Kompleks Bras Basah

Clean room. VERY old towels. Ants in the room.

First of all, our room was hidden away behind the same door as the cleaning supplies, we were very confused when trying to find it. Second it was very small and not like the pictures at all. We felt like we were sleeping in a closet with only a small space to actually stand, a small bathroom and the bed. We did not even open our suitcases very much as there was no space for it. There was also no window in the room even though we could clearly hear the street behind the wall, the room also smelled very bad. Our room was also very dirty with both hair, ants and stains on the bed and bedding made it very uncomfortable to sleep in. The plug for charging phone and such was behind a plate in the wall which folded onto the bed, this was very smart unless you had to charge it while sleeping as the chargers could not fit with the plate being folded onto the wall. Very unpractical! The checkin was also very confusing and done via an app which was not very smart, also they charge a deposit which makes no sense. All together a very bad experience, we will not come back and would not recommend for anyone travelling to Singapore. For the same price many other hotels are much better and we wish we had chosen differently.