jul 2023
Respons daripada Front office team pada 6 Jul 2023
Dear Mr. Larsthank you very much for your kind review and we are looking forward to your next visit.Team of DoubleTree by Hilton Kosice

8/10 Baik

Suzanna

Menginap 1 malam pada Jun 2023
Respons daripada Lenka Kamenska/Assistant Front Office Manager pada 2 Jul 2023
Dear Ms Suzanna, Thank you very much. We are happy you had a great stay with us and our effort to provide you with the best service in the city really pays off. Whenever you are in Kosice, stop by the DoubleTree by Hilton Kosice. Best regards

10/10 Cemerlang

Andrew

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The staff was very kind and understanding. It felt almost like a second home.
Menginap 10 malam pada Jun 2023
Respons daripada Lenka Kamenska/Assistant Front Office Manager pada 2 Jul 2023
Dear Mr AndrewThank you very much. We are happy you had a great stay with us and our effort to provide you with the best service in the city really pays off. Whenever you are in Kosice, stop by the DoubleTree by Hilton Kosice. Best regards

10/10 Cemerlang

Paul

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Brief visit to Kosice
4 night stay. Excellent hotel. Rooms very comfortable and clean. Excellent choice for breakfast.
Menginap 4 malam pada Jun 2023
Respons daripada Front office team pada 19 Jun 2023
Dear Paul,thank you for visiting our hotel, we are happy to hear that you had an enjoyable experience with our hotel.

4/10 Lemah

Robin

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Mac 2023
Respons daripada Front office team pada 14 Jun 2023
Dear Mr. Robin,thank you very much for your review and for your stay with us.

8/10 Baik

Alice

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Excelent location!
Menginap 6 malam pada Jun 2023
Respons daripada Lenka Kamenska/Assitant Front Office Manager pada 13 Jun 2023
Dear Alice, Thank you very much. We are happy you had a great stay with us and our effort to provide you with the best service in the city pays off. Whenevr you are in Kosice, stop by the DoubleTree by Hilton Kosice.Best regards

10/10 Cemerlang

Freddie

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Superfine
No problems!
Menginap 1 malam pada Mei 2023
Respons daripada Lenka Kamenska/Assistant Front Office Manager pada 13 Jun 2023
Dear Mr Freddie,Thank you for taking a time to share your recent positive experience at DoubleTree by Hilton. We are looking forward to welcome you back in Kosice.Best regards

4/10 Lemah

Carlos

Pengembara perniagaan
Sukakan: Kebersihan
Uninteresting
Standard uninteresting business hotel. Dull decoration, basic service and dark restaurant. The breakfast for 21 eur is a scam.
Menginap 4 malam pada Apr 2023

10/10 Cemerlang

Michal

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Apr 2023
Respons daripada Lenka pada 13 Jun 2023
Dear Mr MichalThank you for taking a time to share your recent positive experience at DoubleTree by Hilton. We are looking forward to welcome you back in Kosice.Best refards

10/10 Cemerlang

Robert

Menginap 2 malam pada Apr 2023

10/10 Cemerlang

Alastair

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Mac 2023
Respons daripada Lenka Kamenska/Assistant Front Office Manager pada 27 Mac 2023
Dear Mr Alastair,Thank you for your positive review. We are looking forward to welcome you back in Kosice.Kind regards

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
停車在隔壁停車場，24小時20歐元，飯店另一邊是賭場，走路到舊城區很近
Menginap 1 malam pada Feb 2023
Respons daripada Lenka pada 28 Feb 2023
Thank you for sharing your experience in our hotel. We are looking forward to welcome you again!Kind regards

10/10 Cemerlang

Milan

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Feb 2023
Respons daripada Lenka pada 28 Feb 2023
Thank you for sharing your experience on Hotels.com. We are looking forward to welcome you again!Kind regards

8/10 Baik

Benedicte Haugene

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Jan 2023
Respons daripada Lenka Kamenska/Assistant Front Office Manager pada 8 Feb 2023
Dear Ms Haugene, Thank you so much for taking a time to share your recent positive experience at the DoubleTree by Hilton. We are looking forward to welcome you back in Kosice.Kind regards

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
One of the best hotels in Kosice
Whenever I travel to Kosice, I stay at the Doubletree on Hlavna Ulica. The hotel is in the former Slovan Hotel from the socialist era; however, the building was gutted and renovated and out to western standards. Rooms are always clean and have a contemporary design with a comfortable bed and a spacious bathroom. The staff is friendly and always very helpful.
Menginap 1 malam pada Nov 2022

10/10 Cemerlang

Ofer

Menginap 1 malam pada Nov 2022

10/10 Cemerlang

Peter

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Okt 2022

8/10 Baik

Khrystyna

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Good location
Good location and facilities, the only issue was with an a/c. It didn’t really worked.
Menginap 1 malam pada Okt 2022

10/10 Cemerlang

Klaudia

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Wonderful hotel in the downtown, close to cathedral and other places, great food , especially for people with intolerance to lactose and gluten , very helpful staff . The best so far in Europe .
Menginap 3 malam pada Sep 2022

8/10 Baik

Kathleen

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great breakfast good location to old town. Clean and comfortable bed
Menginap 1 malam pada Sep 2022

10/10 Cemerlang

Shane

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
A dependable quality hotel with friendly staff
Overall the staff and convenience were as usual for the standard we have come to appreciate at Hilton and doubletree by Hilton in various countries. Staff esp.front desk are a great asset to your organisation and always presents a courteous, friendly and approachable demeanour which makes guest stays and queries we may have a pleasant experience. I lost a silver bracelet during our stay and your staff are kindly keeping a lookout if it ever resurfaces. On the ‘cons’ Was not safe the parking was chargeable but perhaps it was in small print on the hotel.com site. Minor fixtures in the room (shower door handle kept falling off, the soap holder in the shower cubicle was hanging, TV power went off like it has crashed a few times.
Menginap 1 malam pada Sep 2022

10/10 Cemerlang

Pengembara yang disahkan

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Ogo 2022

6/10 Boleh diterima

Carlos

Pengembara perniagaan
Standar Business Hotel
Standard business hotel conveniently located in central Kosice. The facilities & the service are correct, but it lacks some kind of charm.
Menginap 4 malam pada Jul 2022

10/10 Cemerlang

Valeria

Menginap 1 malam pada Ogo 2022
Respons daripada Lenka Kamenska/Assistant FOM pada 1 Sep 2022
Dear Ms Valeria,Greetings from Doubletree by Hilton Kosice. We appreciate your wonderful review. We hope you will visit us again. Have a lovely day.

8/10 Baik

Samuel

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Ogo 2022
Respons daripada Lenka Kamenska/Assistant FOM pada 1 Sep 2022
Dear Mr Samuel,Thank you for your positive review. We hope we will see you agian.

10/10 Cemerlang

Milada

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good customer service, great facility and accommodating staff.
Menginap 4 malam pada Jul 2022
Respons daripada Lenka/Front Office Assistant pada 3 Ogo 2022
Thank you very much. We are happy you had a great stay with us and our effort to provide you with the best service in the city really pays off. Whenever you are in Kosice, stop by the DoubleTree by Hilton Kosice. Best regards

8/10 Baik

Robert

Menginap 1 malam pada Jul 2022
Respons daripada Lenka/Front Office Assistant pada 3 Ogo 2022
Thank you very much for staying with us. We are so happy that you have enjoyed your stay with us. Looking forward to seeing you again. Should you have any further comments regarding your stay please do not hesitate to contact me

10/10 Cemerlang

Maximilian

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Günstig gelegen, lecker Frühstück und kompetentes Personal.
Menginap 2 malam pada Jul 2022
Respons daripada Lenka/Front Office Assistant pada 3 Ogo 2022
Thank you very much for staying with us. We are so happy that you have enjoyed your stay with us. Looking forward to seeing you again. Should you have any further comments regarding your stay please do not hesitate to contact me

10/10 Cemerlang

Katarina

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Jun 2022
Respons daripada Lenka/Front Office Assistant pada 12 Jul 2022
Thank you very much. We are happy you had a great stay with us and our effort to provide you with the best service in the city really pays off. Whenever you are in Kosice, stop by the DoubleTree by Hilton Kosice. Best regards

10/10 Cemerlang

Marianna

Menginap 1 malam pada Jun 2022

10/10 Cemerlang

Miguel

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Jun 2022

10/10 Cemerlang

Ilaria

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Jun 2022

10/10 Cemerlang

NAOMI

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Mei 2022

10/10 Cemerlang

Ievgeniia, Kyiv

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mei 2022

10/10 Cemerlang

Jaroslav

Pengembara perniagaan
Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Apr 2022

10/10 Cemerlang

Maria

Menginap 1 malam pada Apr 2022