Hotel Mesra Haiwan Kesayangan di Kongas

"Absolutely loved our stay. The staff are so helpful and looked after us so well. Especially the lovely lady who looked after us each morning at breakfast. We were sad saying goodbye to her on our last morning. We loved our room and treated ourselves to room service one of the nights and that was top marks. We ate in the bar another night and down in the Cottage too, couldn’t fault any of them. The only thing that could have improved our stay was the temperature of the pool. Okay for us adults...

"The room, staff and attention to detail was impeccable. The food was amazing !!! The room was so clean and the bed was very very comfortable you will melt "

"Clean room, walkable, excellent service. Breakfast was good."

"Staff super friendly & helpful!"

"This property is above their cafe and my room 5 was directly above the ventilation fans - so you hear them loudly throughout your stay (no mention when booking of “bring earplugs”) Despite being mid December, the radiator in my room was not producing heat - perhaps the staff wear outdoor coats when ‘preparing’ the room. The bathroom taps produce only cold water. The shower could provide warm water (hurrah) but this steamed up the bathroom as it doesnt have an extractor fan - you cannot open the...

"Beautiful, spacious property. Practical Details for Americans: they have a water kettle not a coffee pot, so purchase instant or bag coffee before you come, not beans or ground. They have a washer and dryer. You need to bring pods and be aware, it's a condenser dryer that takes about 2 hours to dry a verysmall load (5-6 items). Be sure to empty the dryer water tank. It's muddy on the property, so bring slippers or alternate shoes plus something to put your shoes in to protect your suitcase....