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"This hotel far exceeded my expectations. I was in Boston for a conference at Harvard and would normally stay at the Newbury but tried this for convenience. It felt like a luxury hotel with the service and the fresh design. "

"My stay was amazing and I will definitely be staying at Ginkgo House if I ever find myself in Cambridge again! Staff was incredibly kind and accommodating, my room was very clean, and the potential noise that was mentioned was very minimal and did not cause any issues!"

"Very nice hotel and very nice amenities (gym). Had a lovely stay."

"Small boutique hotel directly off the avenue. Lobby is small , but aesthetically furnished. Front desk staff were very personable except one female, which is why they probably gave her night shift. 😁 She wasn’t terrible, but her disposition didn’t appear very approachable Rioms wwre super small with queen beds Bed was comfortable. Room would have benefited having a fridge or microwave. Hotel did have a microwave in basement as well as I’ve machine, but u had to travel in basement to use....

"This was a great place to stay!! Easy to book/check in and out, clean, aesthetically pleasing and in a perfect location, attached to 2 great restaurants. Would absolutely stay here again!"

"Front desk female upon arrival was not too friendly. Pillows were very old. Parking was terrible. Ticket didn't work and we needed to call the parking attendant to let us out. Super inconvenient We were also given a room on the third floor which didn't feel good since it was near the conf rooms"

"Helpful staff and a good location. Very clean as well. "

"Everything and everyone was awesome "

"The room was very warm, though opening the window helped some."

"Good breakfast "

"Hospitality when someone arrived with lots og luggage in a cold weather/raining. No one there to assist atleast to open the door. I booked a room on 15 and 16 march and thein on 22 march 2024 which included breafast but was charged separately"

"The first night, we turned off the motion sensor light switch, but it kept turning back on by itself. Every time we moved in the bed, the light came on, so we had to keep getting up to turn it off. My husband and I couldn’t sleep at all. The second night, the shower water kept getting cold, so I couldn’t even finish washing my hair. Overall, the stay was quite uncomfortable because of these problems. However, the staff were very nice and made an effort to address the issues."

"This is a very nice hotel. Rooms are clean and nicely decorated. Quiet area but also in walking distance of a main road with lots of shops and restaurants. Only complaint is the fridge door would no open without taking the cabinet door off. "

"The room was clean, very spacious and staff were friendly. It was close to our destination and easy to get to. "

"The room and bathroom were clean, comfortable and reasonably spacious. Our room overlooked a road and a park on the river. The staff was courteous and helpful. It was a unique hotel having game room in the lobby and original(?) artwork throughout. The breakfast was good, if perhaps a bit carb-heavy. We enjoyed our stay and would consider returning if we ever need to go to Boston again. It was not in the center of town so we did need to drive a bit."

"Rooms are clean. Location is convenient. The fact the hotel has covered parking included is really nice, considering it is located in Cambridge."

"Room was clean and staff very pleasant and welcoming. The lavender showering and hair care smelled so good. We loved the parking on site. The breakfast was good. The only thing I would include at breakfast was muffins (corn, blueberry, cranberry,...)- I was in the mood for a muffin that morning but had to settle for a bagel--which was probably healthier for me anyway. I would stay there again."

"Eat"

"Worst stay ever my son was trapped in the bathroom cause the door had a problem "

"Property was fine. Rude staff. Small bottles of water in the room that they charge $3 for when many hotels include as an amenity. "